Exam 16: Organizational Goals and Structures

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Staff units are groups that assist the line units by providing specialized expertise and services to the organization.

(True/False)
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Max Weber argued that organizations would thrive if they became __________ by emphasizing legal authority,logic,and order.

(Multiple Choice)
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__________ refers to the written documentation of rules,procedures,and policies to guide behavior and decision making.

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A(n)__________ is a guideline for action that outlines important objectives and broadly indicates how an activity is to be performed.

(Short Answer)
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The choice of goals involves the type of contribution the firm makes to the larger society and the types of outputs it seeks.

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Coordination is the set of mechanisms used in an organization to link the actions of its units into a consistent pattern.

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The __________ refers to the particular group toward which an organization targets its societal contributions.

(Multiple Choice)
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Unity of command refers to the belief that each individual should __________.

(Multiple Choice)
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Total quality management is a method for instituting process controls within an organization.

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Although an organization may have a __________,its mission statement may also recognize the interests of many other parties.

(Multiple Choice)
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The __________ emphasizes horizontal specialization,extensive use of personal coordination,and loose rules,policies,and procedures.

(Multiple Choice)
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All of the following are advantages of functional departmentation EXCEPT:

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Greater __________ is often adopted when a firm faces a single major threat to its survival.

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__________ is the set of mechanisms used in an organization to link the actions of its units into a consistent pattern.

(Multiple Choice)
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Although an organization may have a primary beneficiary,its mission statement may also recognize the interests of many other parties.

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__________ is a hierarchical division of labor that distributes formal authority and establishes where and how critical decisions are to be made.

(Short Answer)
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The number of individuals reporting to a supervisor is called the __________.

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What is vertical specialization? Discuss the difference between chain of command and span of control. Suggested

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W.Edwards Deming's 14 points for implementing total quality management include all of the following EXCEPT:

(Multiple Choice)
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Process controls include all of the following EXCEPT:

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