Exam 10: Elements of a Great Sales Presentation
Exam 1: The Life, times, and Career of the Professional Salesperson144 Questions
Exam 2: Ethics Firstthen Customer Relationships142 Questions
Exam 3: The Psychology of Selling: Why People Buy144 Questions
Exam 4: Communication for Relationship Building: Its Not All Talk143 Questions
Exam 5: Sales Knowledge: Customers, products, technologies146 Questions
Exam 6: Prospecting : the Lifeblood of Selling150 Questions
Exam 7: Planning the Sales Call Is a Must147 Questions
Exam 8: Carefully Select Which Sales Presentation Method to Use148 Questions
Exam 9: Begin Your Presentation Strategically149 Questions
Exam 10: Elements of a Great Sales Presentation149 Questions
Exam 11: Welcome Your Prospects Objections147 Questions
Exam 12: Closing Begins the Relationship149 Questions
Exam 13: Service and Follow-Up for Customer Retention146 Questions
Exam 14: Time, territory, and Self-Management: Keys to Success150 Questions
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A salesperson of Excel Solar Systems says during her presentation "All hospitals need a clean,silent,and eco-friendly source of power.Our solar packs are the best solution available for this requirement.It will be a great idea to buy and use them in your hospital." Which selling technique is being used by the salesperson?
(Multiple Choice)
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Demonstrations,dramatics,and visual aids in sales presentation are most likely used for all of the following reasons EXCEPT:
(Multiple Choice)
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Which of the following statements about using dramatics as part of a sales presentation is most likely true?
(Multiple Choice)
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The _____ refers to the elements the salesperson assembles to make sales to prospects and customers.
(Multiple Choice)
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To show the strength of a plastic pallet,the salesperson asked the prospect to step into the parking lot.Once they were in the parking lot,the salesperson laid a pallet on the ground and drove his car across the pallet.Then he got out of the car and asked the prospect to examine the pallet for cracks or breaks.This theatrical presentation of a product's feature is called a(n):
(Multiple Choice)
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A salesperson using a direct suggestion might begin by saying,"Mr.and Mrs.Smith,just imagine never having to worry about money during your retirement years."
(True/False)
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"There could be a price hike in these items next month.Why don't you buy some extra stock now?" This is an example of:
(Multiple Choice)
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Direct suggestions are commonly used by professional salespeople because they are:
(Multiple Choice)
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Counter suggestions are not very effective for premium products.
(True/False)
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A salesperson can improve sales by personalizing relationships with customers.
(True/False)
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Which of the following regularly provides independent research results about various products?
(Multiple Choice)
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Which of the following assures prospects that if they are dissatisfied with their purchase,the salesperson or the company will stand behind the product?
(Multiple Choice)
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The statement,"The finest hospitals in the country are using this neonatal incubator," is an example of a(n):
(Multiple Choice)
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Imagine that you are talking to the owner of a motel chain about buying furniture from your company.His secretary comes in and asks him to sign some papers immediately.He takes about ten minutes to read over the papers before he signs them.What should you as the professional salesperson do?
(Essay)
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The dairy salesperson asked the store purchasing agent,"Do you think you'll need 10 or 12 pallets of ice cream for your 'Summer Buster' sales promotion?" This is an example of a(n):
(Multiple Choice)
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What is logical reasoning? Provide an example to illustrate your answer.
(Essay)
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Imagine that you are trying to sell baby furniture to a daycare owner.You are in the midst of your presentation when one of your prospect's employees enters the room to talk about a sick child.After a 10-minute conversation,the employee leaves.The daycare owner turns to you and says,"Now what were we discussing?" You should:
(Multiple Choice)
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Differentiate between similes,metaphors,analogies,and parables.How do salespeople use these communication tools?
(Essay)
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