Exam 2: Business Ethics and Social Responsibility

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One goal of consumerism is for consumers to have access to enough education and production information to make responsible purchase decisions.

(True/False)
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Formally stating that employees must NOT discriminate on the basis of race, gender, or age in their dealings with customers is something that could be found in a company code of conduct.

(True/False)
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Your educational institution has increased its effort to reduce the use of paper and get closer to 'paperless' operations. All the faculty, staff, and students have responded very well to this campaign and recent advertisement from the school emphasizes this environmentally friendly operation. In this scenario, the advertisement forms part of the school's ___ strategy.

(Multiple Choice)
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It is NOT always easy to distinguish between right and wrong in many business situations.

(True/False)
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The sales manager decides to double each salesperson's monthly quota. What impact is this action likely to have on the company's ethical climate?

(Multiple Choice)
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Some employees rationalize questionable or unethical behaviour by saying, "Everyone does it."

(True/False)
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Teresa discovered unlawful conduct at her company and notified authorities. Under the Sarbanes-Oxley Act of 2002, anyone who retaliates against Teresa can be prosecuted.

(True/False)
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Technology has ___ ethical issues.

(Multiple Choice)
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Complete the following using the terms listed. -The standards of conduct and moral values governing actions and decisions in the work environment are ___.

(Multiple Choice)
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Which act requires that all ingredients be listed on product labels so consumers are fully informed?

(Multiple Choice)
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Practicing sound business ethics automatically makes a company's operations sustainable. True or false?

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Some people engage in activities that are contrary to their personal and moral values because they feel pressured by their jobs.

(True/False)
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Rene's boss has offered him a raise if Rene agrees to spend the night with her. This is an example of

(Multiple Choice)
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In order to be ethical, employees should be loyal to their employers under all circumstances. True or false?

(True/False)
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If a product or package can biodegrade, generating a relatively homogenous and stable humus-like substance, the Competition Bureau of Canada would consider the product to be

(Multiple Choice)
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___ is a U.S. federal legislation designed to deter and punish corporate and accounting fraud and corruption. It is also meant to protect the interest of workers and shareholders by requiring enhanced financial disclosures.

(Multiple Choice)
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Complete the following using the terms listed. -Management's acceptance of the obligation to consider profit, consumer satisfaction, and societal well-being of equal value in evaluating the firm's performance is ___.

(Multiple Choice)
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Business ethics is very important in today's society. Yet, the concept of right and wrong can be very complex, and certainly NOT 'black and white'. a) Explain business ethics and identify at least two factors that could influence ethical decisions and actions in a business environment. b) Explain one strategy which a company could use to enforce ethical standards in the workplace.

(Essay)
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During the Olympics, several Nike ads were aired that demonstrated the company's sponsorship of various events. Nike was using ___ to align their marketing efforts with charitable giving.

(Multiple Choice)
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Mention and explain at least three ethical actions which managers may use to improve ethics in the workplace.

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