Exam 5: Managing Quality

One international standard for managing quality across the supply chain is:

An automobile windshield manufacturer wants to verify that their process is producing windshields of an appropriate thickness. The best tool to determine this information is a(n):

________ is a family of standards, supported by the International Organization for Standardization, representing an international consensus on good quality management practices.

ISO 9001:2015 can be used by both manufacturing and service companies.

What does the Taguchi quality loss function look like?

A tailor decides to use Taguchi's quality loss function to analyze his shirt making process. Knowing it to be parabolic in shape and of the form L(y)= k(y - t)² where t is the target, y is the actual measurement, and k is the process constant, the tailor decides to use a recent customer order to calculate his process parameters. He takes the custom shirt and measures the collar, which was requested to have a 17.5" collar but actually has a 17.75" collar. The customer notices the difference and demands a 50% reduction in the price of the shirt, which cost the tailor $45 to make. Instead of selling the shirt for $175, the tailor will reduce his price to $87.50. What is the tailor's process constant for a silk shirt?