Question 1

Standards are important in the control process because they

Accepted Answer

A)  help create the flexibility needed for an organization to function effectively. 
B)  provide a way to group activities. 
C)  set the strategy for use of resources. 
D)  define the dimensions for what is expected to happen. 
A)  help create the flexibility needed for an organization to function effectively. 
B)  provide a way to group activities. 
C)  set the strategy for use of resources. 
D)  define the dimensions for what is expected to happen.

Question 2

Policies are important in organizations because they

Accepted Answer

A)  specify what must or must not be done. 
B)  are single-use plans that help guide employee efforts on a project. 
C)  provide a general guide for organizational behavior. 
D)  give a chronological sequence of activities that are to occur to achieve organizational goals. 
A)  specify what must or must not be done. 
B)  are single-use plans that help guide employee efforts on a project. 
C)  provide a general guide for organizational behavior. 
D)  give a chronological sequence of activities that are to occur to achieve organizational goals.

Question 3

Making decision based on generally held beliefs about proper corporate behavior is termed an organization's

Accepted Answer

A)  legal 
B)  ethical 
C)  economic 
D)  discretionary _________ responsibility. 
A)  legal 
B)  ethical 
C)  economic 
D)  discretionary _________ responsibility.

Question 4

The division of labor that involves bringing together experts from different departments to work on a project is termed:

Accepted Answer

A)  team 
B)  matrix 
C)  functional 
D)  decentralized 
A)  team 
B)  matrix 
C)  functional 
D)  decentralized

Question 5

Technical skill

Accepted Answer

A)  is most important at the start of one's management career. 
B)  involves working with people and understanding their behavior. 
C)  is needed to recognize the interrelationships of factors on the job. 
D)  requires effective communication skills. 
A)  is most important at the start of one's management career. 
B)  involves working with people and understanding their behavior. 
C)  is needed to recognize the interrelationships of factors on the job. 
D)  requires effective communication skills.

Question 6

According to the _____________ principle, authority and responsibility must coincide.

Accepted Answer

The answer of According to the _____________ principle, authority and...

Question 7

A subsidy is considered a trade barrier.

Accepted Answer

A) True 
 B)False

Question 8

_____________ departmentalization occurs when organization units are defined by the nature of the work being performed.

Accepted Answer

A)  Functional 
B)  Product and service 
C)  Geographic 
D)  Customer 
A)  Functional 
B)  Product and service 
C)  Geographic 
D)  Customer

Question 9

Which of the following activities would be considered part of the INTERPERSONAL role of a manager?

Accepted Answer

A)  Telling employees about the new restaurant policies related to childcare. 
B)  Initiating a change in the way purchasing is done in the organization. 
C)  Hiring and training staff. 
D)  Negotiating the union contract. 
A)  Telling employees about the new restaurant policies related to childcare. 
B)  Initiating a change in the way purchasing is done in the organization. 
C)  Hiring and training staff. 
D)  Negotiating the union contract.

Question 10

"Corporate culture" is defined as

Accepted Answer

A)  shared philosophies, values, assumptions, and norms. 
B)  coordination of activities or tasks. 
C)  assignment of various activities to different groups of employees. 
D)  the quality of life within an organization. 
A)  shared philosophies, values, assumptions, and norms. 
B)  coordination of activities or tasks. 
C)  assignment of various activities to different groups of employees. 
D)  the quality of life within an organization.

Question 11

Which of the following are considered DECISIONAL roles of managers by Mintzberg?

Accepted Answer

A)  disturbance handler and negotiator 
B)  figurehead and leader 
C)  liaison and spokesperson 
D)  monitor and disseminator 
A)  disturbance handler and negotiator 
B)  figurehead and leader 
C)  liaison and spokesperson 
D)  monitor and disseminator

Question 12

_____________ involves an evaluation of an employee's performance with established standards for that position.

Accepted Answer

Performanc

Question 13

The assignment of various activities or tasks to different units or people is termed departmentalization.

Accepted Answer

A) True 
 B)False

Standards are important in the control process because they

Policies are important in organizations because they

Making decision based on generally held beliefs about proper corporate behavior is termed an organization's

The division of labor that involves bringing together experts from different departments to work on a project is termed:

Technical skill

According to the _____________ principle, authority and responsibility must coincide.

A subsidy is considered a trade barrier.

_____________ departmentalization occurs when organization units are defined by the nature of the work being performed.

Which of the following activities would be considered part of the INTERPERSONAL role of a manager?

"Corporate culture" is defined as

Which of the following are considered DECISIONAL roles of managers by Mintzberg?

_____________ involves an evaluation of an employee's performance with established standards for that position.

The assignment of various activities or tasks to different units or people is termed departmentalization.

Systems Approach to a Foodservice Organization

Managing Quality

The Menu

Food Product Flow

Procurement

Food Production

Distribution and Service

Safety, Sanitation, and Maintenance

Leadership and Organizational Change

Decision Making, Communication, and Balance

Management of Human Resources

Management of Financial Resources

Marketing Foodservice

Meals, Satisfaction, and Accountability

Filters

Exam 9: Management Principles

Standards are important in the control process because they

Policies are important in organizations because they

Making decision based on generally held beliefs about proper corporate behavior is termed an organization's

The division of labor that involves bringing together experts from different departments to work on a project is termed:

Technical skill

According to the _____________ principle, authority and responsibility must coincide.

A subsidy is considered a trade barrier.

_____________ departmentalization occurs when organization units are defined by the nature of the work being performed.

Which of the following activities would be considered part of the INTERPERSONAL role of a manager?

"Corporate culture" is defined as

Which of the following are considered DECISIONAL roles of managers by Mintzberg?

_____________ involves an evaluation of an employee's performance with established standards for that position.

The assignment of various activities or tasks to different units or people is termed departmentalization.

Systems Approach to a Foodservice Organization

Managing Quality

The Menu

Food Product Flow

Procurement

Food Production

Distribution and Service

Safety, Sanitation, and Maintenance

Leadership and Organizational Change

Decision Making, Communication, and Balance

Management of Human Resources

Management of Financial Resources

Marketing Foodservice

Meals, Satisfaction, and Accountability

Filters