Exam 5: Listening and Responding

Listening involves the processes of:

Even though the room was very noisy, Collette focused on what the teacher was saying. Which stage of listening is Collette demonstrating?

Which of the following most accurately depicts the relationship between hearing and listening?

Briefly explain the concept of anticipatory communication.

What is the purpose of responding by paraphrasing?

Which of the following is a useful strategy for combating self-focus?

Responding to messages is considered to be part of the listening process.

According to the textbook, it is up to the speaker to tell the listener what his or her listening goals should be.

Karen expresses to her husband that she is frustrated by his lack of help with household chores. However, he does not seem to be listening because he has just returned home from work and is exhausted. This is an example of what type of barrier?

You should put your own thoughts aside during the preinteraction phase of listening.

In their model for improving listening, your book authors suggest "Stop, Look, and Listen." The step, "Stop" refers to _____.

A meta-message is defined as the message about the _____.

On his way to class, Isaac overheard his professor in the hallway discussing those "radical Bible thumpers" with a fellow professor. Isaac felt a personal sting and just couldn't get the sound of that phrase out of his mind. Later, while in the professor's class, he found that he was taking poor notes and really didn't understand the lecture for that day. Which of the following best describes the cause of Isaac's failure to listen in class?

Summarize three differences between the masculine and feminine listening styles discussed in your book.

People spend more time speaking than listening.

The fear of misunderstanding or misrepresenting messages spoken by other people is part of _____.

Studies show that most people have the capacity to process information four to ten times faster than the rate at which most people speak.

Which listening skill involves paying attention to nonverbal messages such as the person's posture and body movement?

Listening skills can be improved by linking the message details with the major idea of the message.

The last of the five activities of listening is _____, in which we give verbal or nonverbal feedback to the speaker.