Question 1

The __________ bureaucracy results in a management emphasis on routine for efficiency.

Accepted Answer

A) divisionalized 
B) mechanistic 
C) organic 
D) functional 
E) network 
A) divisionalized 
B) mechanistic 
C) organic 
D) functional 
E) network

Question 2

A good mission statement says whom the firm will serve and how it will go about accomplishing its societal purpose.

Accepted Answer

A) True 
 B)False

Question 3

The accounting and public relations functions of a firm are examples of line units.

Accepted Answer

A) True 
 B)False

Question 4

Vertical specialization is a division of labor through the formation of work units or groups within an organization.

Accepted Answer

A) True 
 B)False

Question 5

The potential disadvantages of the mechanistic design include all of the following EXCEPT:

Accepted Answer

A) work motivation can become a problem because the employees do not like rigid designs. 
B) the mechanistic bureaucracy can hinder an organization's capacity to adjust to subtle environmental changes. 
C) unions will likely insist on the broadening of narrow job descriptions. 
D) the mechanistic bureaucracy can interfere with an organization's capability to respond to new technologies. 
E) key employees may leave. 
A) work motivation can become a problem because the employees do not like rigid designs. 
B) the mechanistic bureaucracy can hinder an organization's capacity to adjust to subtle environmental changes. 
C) unions will likely insist on the broadening of narrow job descriptions. 
D) the mechanistic bureaucracy can interfere with an organization's capability to respond to new technologies. 
E) key employees may leave.

Question 6

__________ is the set of mechanisms used in an organization to link the actions of its subunits into a consistent pattern.

Accepted Answer

A) Matrix departmentation 
B) Decentralization 
C) Centralization 
D) Horizontal specialization 
E) Coordination 
A) Matrix departmentation 
B) Decentralization 
C) Centralization 
D) Horizontal specialization 
E) Coordination

Question 7

Control is the set of mechanisms used to keep actions or outputs within predetermined limits.

Accepted Answer

A) True 
 B)False

Question 8

__________ deals with setting standards,measuring results versus standards,and instituting corrective action.

Accepted Answer

The answer of __________ deals with setting standards,measuring results versus...

Question 9

In selecting a(n)__________ method of coordination to use,the manager needs to know the individuals involved,their preferences,and the accepted approaches in different organizational units.

Accepted Answer

A) impersonal 
B) statutory 
C) institutional 
D) personal 
E) functional 
A) impersonal 
B) statutory 
C) institutional 
D) personal 
E) functional

Question 10

Centralization is the degree to which the authority to make decisions is restricted to higher levels of management.

Accepted Answer

A) True 
 B)False

Question 11

Executives,managers,and supervisors are hierarchically connected through the chain of command,which is a listing of who reports to whom up and down the firm.

Accepted Answer

A) True 
 B)False

Question 12

Describe the basic nature of output controls and process controls.
Suggested

Accepted Answer

Output controls focus on desired targets

Question 13

A procedure is a guideline for action that outlines important objectives and broadly indicates how an activity is to be performed.

Accepted Answer

A) True 
 B)False

Question 14

The accounting and public relations functions of a firm are examples of __________ units.

Accepted Answer

A) facilitator 
B) staff units 
C) specialty 
D) boundary-spanning 
E) line 
A) facilitator 
B) staff units 
C) specialty 
D) boundary-spanning 
E) line

Question 15

Output goals are concerned with conditions within the organization that are expected to increase its survival potential.

Accepted Answer

A) True 
 B)False

Question 16

Narrower spans of control are expected when __________.

Accepted Answer

A) tasks are complex,when subordinates are inexperienced or poorly trained,or when tasks call for team effort. 
B) tasks are straightforward,when subordinates are experienced,or when tasks call primarily for individual effort. 
C) tasks are straightforward,when subordinates are inexperienced or poorly trained,or when tasks call for team effort. 
D) tasks are complex,when subordinates are experienced,and when tasks call for team effort. 
E) tasks are complex,when subordinates are inexperienced or poorly trained,or when tasks call primarily for individual effort. 
A) tasks are complex,when subordinates are inexperienced or poorly trained,or when tasks call for team effort. 
B) tasks are straightforward,when subordinates are experienced,or when tasks call primarily for individual effort. 
C) tasks are straightforward,when subordinates are inexperienced or poorly trained,or when tasks call for team effort. 
D) tasks are complex,when subordinates are experienced,and when tasks call for team effort. 
E) tasks are complex,when subordinates are inexperienced or poorly trained,or when tasks call primarily for individual effort.

Question 17

Societal goals reflect the intended contributions of an organization to the broader society.

Accepted Answer

A) True 
 B)False

Question 18

Procedures indicate the best method for performing a task,show which aspects of a task are the most important,or outline how an individual is to be rewarded.

Accepted Answer

A) True 
 B)False

Question 19

All of the following are disadvantages of divisional departmentation EXCEPT:

Accepted Answer

A) it focuses on the success or failure of particular products,services,clients,or territories. 
B) it does not provide a pool of highly trained individuals with similar expertise to solve problems and train others. 
C) it allows duplication of effort,as each division attempts to solve similar problems. 
D) it may give priority to divisional goals over the health and welfare of the overall organization. 
E) it creates conflict between divisions over shared resources. 
A) it focuses on the success or failure of particular products,services,clients,or territories. 
B) it does not provide a pool of highly trained individuals with similar expertise to solve problems and train others. 
C) it allows duplication of effort,as each division attempts to solve similar problems. 
D) it may give priority to divisional goals over the health and welfare of the overall organization. 
E) it creates conflict between divisions over shared resources.

Question 20

__________ units provide specialized expertise and services to the organization.

Accepted Answer

A) Authority 
B) Staff 
C) Facilitator 
D) Accountability 
E) Boundary-spanning 
A) Authority 
B) Staff 
C) Facilitator 
D) Accountability 
E) Boundary-spanning

The __________ bureaucracy results in a management emphasis on routine for efficiency.

A good mission statement says whom the firm will serve and how it will go about accomplishing its societal purpose.

The accounting and public relations functions of a firm are examples of line units.

Vertical specialization is a division of labor through the formation of work units or groups within an organization.

The potential disadvantages of the mechanistic design include all of the following EXCEPT:

__________ is the set of mechanisms used in an organization to link the actions of its subunits into a consistent pattern.

Control is the set of mechanisms used to keep actions or outputs within predetermined limits.

__________ deals with setting standards,measuring results versus standards,and instituting corrective action.

In selecting a(n)__________ method of coordination to use,the manager needs to know the individuals involved,their preferences,and the accepted approaches in different organizational units.

Centralization is the degree to which the authority to make decisions is restricted to higher levels of management.

Executives,managers,and supervisors are hierarchically connected through the chain of command,which is a listing of who reports to whom up and down the firm.

Describe the basic nature of output controls and process controls. Suggested

A procedure is a guideline for action that outlines important objectives and broadly indicates how an activity is to be performed.

The accounting and public relations functions of a firm are examples of __________ units.

Output goals are concerned with conditions within the organization that are expected to increase its survival potential.

Narrower spans of control are expected when __________.

Societal goals reflect the intended contributions of an organization to the broader society.

Procedures indicate the best method for performing a task,show which aspects of a task are the most important,or outline how an individual is to be rewarded.

All of the following are disadvantages of divisional departmentation EXCEPT:

__________ units provide specialized expertise and services to the organization.

Introducing Organizational Behavior

Individual Differences,Values,and Diversity

Emotions,Attitudes,and Job Satisfaction

Perception,Attribution,and Learning

Motivation and Performance

Teams in Organizations

Teamwork and Team Performance

Decision-Making and Creativity

Conflict and Negotiation

Communication and Collaboration

Power and Politics

Leadership Essentials

Leadership Challenges and Organizational Change

Organizational Culture and Innovation

Strategy,Technology,and Organizational Design

Filters

Exam 16: Organizational Goals and Structures

The __________ bureaucracy results in a management emphasis on routine for efficiency.

A good mission statement says whom the firm will serve and how it will go about accomplishing its societal purpose.

The accounting and public relations functions of a firm are examples of line units.

Vertical specialization is a division of labor through the formation of work units or groups within an organization.

The potential disadvantages of the mechanistic design include all of the following EXCEPT:

__________ is the set of mechanisms used in an organization to link the actions of its subunits into a consistent pattern.

Control is the set of mechanisms used to keep actions or outputs within predetermined limits.

__________ deals with setting standards,measuring results versus standards,and instituting corrective action.

In selecting a(n)__________ method of coordination to use,the manager needs to know the individuals involved,their preferences,and the accepted approaches in different organizational units.

Centralization is the degree to which the authority to make decisions is restricted to higher levels of management.

Executives,managers,and supervisors are hierarchically connected through the chain of command,which is a listing of who reports to whom up and down the firm.

Describe the basic nature of output controls and process controls. Suggested

A procedure is a guideline for action that outlines important objectives and broadly indicates how an activity is to be performed.

The accounting and public relations functions of a firm are examples of __________ units.

Output goals are concerned with conditions within the organization that are expected to increase its survival potential.

Narrower spans of control are expected when __________.

Societal goals reflect the intended contributions of an organization to the broader society.

Procedures indicate the best method for performing a task,show which aspects of a task are the most important,or outline how an individual is to be rewarded.

All of the following are disadvantages of divisional departmentation EXCEPT:

__________ units provide specialized expertise and services to the organization.

Introducing Organizational Behavior

Individual Differences,Values,and Diversity

Emotions,Attitudes,and Job Satisfaction

Perception,Attribution,and Learning

Motivation and Performance

Teams in Organizations

Teamwork and Team Performance

Decision-Making and Creativity

Conflict and Negotiation

Communication and Collaboration

Power and Politics

Leadership Essentials

Leadership Challenges and Organizational Change

Organizational Culture and Innovation

Strategy,Technology,and Organizational Design

Filters