Question 1

As used in OB,the term multiculturalism refers to:

Accepted Answer

A) hiring people from different cultures to work in one company. 
B) pluralism,and respect for diversity and individual differences. 
C) developing employees to better understand people from non-United States cultures. 
D) a job rotation system whereby employees move from country to country. 
E) a job design system whereby managers are required to oversee people from different countries. 
A) hiring people from different cultures to work in one company. 
B) pluralism,and respect for diversity and individual differences. 
C) developing employees to better understand people from non-United States cultures. 
D) a job rotation system whereby employees move from country to country. 
E) a job design system whereby managers are required to oversee people from different countries.

Question 2

All of the following are examples of organizations EXCEPT:

Accepted Answer

A) small and large businesses. 
B) religious bodies. 
C) voluntary organizations. 
D) a government representative. 
E) hospitals. 
A) small and large businesses. 
B) religious bodies. 
C) voluntary organizations. 
D) a government representative. 
E) hospitals.

Question 3

Suppose that the company's president decides to develop a policy to increase the company's commitment to its employees and then develops a set of procedures to implement this policy.The president is engaged in which management function?

Accepted Answer

A) Planning 
B) Organizing 
C) Leading 
D) Directing 
E) Controlling 
A) Planning 
B) Organizing 
C) Leading 
D) Directing 
E) Controlling

Question 4

Fortunately,organizational stakeholders typically have the same business interests and objectives.

Accepted Answer

A) True 
 B)False

Question 5

In organizational cultures that are more authoritarian and hierarchical,people are hesitant to make decisions and take action on their own,so they tend to show little initiative and wait for approval.

Accepted Answer

A) True 
 B)False

Question 6

Ethics mindfulness is an "enriched awareness" that causes a manager to behave with an ethical consciousness from one decision or behavioral event to another.

Accepted Answer

A) True 
 B)False

Question 7

Of the following,which refers to a capacity to get things done due to relationships with other people?

Accepted Answer

A) Social capital 
B) Value chain 
C) Task performance 
D) Workforce diversity 
E) Open systems 
A) Social capital 
B) Value chain 
C) Task performance 
D) Workforce diversity 
E) Open systems

Question 8

Controlling is the process of creating work structures and systems,and arranging resources to accomplish goals and objectives.

Accepted Answer

A) True 
 B)False

Question 9

What are the two key outcomes on which an effective manager will focus?

Accepted Answer

Task perfo

Question 10

The following statements are accurate descriptions of the evolution of the scientific study of organizations EXCEPT:

Accepted Answer

A) the early focus of the systematic study of management was on physical working conditions,principles of administration,and principles of industrial engineering. 
B) as management research progressed,emphasis was placed on the human factor with respect to individual attitudes,group dynamics,and relationships between managers and workers. 
C) organization behavior continues to evolve as a discipline devoted to understanding individuals and groups in organizations. 
D) organization behavior continues to evolve as a discipline devoted to understanding the performance implications of organizational processes,systems,and structures. 
E) the primary focus on the human factor began in the 18th century. 
A) the early focus of the systematic study of management was on physical working conditions,principles of administration,and principles of industrial engineering. 
B) as management research progressed,emphasis was placed on the human factor with respect to individual attitudes,group dynamics,and relationships between managers and workers. 
C) organization behavior continues to evolve as a discipline devoted to understanding individuals and groups in organizations. 
D) organization behavior continues to evolve as a discipline devoted to understanding the performance implications of organizational processes,systems,and structures. 
E) the primary focus on the human factor began in the 18th century.

Question 11

Which of the following is an enduring change of behavior that results from experience?

Accepted Answer

A) Learning 
B) Managerial sense-making 
C) Organizational tracking 
D) Lifelong careers 
E) Managerial scholarship 
A) Learning 
B) Managerial sense-making 
C) Organizational tracking 
D) Lifelong careers 
E) Managerial scholarship

Question 12

A manager who is using spreadsheet software to prepare a departmental budget is using which managerial skill according to Katz?

Accepted Answer

A) Supervisory 
B) Conceptual 
C) Creative 
D) Technical 
E) Human 
A) Supervisory 
B) Conceptual 
C) Creative 
D) Technical 
E) Human

Question 13

When managers define goals,set performance objectives,and identify action steps for accomplishing them,they are engaged in which management function?

Accepted Answer

A) Planning 
B) Organizing 
C) Leading 
D) Directing 
E) Controlling 
A) Planning 
B) Organizing 
C) Leading 
D) Directing 
E) Controlling

Question 14

The proportion of African-Americans,Hispanics,and Asians in the labor force is increasing.

Accepted Answer

A) True 
 B)False

Question 15

Important trends in the contemporary business world include the demise of "command-and-control" of organizational structures and a commitment to ethical behavior.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is a sequence of activities that creates valued goods and services for customers?

Accepted Answer

A) Assembly line 
B) Value chain 
C) Output process 
D) Evidence-based management 
E) None of the above 
A) Assembly line 
B) Value chain 
C) Output process 
D) Evidence-based management 
E) None of the above

Question 17

Human skills such as emotional intelligence are indispensable in the new age of organizations.Identify and define five important dimensions of emotional intelligence that can and should be developed by any manager today.
Suggested

Accepted Answer

Self-awareness is the ability to underst

Question 18

The degree to which the culture respects and values diversity and is open to anyone who can perform a job,regardless of their diversity attributes,is known as:

Accepted Answer

A) workforce diversity. 
B) inclusion. 
C) multiculturalism. 
D) cultural sensitivity. 
E) constructive culture. 
A) workforce diversity. 
B) inclusion. 
C) multiculturalism. 
D) cultural sensitivity. 
E) constructive culture.

Question 19

According to Katz,proficiency in database management is considered a technical skill in today's workplace.

Accepted Answer

A) True 
 B)False

Question 20

An effective manager is one whose organizational unit,group,or team consistently achieves its goals despite the fact that its members are uncommitted and unenthusiastic.

Accepted Answer

A) True 
 B)False

As used in OB,the term multiculturalism refers to:

All of the following are examples of organizations EXCEPT:

Suppose that the company's president decides to develop a policy to increase the company's commitment to its employees and then develops a set of procedures to implement this policy.The president is engaged in which management function?

Fortunately,organizational stakeholders typically have the same business interests and objectives.

In organizational cultures that are more authoritarian and hierarchical,people are hesitant to make decisions and take action on their own,so they tend to show little initiative and wait for approval.

Ethics mindfulness is an "enriched awareness" that causes a manager to behave with an ethical consciousness from one decision or behavioral event to another.

Of the following,which refers to a capacity to get things done due to relationships with other people?

Controlling is the process of creating work structures and systems,and arranging resources to accomplish goals and objectives.

What are the two key outcomes on which an effective manager will focus?

The following statements are accurate descriptions of the evolution of the scientific study of organizations EXCEPT:

Which of the following is an enduring change of behavior that results from experience?

A manager who is using spreadsheet software to prepare a departmental budget is using which managerial skill according to Katz?

When managers define goals,set performance objectives,and identify action steps for accomplishing them,they are engaged in which management function?

The proportion of African-Americans,Hispanics,and Asians in the labor force is increasing.

Important trends in the contemporary business world include the demise of "command-and-control" of organizational structures and a commitment to ethical behavior.

Which of the following is a sequence of activities that creates valued goods and services for customers?

Human skills such as emotional intelligence are indispensable in the new age of organizations.Identify and define five important dimensions of emotional intelligence that can and should be developed by any manager today. Suggested

The degree to which the culture respects and values diversity and is open to anyone who can perform a job,regardless of their diversity attributes,is known as:

According to Katz,proficiency in database management is considered a technical skill in today's workplace.

An effective manager is one whose organizational unit,group,or team consistently achieves its goals despite the fact that its members are uncommitted and unenthusiastic.

Individual Differences,Values,and Diversity

Emotions,Attitudes,and Job Satisfaction

Perception,Attribution,and Learning

Motivation and Performance

Teams in Organizations

Teamwork and Team Performance

Decision-Making and Creativity

Conflict and Negotiation

Communication and Collaboration

Power and Politics

Leadership Essentials

Leadership Challenges and Organizational Change

Organizational Culture and Innovation

Organizational Goals and Structures

Strategy,Technology,and Organizational Design

Filters

Exam 1: Introducing Organizational Behavior

As used in OB,the term multiculturalism refers to:

All of the following are examples of organizations EXCEPT:

Suppose that the company's president decides to develop a policy to increase the company's commitment to its employees and then develops a set of procedures to implement this policy.The president is engaged in which management function?

Fortunately,organizational stakeholders typically have the same business interests and objectives.

In organizational cultures that are more authoritarian and hierarchical,people are hesitant to make decisions and take action on their own,so they tend to show little initiative and wait for approval.

Ethics mindfulness is an "enriched awareness" that causes a manager to behave with an ethical consciousness from one decision or behavioral event to another.

Of the following,which refers to a capacity to get things done due to relationships with other people?

Controlling is the process of creating work structures and systems,and arranging resources to accomplish goals and objectives.

What are the two key outcomes on which an effective manager will focus?

The following statements are accurate descriptions of the evolution of the scientific study of organizations EXCEPT:

Which of the following is an enduring change of behavior that results from experience?

A manager who is using spreadsheet software to prepare a departmental budget is using which managerial skill according to Katz?

When managers define goals,set performance objectives,and identify action steps for accomplishing them,they are engaged in which management function?

The proportion of African-Americans,Hispanics,and Asians in the labor force is increasing.

Important trends in the contemporary business world include the demise of "command-and-control" of organizational structures and a commitment to ethical behavior.

Which of the following is a sequence of activities that creates valued goods and services for customers?

Human skills such as emotional intelligence are indispensable in the new age of organizations.Identify and define five important dimensions of emotional intelligence that can and should be developed by any manager today. Suggested

The degree to which the culture respects and values diversity and is open to anyone who can perform a job,regardless of their diversity attributes,is known as:

According to Katz,proficiency in database management is considered a technical skill in today's workplace.

An effective manager is one whose organizational unit,group,or team consistently achieves its goals despite the fact that its members are uncommitted and unenthusiastic.

Individual Differences,Values,and Diversity

Emotions,Attitudes,and Job Satisfaction

Perception,Attribution,and Learning

Motivation and Performance

Teams in Organizations

Teamwork and Team Performance

Decision-Making and Creativity

Conflict and Negotiation

Communication and Collaboration

Power and Politics

Leadership Essentials

Leadership Challenges and Organizational Change

Organizational Culture and Innovation

Organizational Goals and Structures

Strategy,Technology,and Organizational Design

Filters