Question 1

Rephrase the statement,"You are so irresponsible!" into a more supportive form,using an "I" statement.

Accepted Answer

Rephrasing may take many forms,but it sh

Question 2

You call your 2year-old nephew a "juvenile delinquent" because he spray-painted your fence when he was 11.This is an example of the word barrier of

Accepted Answer

A)  polarization. 
B)  bypassing. 
C)  static evaluation. 
D)  lack of clarity. 
A)  polarization. 
B)  bypassing. 
C)  static evaluation. 
D)  lack of clarity.

Question 3

To help your partner become more other-oriented in the assertiveness process,you should

Accepted Answer

A)  identify effects. 
B)  wait. 
C)  describe how you view the situation. 
D)  be aggressive with him or her. 
A)  identify effects. 
B)  wait. 
C)  describe how you view the situation. 
D)  be aggressive with him or her.

Question 4

Rather than using words like mailman,chairman,or alderman

Accepted Answer

A)  substitute the word woman. 
B)  use words that are not gender specific. 
C)  use appropriate labels when you know the gender of the subject. 
D)  use the word one. 
A)  substitute the word woman. 
B)  use words that are not gender specific. 
C)  use appropriate labels when you know the gender of the subject. 
D)  use the word one.

Question 5

Being yourself and taking an honest interest in others is to be

Accepted Answer

A)  manipulative. 
B)  genuine. 
C)  defensive. 
D)  flexible. 
A)  manipulative. 
B)  genuine. 
C)  defensive. 
D)  flexible.

Question 6

Julian's parents asked him how he liked the concert last night.Julian responded with,"Wow,it was totally bad! I'm going out to get their CD." His parents wonder,"If the concert was bad,why would you want to get their CD?" Explain the language barrier most likely involved in this exchange.

Accepted Answer

Bypassing occurs when the same word has

Question 7

People who work in specialized areas need to take extra caution so as not to use

Accepted Answer

A)  a restricted code. 
B)  polarization. 
C)  static evaluation. 
D)  malapropisms. 
A)  a restricted code. 
B)  polarization. 
C)  static evaluation. 
D)  malapropisms.

Question 8

The words weatherman,chairman,and stewardess are examples of

Accepted Answer

A)  bypassing. 
B)  allness. 
C)  static evaluation. 
D)  sexist language. 
A)  bypassing. 
B)  allness. 
C)  static evaluation. 
D)  sexist language.

Question 9

"This particular instructor is known for her difficult tests" is an example of

Accepted Answer

A)  bypassing. 
B)  indexing. 
C)  polarizing. 
D)  dating. 
A)  bypassing. 
B)  indexing. 
C)  polarizing. 
D)  dating.

Question 10

The essence of being other-oriented is

Accepted Answer

A)  neutrality. 
B)  genuineness. 
C)  empathy. 
D)  flexibility. 
A)  neutrality. 
B)  genuineness. 
C)  empathy. 
D)  flexibility.

Question 11

The jargon used by a group or culture may

Accepted Answer

A)  break the cohesiveness of the group or culture. 
B)  cause the group or culture to break into splinter groups. 
C)  create cohesiveness within the group or culture. 
D)  cause the group or culture to develop new terms. 
A)  break the cohesiveness of the group or culture. 
B)  cause the group or culture to break into splinter groups. 
C)  create cohesiveness within the group or culture. 
D)  cause the group or culture to develop new terms.

Question 12

When you announce that "everybody did poorly on the exam," you are using the word barrier of

Accepted Answer

A)  indexing. 
B)  bypassing. 
C)  allness. 
D)  static evaluation. 
A)  indexing. 
B)  bypassing. 
C)  allness. 
D)  static evaluation.

Question 13

The proud pet owner who announces that all her female cats have been sprayed is displaying what lack of clarity?

Accepted Answer

A)  biased language 
B)  polarization 
C)  bypassing 
D)  malapropism 
A)  biased language 
B)  polarization 
C)  bypassing 
D)  malapropism

Question 14

Referents refer to

Accepted Answer

A)  words. 
B)  symbols. 
C)  what symbols represent. 
D)  connotations. 
A)  words. 
B)  symbols. 
C)  what symbols represent. 
D)  connotations.

Question 15

The theory that each language includes some unique features that are not found in other languages is called

Accepted Answer

A)  linguistic relativity. 
B)  linguistic determinism. 
C)  the Sapir-Whorf hypothesis. 
D)  symbolic interaction. 
A)  linguistic relativity. 
B)  linguistic determinism. 
C)  the Sapir-Whorf hypothesis. 
D)  symbolic interaction.

Question 16

Describing your feelings allows you to

Accepted Answer

A)  be genuine rather than manipulative. 
B)  make yourself feel better. 
C)  own the problem, which in turn leads to openness and trust. 
D)  keep the focus on problem solving. 
A)  be genuine rather than manipulative. 
B)  make yourself feel better. 
C)  own the problem, which in turn leads to openness and trust. 
D)  keep the focus on problem solving.

Question 17

Pulling rank conveys

Accepted Answer

A)  evaluation. 
B)  rigidity. 
C)  neutrality. 
D)  superiority. 
A)  evaluation. 
B)  rigidity. 
C)  neutrality. 
D)  superiority.

Question 18

When you provide an explicit,but not condescending,message to someone from another culture,it is called

Accepted Answer

A)  jargon. 
B)  a restricted code. 
C)  an elaborated code. 
D)  indexing. 
A)  jargon. 
B)  a restricted code. 
C)  an elaborated code. 
D)  indexing.

Question 19

One researcher estimated that the 500 words we use most often have over ________ different dictionary meanings.

Accepted Answer

A)  14 000 
B)  16 000 
C)  13 000 
D)  20 000 
A)  14 000 
B)  16 000 
C)  13 000 
D)  20 000

Question 20

If you ask for what you want without judging or evaluating your partner,you are

Accepted Answer

A)  obnoxious. 
B)  non-assertive. 
C)  aggressive. 
D)  assertive. 
A)  obnoxious. 
B)  non-assertive. 
C)  aggressive. 
D)  assertive.

Rephrase the statement,"You are so irresponsible!" into a more supportive form,using an "I" statement.

You call your 2year-old nephew a "juvenile delinquent" because he spray-painted your fence when he was 11.This is an example of the word barrier of

To help your partner become more other-oriented in the assertiveness process,you should

Rather than using words like mailman,chairman,or alderman

Being yourself and taking an honest interest in others is to be

Julian's parents asked him how he liked the concert last night.Julian responded with,"Wow,it was totally bad! I'm going out to get their CD." His parents wonder,"If the concert was bad,why would you want to get their CD?" Explain the language barrier most likely involved in this exchange.

People who work in specialized areas need to take extra caution so as not to use

The words weatherman,chairman,and stewardess are examples of

"This particular instructor is known for her difficult tests" is an example of

The essence of being other-oriented is

The jargon used by a group or culture may

When you announce that "everybody did poorly on the exam," you are using the word barrier of

The proud pet owner who announces that all her female cats have been sprayed is displaying what lack of clarity?

Referents refer to

The theory that each language includes some unique features that are not found in other languages is called

Describing your feelings allows you to

Pulling rank conveys

When you provide an explicit,but not condescending,message to someone from another culture,it is called

One researcher estimated that the 500 words we use most often have over ________ different dictionary meanings.

If you ask for what you want without judging or evaluating your partner,you are

Introduction to Interpersonal Communication

Interpersonal Communication and Self

Interpersonal Communication and Perception

Interpersonal Communication and Diversity: Adapting to Others

Listening and Responding Skills

Nonverbal Communication Skills

Conflict Management Skills

Understanding Interpersonal Relationships

Managing Relationship Challenges

Interpersonal Relationships at Home and at Work

Filters

Exam 6: Verbal Communication Skills

Rephrase the statement,"You are so irresponsible!" into a more supportive form,using an "I" statement.

You call your 2year-old nephew a "juvenile delinquent" because he spray-painted your fence when he was 11.This is an example of the word barrier of

To help your partner become more other-oriented in the assertiveness process,you should

Rather than using words like mailman,chairman,or alderman

Being yourself and taking an honest interest in others is to be

Julian's parents asked him how he liked the concert last night.Julian responded with,"Wow,it was totally bad! I'm going out to get their CD." His parents wonder,"If the concert was bad,why would you want to get their CD?" Explain the language barrier most likely involved in this exchange.

People who work in specialized areas need to take extra caution so as not to use

The words weatherman,chairman,and stewardess are examples of

"This particular instructor is known for her difficult tests" is an example of

The essence of being other-oriented is

The jargon used by a group or culture may

When you announce that "everybody did poorly on the exam," you are using the word barrier of

The proud pet owner who announces that all her female cats have been sprayed is displaying what lack of clarity?

Referents refer to

The theory that each language includes some unique features that are not found in other languages is called

Describing your feelings allows you to

Pulling rank conveys

When you provide an explicit,but not condescending,message to someone from another culture,it is called

One researcher estimated that the 500 words we use most often have over ________ different dictionary meanings.

If you ask for what you want without judging or evaluating your partner,you are

Introduction to Interpersonal Communication

Interpersonal Communication and Self

Interpersonal Communication and Perception

Interpersonal Communication and Diversity: Adapting to Others

Listening and Responding Skills

Nonverbal Communication Skills

Conflict Management Skills

Understanding Interpersonal Relationships

Managing Relationship Challenges

Interpersonal Relationships at Home and at Work

Filters