Exam 5: Listening and Responding

Your roommate has just returned from giving her speech.She is visibly upset and begins to criticize the instructor as an incompetent old fuddy-dud.You sit patiently while she continues her tirade against the instructor's criticism of her performance.When she is done,you say,"It must be really frustrating to have something you worked so hard on evaluated so harshly." This response indicates you are listening for what purpose?

List and briefly define the five activities of listening as discussed in your book.

In regard to the barrier of information processing rates,your book suggests that you _____.

When we listen actively,we not only focus on what is being said,we maintain a good deal of direct eye contact.

Americans spend approximately 90% of their day communicating,and of that 90% what percent of the time do they spend listening?

Paraphrasing means repeating back to the other person exactly what they said word for word.

David sees Joe and says,"Hey,Joe.I just don't know what to do.I've got a term paper in Johnson's class,a group project in marketing,my boss wants me to work overtime this week,and now Mary is after me to go visit her parents over the weekend." Which of the following would be an appropriate paraphrase of content to David's statement?

Which listening skill involves paying attention to nonverbal messages such as the person's posture and body movement?

Listening involves the processes of:

When sarcasm communicated by the tone of voice and facial expression (relationship cues)modifies the meaning of the verbal message,it is illustrating which of the following??

Attending to a message means to maintain a brief focus on a part of a particular message.

Explain and give an example of each of the three self-barriers to listening.

Asking appropriate questions is one of the methods given for listening with empathy.

In listening,remembering and understanding are essentially the same process.

Briefly discuss social decentering.

Responding mentally,physically ,and nonverbally to a speaker's message is known as _____.