Question 1

Core applications of an ERP are

Accepted Answer

A)  financial accounting 
B)  materials management 
C)  sales and distribution 
D)  all of the above 
A)  financial accounting 
B)  materials management 
C)  sales and distribution 
D)  all of the above

Question 2

The four Ws of capturing data do not include

Accepted Answer

A)  Who 
B)  What 
C)  Why 
D)  When 
A)  Who 
B)  What 
C)  Why 
D)  When

Question 3

Customer self service (CSS)software is often an extension of CRM software.

Accepted Answer

A) True 
 B)False

Question 4

Primary activities of the ______________________________ include activities directly involved with marketing,producing,selling,and delivering the product or service to the customer.

Accepted Answer

The answer of Primary activities of the ______________________________ include activities...

Question 5

Customer relationship management (CRM)software builds and maintains an organization's customer-related database.

Accepted Answer

A) True 
 B)False

Question 6

List and describe the 6 steps in the order-to-cash process.

Accepted Answer

The answer of List and describe the 6 steps in...

Question 7

Third-party modules are connected to the ERP system using ______________________________,a software product that connects two or more separate applications or software modules.

Accepted Answer

The answer of Third-party modules are connected to the ERP...

Question 8

A collection of related characters that comprise an attribute such as a customer number or name is known as a

Accepted Answer

A)  Character 
B)  Field 
C)  Record 
D)  Table 
A)  Character 
B)  Field 
C)  Record 
D)  Table

Question 9

The module that handles internal accounting including cost center accounting,activity based accounting,and budgeting is ______________________________.

Accepted Answer

controlling (CO)and profitabil

Question 10

______________________________ software helps plan and execute the steps in an organization's supply chain including demand planning;acquiring inventory;and manufacturing,distributing,and selling the product.

Accepted Answer

Supply chain managem

Question 11

Telling the customer when the item will be received is known as ______________________________.

Accepted Answer

available to promise

Question 12

An enterprise systems centralized database can make data,such as inventory data,visible throughout the organization.

Accepted Answer

A) True 
 B)False

Question 13

Customer relationship management (CRM)functionality includes procurement and contract management.

Accepted Answer

A) True 
 B)False

Question 14

Dell's value chain takes raw materials,manufactures computers and other products,and delivers them to customers in a timely manner at an attractive price.

Accepted Answer

A) True 
 B)False

Question 15

Enterpriseware might be used to stitch together a number of legacy systems,an enterprise system,best-of-breed applications,and Web-based applications.

Accepted Answer

A) True 
 B)False

Question 16

The correct sequence of events for entering a customer order is

Accepted Answer

A)  edit order,record sales order,update inventory,notify warehouse 
B)  record sales order,edit order,update inventory,notify warehouse 
C)  notify warehouse,edit order,record sales order,update inventory 
D)  edit order,notify warehouse,record sales order,update inventory 
A)  edit order,record sales order,update inventory,notify warehouse 
B)  record sales order,edit order,update inventory,notify warehouse 
C)  notify warehouse,edit order,record sales order,update inventory 
D)  edit order,notify warehouse,record sales order,update inventory

Question 17

Customer relationship management (CRM)software aggregates,manages,and retains data across the entire organization for the identification,acquisition,and retention of vendors to maximize the benefits of those relationships.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following tracks a product from design,continuing through manufacture,and culminating with the disposal of the product at the end of its life?

Accepted Answer

A)  supply chain management (SCM) 
B)  value chain 
C)  product life cycle management (PLM) 
D)  none of the above 
A)  supply chain management (SCM) 
B)  value chain 
C)  product life cycle management (PLM) 
D)  none of the above

Question 19

The steps in the ______________________________ process include creating the purchase order,receiving the goods and services,recording the vendor invoice

Accepted Answer

materials management

Question 20

Submitting a purchase order is a business event but creating an employee record is not a business event.

Accepted Answer

A) True 
 B)False

Core applications of an ERP are

The four Ws of capturing data do not include

Customer self service (CSS)software is often an extension of CRM software.

Primary activities of the ______________________________ include activities directly involved with marketing,producing,selling,and delivering the product or service to the customer.

Customer relationship management (CRM)software builds and maintains an organization's customer-related database.

List and describe the 6 steps in the order-to-cash process.

Third-party modules are connected to the ERP system using ______________________________,a software product that connects two or more separate applications or software modules.

A collection of related characters that comprise an attribute such as a customer number or name is known as a

The module that handles internal accounting including cost center accounting,activity based accounting,and budgeting is ______________________________.

______________________________ software helps plan and execute the steps in an organization's supply chain including demand planning;acquiring inventory;and manufacturing,distributing,and selling the product.

Telling the customer when the item will be received is known as ______________________________.

An enterprise systems centralized database can make data,such as inventory data,visible throughout the organization.

Customer relationship management (CRM)functionality includes procurement and contract management.

Dell's value chain takes raw materials,manufactures computers and other products,and delivers them to customers in a timely manner at an attractive price.

Enterpriseware might be used to stitch together a number of legacy systems,an enterprise system,best-of-breed applications,and Web-based applications.

The correct sequence of events for entering a customer order is

Customer relationship management (CRM)software aggregates,manages,and retains data across the entire organization for the identification,acquisition,and retention of vendors to maximize the benefits of those relationships.

Which of the following tracks a product from design,continuing through manufacture,and culminating with the disposal of the product at the end of its life?

The steps in the ______________________________ process include creating the purchase order,receiving the goods and services,recording the vendor invoice

Submitting a purchase order is a business event but creating an employee record is not a business event.

Introduction to Accounting Information Systems

Electronic Business E-Business-Systems

Documenting Information Systems

Database Management Systems

Relational Databases and SQL

Controlling Information Systems: Introduction to Enterprise Risk Management and Internal Control

Controlling Information Systems: Introduction to Pervasive Controls

Controlling Information Systems: Business Process and Application Controls

The Order Entrysales Oesprocess

The Billingaccounts Receivablecash Receipts Barcrprocess

The Purchasing Process

The Accounts Payablecash Disbursements Apcdprocess

The Human Resources Process Hrmanagement and Payroll Processes

Integrated Production Processes IPP

The General Ledger and Business Reporting Glbrprocess

Acquiring and Implementing Accounting Information Systems

Filters

Exam 2: Enterprise Systems

Core applications of an ERP are

The four Ws of capturing data do not include

Customer self service (CSS)software is often an extension of CRM software.

Primary activities of the ______________________________ include activities directly involved with marketing,producing,selling,and delivering the product or service to the customer.

Customer relationship management (CRM)software builds and maintains an organization's customer-related database.

List and describe the 6 steps in the order-to-cash process.

Third-party modules are connected to the ERP system using ______________________________,a software product that connects two or more separate applications or software modules.

A collection of related characters that comprise an attribute such as a customer number or name is known as a

The module that handles internal accounting including cost center accounting,activity based accounting,and budgeting is ______________________________.

______________________________ software helps plan and execute the steps in an organization's supply chain including demand planning;acquiring inventory;and manufacturing,distributing,and selling the product.

Telling the customer when the item will be received is known as ______________________________.

An enterprise systems centralized database can make data,such as inventory data,visible throughout the organization.

Customer relationship management (CRM)functionality includes procurement and contract management.

Dell's value chain takes raw materials,manufactures computers and other products,and delivers them to customers in a timely manner at an attractive price.

Enterpriseware might be used to stitch together a number of legacy systems,an enterprise system,best-of-breed applications,and Web-based applications.

The correct sequence of events for entering a customer order is

Customer relationship management (CRM)software aggregates,manages,and retains data across the entire organization for the identification,acquisition,and retention of vendors to maximize the benefits of those relationships.

Which of the following tracks a product from design,continuing through manufacture,and culminating with the disposal of the product at the end of its life?

The steps in the ______________________________ process include creating the purchase order,receiving the goods and services,recording the vendor invoice

Submitting a purchase order is a business event but creating an employee record is not a business event.

Introduction to Accounting Information Systems

Electronic Business E-Business-Systems

Documenting Information Systems

Database Management Systems

Relational Databases and SQL

Controlling Information Systems: Introduction to Enterprise Risk Management and Internal Control

Controlling Information Systems: Introduction to Pervasive Controls

Controlling Information Systems: Business Process and Application Controls

The Order Entrysales Oesprocess

The Billingaccounts Receivablecash Receipts Barcrprocess

The Purchasing Process

The Accounts Payablecash Disbursements Apcdprocess

The Human Resources Process Hrmanagement and Payroll Processes

Integrated Production Processes IPP

The General Ledger and Business Reporting Glbrprocess

Acquiring and Implementing Accounting Information Systems

Filters