Question 1

Disaster recovery planning is a critical function of all organizations.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is considered information rather than data?

Accepted Answer

A)  projected population growth in a target market 
B)  a measure of the effectiveness of a promotional strategy 
C)  income distribution in a target market 
D)  product sales in various categories 
A)  projected population growth in a target market 
B)  a measure of the effectiveness of a promotional strategy 
C)  income distribution in a target market 
D)  product sales in various categories

Question 3

More than two-thirds of North American households own at least one personal computer.

Accepted Answer

A) True 
 B)False

Question 4

Describe how the role of the chief information officer has changed in recent years.

Accepted Answer

The chief information officer (CIO) is a

Question 5

How are computers classified?

Accepted Answer

There are four main classifications of c

Question 6

William is trying to close a particularly difficult sale. He uses his PDA (personal digital assistant) and a special program to access information within his company's database on pricing. William is using an ______.

Accepted Answer

A)  expert system 
B)  enterprise resource planning system 
C)  executive support system 
D)  application service provider 
A)  expert system 
B)  enterprise resource planning system 
C)  executive support system 
D)  application service provider

Question 7

Which of the following enables senior managers to access the firm's primary databases, often by touching the computer screen, pointing and clicking a mouse, or using voice recognition?

Accepted Answer

A)  decision support system 
B)  executive support system 
C)  operational support system 
D)  expert systems 
A)  decision support system 
B)  executive support system 
C)  operational support system 
D)  expert systems

Question 8

All of the following are advantages of VoIP EXCEPT ______.

Accepted Answer

A)  lower cost 
B)  additional features 
C)  increased flexibility 
D)  increased security 
A)  lower cost 
B)  additional features 
C)  increased flexibility 
D)  increased security

Question 9

Complete the following using the terms listed below.
-A(n) ______ is an outside company that specializes in providing both computers and the application support for managing information systems of business clients.

Accepted Answer

A) CIO 
B) VoIP 
C) decision support system 
D) firewall 
E) application service provider
F)virtual private network
G)Wi-Fi
H)Intranet
I)malware
J)local area network
K)data
L)grid computing
M)expert system
N)executive support system
O)spyware
P)databases
Q)cloud computing
R)botnet 
A) CIO 
B) VoIP 
C) decision support system 
D) firewall 
E) application service provider
F)virtual private network
G)Wi-Fi
H)Intranet
I)malware
J)local area network
K)data
L)grid computing
M)expert system
N)executive support system
O)spyware
P)databases
Q)cloud computing
R)botnet

Question 10

Mari is on a business trip. From her hotel, she uses her computer to access her company's network, checking her email and calendar. Mari's company has a(n) ______.

Accepted Answer

A)  Internet 
B)  virtual private network 
C)  intranet 
D)  extranet 
A)  Internet 
B)  virtual private network 
C)  intranet 
D)  extranet

Question 11

Brian is sitting at his computer preparing a new sales brochure. The brochure combines high-quality type, graphics, and photographs. What type of software is Brian likely using to create the brochure?

Accepted Answer

A)  word processing program 
B)  desktop publishing program 
C)  presentation graphics program 
D)  spreadsheet program 
A)  word processing program 
B)  desktop publishing program 
C)  presentation graphics program 
D)  spreadsheet program

Question 12

Differentiate between operational support systems and management support systems, and give two examples of each.

Accepted Answer

Operational support systems are designed

Question 13

Which of the following is a storage device?

Accepted Answer

A)  flash memory card 
B)  modem 
C)  monitor 
D)  scanner 
A)  flash memory card 
B)  modem 
C)  monitor 
D)  scanner

Question 14

An ASP makes software more difficult to manage and use.

Accepted Answer

A) True 
 B)False

Question 15

Complete the following using the terms listed below.
-A centralized integrated collection of data resources is known as a(n) ______.

Accepted Answer

A) CIO 
B) VoIP 
C) decision support system 
D) firewall 
E) application service provider
F)virtual private network
G)Wi-Fi
H)Intranet
I)malware
J)local area network
K)data
L)grid computing
M)expert system
N)executive support system
O)spyware
P)databases
Q)cloud computing
R)botnet 
A) CIO 
B) VoIP 
C) decision support system 
D) firewall 
E) application service provider
F)virtual private network
G)Wi-Fi
H)Intranet
I)malware
J)local area network
K)data
L)grid computing
M)expert system
N)executive support system
O)spyware
P)databases
Q)cloud computing
R)botnet

Question 16

Complete the following using the terms listed below.
-A(n) ______ is a computer program that imitates human thinking through complicated sets of "if/then" rules.

Accepted Answer

A) CIO 
B) VoIP 
C) decision support system 
D) firewall 
E) application service provider
F)virtual private network
G)Wi-Fi
H)Intranet
I)malware
J)local area network
K)data
L)grid computing
M)expert system
N)executive support system
O)spyware
P)databases
Q)cloud computing
R)botnet 
A) CIO 
B) VoIP 
C) decision support system 
D) firewall 
E) application service provider
F)virtual private network
G)Wi-Fi
H)Intranet
I)malware
J)local area network
K)data
L)grid computing
M)expert system
N)executive support system
O)spyware
P)databases
Q)cloud computing
R)botnet

Question 17

Explain the differences among a virus, a worm, and a Trojan horse.

Accepted Answer

A virus is a program that secretly attac

Question 18

Which of the following statements best describes the purpose of a management information system?

Accepted Answer

A)  Provide management with feedback from sales meetings. 
B)  Assist the human resources department with research on employee benefit costs. 
C)  Provide the accounting department with budget information. 
D)  Provide information on internal operations and external intelligence for use in decision making. 
A)  Provide management with feedback from sales meetings. 
B)  Assist the human resources department with research on employee benefit costs. 
C)  Provide the accounting department with budget information. 
D)  Provide information on internal operations and external intelligence for use in decision making.

Question 19

An outside supplier used to provide computer and application support for managing an information system is known as ______.

Accepted Answer

A)  an application maintenance provider 
B)  an application service provider 
C)  on-demand computing 
D)  utility computing 
A)  an application maintenance provider 
B)  an application service provider 
C)  on-demand computing 
D)  utility computing

Question 20

The use of computer technology to monitor employees while they are working is another non-ethical issue.

Accepted Answer

A) True 
 B)False

Disaster recovery planning is a critical function of all organizations.

Which of the following is considered information rather than data?

More than two-thirds of North American households own at least one personal computer.

Describe how the role of the chief information officer has changed in recent years.

How are computers classified?

William is trying to close a particularly difficult sale. He uses his PDA (personal digital assistant) and a special program to access information within his company's database on pricing. William is using an ______.

Which of the following enables senior managers to access the firm's primary databases, often by touching the computer screen, pointing and clicking a mouse, or using voice recognition?

All of the following are advantages of VoIP EXCEPT ______.

Complete the following using the terms listed below. -A(n) ______ is an outside company that specializes in providing both computers and the application support for managing information systems of business clients.

Mari is on a business trip. From her hotel, she uses her computer to access her company's network, checking her email and calendar. Mari's company has a(n) ______.

Brian is sitting at his computer preparing a new sales brochure. The brochure combines high-quality type, graphics, and photographs. What type of software is Brian likely using to create the brochure?

Differentiate between operational support systems and management support systems, and give two examples of each.

Which of the following is a storage device?

An ASP makes software more difficult to manage and use.

Complete the following using the terms listed below. -A centralized integrated collection of data resources is known as a(n) ______.

Complete the following using the terms listed below. -A(n) ______ is a computer program that imitates human thinking through complicated sets of "if/then" rules.

Explain the differences among a virus, a worm, and a Trojan horse.

Which of the following statements best describes the purpose of a management information system?

An outside supplier used to provide computer and application support for managing an information system is known as ______.

The use of computer technology to monitor employees while they are working is another non-ethical issue.

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: the Entrepreneurship Alternative

Management, Leadership, and the Internal Organization

Human Resource Management: From Recruitment to Labour Relations

Top Performance Through Empowerment, Teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Filters

Exam 14: Using Technology to Manage Information

Disaster recovery planning is a critical function of all organizations.

Which of the following is considered information rather than data?

More than two-thirds of North American households own at least one personal computer.

Describe how the role of the chief information officer has changed in recent years.

How are computers classified?

William is trying to close a particularly difficult sale. He uses his PDA (personal digital assistant) and a special program to access information within his company's database on pricing. William is using an ______.

Which of the following enables senior managers to access the firm's primary databases, often by touching the computer screen, pointing and clicking a mouse, or using voice recognition?

All of the following are advantages of VoIP EXCEPT ______.

Complete the following using the terms listed below. -A(n) ______ is an outside company that specializes in providing both computers and the application support for managing information systems of business clients.

Mari is on a business trip. From her hotel, she uses her computer to access her company's network, checking her email and calendar. Mari's company has a(n) ______.

Brian is sitting at his computer preparing a new sales brochure. The brochure combines high-quality type, graphics, and photographs. What type of software is Brian likely using to create the brochure?

Differentiate between operational support systems and management support systems, and give two examples of each.

Which of the following is a storage device?

An ASP makes software more difficult to manage and use.

Complete the following using the terms listed below. -A centralized integrated collection of data resources is known as a(n) ______.

Complete the following using the terms listed below. -A(n) ______ is a computer program that imitates human thinking through complicated sets of "if/then" rules.

Explain the differences among a virus, a worm, and a Trojan horse.

Which of the following statements best describes the purpose of a management information system?

An outside supplier used to provide computer and application support for managing an information system is known as ______.

The use of computer technology to monitor employees while they are working is another non-ethical issue.

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: the Entrepreneurship Alternative

Management, Leadership, and the Internal Organization

Human Resource Management: From Recruitment to Labour Relations

Top Performance Through Empowerment, Teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Filters