Exam 5: Managing Responsibly and Ethically

Refer to the scenario below to answer the following questions. Moral Development (Scenario) Jerri has been daydreaming about stealing some money from the petty cash file at her employer's office in order to pay some overdue bills. But in reviewing the chapter on ethics from her management course, she learns that there are three levels of moral development, each composed of two stages. She becomes ashamed about her idle thoughts of stealing and reads on to try to learn more about the levels and stages of moral development. -Jerri learns that at the lowest of stage of moral development, individuals __________.

According to the model of the evolution of an organization's social responsibility, stage 3 is noted by an added interest in ________.

Refer to the scenario below to answer the following questions. An Ethical Dilemma (Scenario) Max Proffit, director of research and development for NexGen Products Company, has learned that a new material has been developed in his department that will help reduce production costs without any accompanying loss in quality. He has discussed the potential savings with his two assistants, Angel Lee and Moe Gaines, as well as the vice-president of product development, Rush Onward. Angel has stated her opposition to the use of the new material because its durability and fire-resistant properties have not been fully tested nor certified by the company's third-party testing laboratory. Moe argues that the initial tests that their R&D department has run indicated minimal problems with both durability and fire resistance. Rush stated that he has been in several meetings lately where the need to increase earnings-per-share has been repeatedly emphasized by the company president. Rush has told Max that a decision has to be made within the week about the use of the new material in NexGen's products. -Moe Gaines's support in favour of using the new material, despite the fact that it has not yet been certified, may be an indication that he __________.

Which of the following describes the lowest stage of moral development?

An organizational culture most likely to encourage high ethical standards is one that is __________.

describe the four-stage model of the progression of an organization's social responsibility.

Social obligation is the obligation of a business to meet its ________.

Refer to the scenario below to answer the following questions. Moral Development (Scenario) Jerri has been daydreaming about stealing some money from the petty cash file at her employer's office in order to pay some overdue bills. But in reviewing the chapter on ethics from her management course, she learns that there are three levels of moral development, each composed of two stages. She becomes ashamed about her idle thoughts of stealing and reads on to try to learn more about the levels and stages of moral development. -Jerri is a conscientious person who has never broken a promise and has always tried to live up to her family's expectations. This suggests she is operating at the __________ level of moral development.

When DuPont developed a new type of herbicide to help its farmer customers reduce their use of chemicals, they used the ________ approach toward environmental issues.

In a short essay explain the four approaches that organizations can take with respect to environmental issues and going green.

The most outspoken advocate of the classical view of social responsibility is economist and Nobel laureate __________.

An organization is said to adopt the market approach to going green when it responds to the environmental demands made by its stakeholders.

Joe Black, owner of Honest Joe's Car Wash, pays his workers the minimum wage and benefits stipulated in the provincial Employment Standards Act. Joe is following a social ________ approach.

Which of the following determinants of ethical issue intensity asks how soon the harm will be felt?

BTX Corporation provides daycare facilities for its employees and only uses recycled paper in its packaging. BTX is following a social ________ approach.

Refer to the scenario below to answer the following questions. Approaches to Social Responsibility (Scenario) Marco was confused. His management class was focusing on social responsibility, and his assignment was to find examples of businesses that used different approaches toward social responsibility. He had three good examples but was not sure which case was an example of which concept. The first business was a fishing company that had been subject to protests from environmentalists. In their efforts to balance the interests of shareholders and other stakeholders, the company decided to change their harvesting methods so that dolphins would no longer be caught with the tuna. The second company was a fast-food restaurant whose primary objective was to maximize profits for its owners. Restaurant employees were paid minimum wages and benefits in accordance with local labour laws. The third business was a bank that spent millions of dollars a year on charitable causes. The bank's managers felt they had an ethical responsibility to do the right things and act in ways that are good for society. -The approach taken by managers at the bank is best described as social _____.

Advocates of social responsiveness believe it is more ________ than social responsibility.

An organization's shared values can help shape employee behaviour and build team spirit.

________ is defined as a business firm's obligation, beyond what is required by its legal and economic obligations, to do the right things and act in ways that are good for society.

Refer to the scenario below to answer the following questions The Environmental Study (Scenario) You have just been challenged by your supervisor to study and report your findings on approaches that organizations use when dealing with the environment and when pursuing the goal of going green. Your boss tells you to study the four major approaches, differentiate among them, and report to him in a week. -What approach deals with an organization responding to the environment because of the preferences of its customers?