Question 1

Penalties for violations of health and safety regulations include substantial fines,as well as jail terms.

Accepted Answer

A) True 
 B)False

Question 2

Stress is any demand on the individual that requires coping behaviour.

Accepted Answer

A) True 
 B)False

Question 3

Health and safety committees in the workplace are comprised only of management representatives.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is NOT a high-risk work circumstance associated with workplace violence?

Accepted Answer

A) working with information technology 
B) working alone 
C) interacting with the public 
D) dealing with the exchange of money 
A) working with information technology 
B) working alone 
C) interacting with the public 
D) dealing with the exchange of money

Question 5

Alcoholism primarily affects blue-collar workers.

Accepted Answer

A) True 
 B)False

Question 6

Compare and contrast the two general types of stress.Include an example of each.

Accepted Answer

Distress is a negative type of stress ch

Question 7

Which category of service workers experiences the highest rate of violence against them?

Accepted Answer

A) firefighters 
B) police 
C) nurses 
D) bankers 
A) firefighters 
B) police 
C) nurses 
D) bankers

Question 8

Crisis management teams are composed of both hourly and managerial employees who develop action plans to respond to violent situations.

Accepted Answer

A) True 
 B)False

Question 9

Managerial,technical,or public contact jobs may all experience a kind of stress that usually energizes them.What is this positive stress called?

Accepted Answer

A) eustress 
B) pos-stress 
C) distress 
D) fight-or-flight stress 
A) eustress 
B) pos-stress 
C) distress 
D) fight-or-flight stress

Question 10

If an employee is experiencing personal problems,who is the individual most likely to refer the worker to the company's employee assistance program?

Accepted Answer

A) the employee himself or herself 
B) his or her spouse or significant other 
C) the CEO or president 
D) the employee's supervisor 
A) the employee himself or herself 
B) his or her spouse or significant other 
C) the CEO or president 
D) the employee's supervisor

Question 11

What is the best method to capitalize on the benefits of video display terminals while safeguarding employee health?

Accepted Answer

A) placing the computer monitor to the side of the desk 
B) placing the computer screen 10 to 25 cm (4 to 9 inches)below eye level 
C) placing the computer screen 30 cm (12 inches)above eye level 
D) adjusting the brightness and contrast controls on the screen to be as high as possible 
A) placing the computer monitor to the side of the desk 
B) placing the computer screen 10 to 25 cm (4 to 9 inches)below eye level 
C) placing the computer screen 30 cm (12 inches)above eye level 
D) adjusting the brightness and contrast controls on the screen to be as high as possible

Question 12

The goal of workers' compensation is to return the employee to work as soon as possible.

Accepted Answer

A) True 
 B)False

Question 13

An employee has been diagnosed with depression and possible mental illness.Her manager has organized professional counselling for her as part of the organizational response to her problems.This counselling is most likely a form of which of the following?

Accepted Answer

A) an employee assistance program 
B) a depression diagnostic service 
C) a crisis prevention program 
D) a mental preparedness program 
A) an employee assistance program 
B) a depression diagnostic service 
C) a crisis prevention program 
D) a mental preparedness program

Question 14

Samantha works as a secretary at Bingo Bank and spends a significant period of her work day in front of a computer.She is at risk of experiencing various problems associated with video display terminal use.Which of the following is Samantha NOT at risk of experiencing?

Accepted Answer

A) disorientation 
B) muscle ache 
C) job stress 
D) visual difficulty 
A) disorientation 
B) muscle ache 
C) job stress 
D) visual difficulty

Question 15

The emphasis in workers' compensation has been shifting to creating safer workplaces.

Accepted Answer

A) True 
 B)False

Question 16

Under workers' compensation,injured workers are entitled to a cash payout in the case of permanent disability.

Accepted Answer

A) True 
 B)False

Question 17

It is generally recognized that there is little that management can do to prevent cumulative trauma disorders (repetitive motion injuries).

Accepted Answer

A) True 
 B)False

Question 18

What is the key role for the supervisor with respect to safety?

Accepted Answer

A) to administer employee disciplinary procedures 
B) to monitor actions of co-supervisors 
C) to inform management about workers who are doing unsafe work 
D) to communicate to an employee the need to work safely 
A) to administer employee disciplinary procedures 
B) to monitor actions of co-supervisors 
C) to inform management about workers who are doing unsafe work 
D) to communicate to an employee the need to work safely

Question 19

Health and safety procedures should be an important part of new employee orientation.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following best describes employees who smoke versus those who are non-smokers?

Accepted Answer

A) Health care costs are lower for employees who smoke than for non-smokers. 
B) Employees who smoke and non-smokers have similar levels of absenteeism and productivity. 
C) Non-smoking employees have lower levels of absenteeism than employees who smoke. 
D) Employees who smoke are typically more productive and have less absenteeism than non-smokers. 
A) Health care costs are lower for employees who smoke than for non-smokers. 
B) Employees who smoke and non-smokers have similar levels of absenteeism and productivity. 
C) Non-smoking employees have lower levels of absenteeism than employees who smoke. 
D) Employees who smoke are typically more productive and have less absenteeism than non-smokers.

Penalties for violations of health and safety regulations include substantial fines,as well as jail terms.

Stress is any demand on the individual that requires coping behaviour.

Health and safety committees in the workplace are comprised only of management representatives.

Which of the following is NOT a high-risk work circumstance associated with workplace violence?

Alcoholism primarily affects blue-collar workers.

Compare and contrast the two general types of stress.Include an example of each.

Which category of service workers experiences the highest rate of violence against them?

Crisis management teams are composed of both hourly and managerial employees who develop action plans to respond to violent situations.

Managerial,technical,or public contact jobs may all experience a kind of stress that usually energizes them.What is this positive stress called?

If an employee is experiencing personal problems,who is the individual most likely to refer the worker to the company's employee assistance program?

What is the best method to capitalize on the benefits of video display terminals while safeguarding employee health?

The goal of workers' compensation is to return the employee to work as soon as possible.

An employee has been diagnosed with depression and possible mental illness.Her manager has organized professional counselling for her as part of the organizational response to her problems.This counselling is most likely a form of which of the following?

Samantha works as a secretary at Bingo Bank and spends a significant period of her work day in front of a computer.She is at risk of experiencing various problems associated with video display terminal use.Which of the following is Samantha NOT at risk of experiencing?

The emphasis in workers' compensation has been shifting to creating safer workplaces.

Under workers' compensation,injured workers are entitled to a cash payout in the case of permanent disability.

It is generally recognized that there is little that management can do to prevent cumulative trauma disorders (repetitive motion injuries).

What is the key role for the supervisor with respect to safety?

Health and safety procedures should be an important part of new employee orientation.

Which of the following best describes employees who smoke versus those who are non-smokers?

The World of Human Resources Management

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis and Work Design

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Performance Management

Managing Compensation

Pay for Performance: Incentive Rewards

Employee Benefits

Employee Rights and Discipline

The Dynamics of Labour Relations

International Human Resources Management

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Exam 12: Promoting Safety and Health

Penalties for violations of health and safety regulations include substantial fines,as well as jail terms.

Stress is any demand on the individual that requires coping behaviour.

Health and safety committees in the workplace are comprised only of management representatives.

Which of the following is NOT a high-risk work circumstance associated with workplace violence?

Alcoholism primarily affects blue-collar workers.

Compare and contrast the two general types of stress.Include an example of each.

Which category of service workers experiences the highest rate of violence against them?

Crisis management teams are composed of both hourly and managerial employees who develop action plans to respond to violent situations.

Managerial,technical,or public contact jobs may all experience a kind of stress that usually energizes them.What is this positive stress called?

If an employee is experiencing personal problems,who is the individual most likely to refer the worker to the company's employee assistance program?

What is the best method to capitalize on the benefits of video display terminals while safeguarding employee health?

The goal of workers' compensation is to return the employee to work as soon as possible.

An employee has been diagnosed with depression and possible mental illness.Her manager has organized professional counselling for her as part of the organizational response to her problems.This counselling is most likely a form of which of the following?

Samantha works as a secretary at Bingo Bank and spends a significant period of her work day in front of a computer.She is at risk of experiencing various problems associated with video display terminal use.Which of the following is Samantha NOT at risk of experiencing?

The emphasis in workers' compensation has been shifting to creating safer workplaces.

Under workers' compensation,injured workers are entitled to a cash payout in the case of permanent disability.

It is generally recognized that there is little that management can do to prevent cumulative trauma disorders (repetitive motion injuries).

What is the key role for the supervisor with respect to safety?

Health and safety procedures should be an important part of new employee orientation.

Which of the following best describes employees who smoke versus those who are non-smokers?

The World of Human Resources Management

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis and Work Design

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Performance Management

Managing Compensation

Pay for Performance: Incentive Rewards

Employee Benefits

Employee Rights and Discipline

The Dynamics of Labour Relations

International Human Resources Management

Filters