Exam 3: Strategy and Information Systems

The ________ created by Porter states that firms should create new, more efficient business processes that integrate the activities of all departments involved in a value chain.

A telecom service provider focusing on high-end users is following an industry-wide differentiation strategy.

A business with a differentiation strategy will add cost to an activity only as long as the activity has a positive margin.

In the value chain, customer service is concerned with inducing buyers to purchase the product and providing a means for them to do so.

Which of the following statements is true of business process designs?

What are the various support activities in a value chain?

An inventory of raw materials is an example of a repository.

Identify the activity in the value chain that involves receiving and handling of raw materials and other inputs to the product.

Organizations can lock in suppliers either by making it difficult to switch to another organization or by ________.

Which of the following is most likely to change in the next ten years?

Dynotrix Motors is a large car-manufacturing company. The company purchases raw material from many small-sized sellers across the globe. In this case, Dynotrix Motors is characterized by ________.

As the purchasing manager of a company that designs costumes, Natalie orders yards of fabric in preparation for Halloween. Natalie's duties can be classified under the ________ category of a business process.

Locking in customers by making it difficult or expensive for customers to move to another product is called establishing high ________.

What is a business process? How do you determine the cost and margin of a business process?

An organization responds to the structure of its industry by choosing a competitive strategy.

PL Inc. implements an information system to improve its supply chain. The system helps the organization to reduce wastes and optimally utilize its resources. In this scenario, implementing the information system has helped PL Inc. to gain a competitive advantage by ________.

According to Porter's five forces model, in which of the following examples would rivalry be considered as a weak force affecting the market?

Lynn, the manager of a transportation company, goes through the product delivery schedule. She assigns territories to each executive of the delivery team, and also contacts the fleet supervisor to arrange trucks for transportation. Which activity of the value chain is Lynn executing?

The difference between the value that an activity generates and the cost of the activity is called revenue.

Give an example of a technology that is likely to have a major effect on competitive strategies in the years to come.