Exam 12: Franchising

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In the Franchise Relationship Model,the financial structure flows from pro forma analysis of customer demand and the cost associated with development and execution of the ________.

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service delivery system (SDS

What license agreement binds the franchisee to the purchase of a specifically branded product?

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A tying agreement

The service delivery system is the basis for a franchise venture's competitive advantage.

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The end result of the organization,execution,and transfer of the service delivery system is the firm's ________.

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At the most fundamental level,the ________ is the defining quality of the opportunity recognition process.

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The smart franchise uses the ever-growing system of franchisees and company outlets to continuously gather ________.

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With regard to national media buys,"best efforts" relates to the quality and diversity of the advertising and PR support.

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A demographic profile is a compilation of personal characteristics that enables the company to define the ________ customer.

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Since operations are expanded by adding owner-operated units across a broad geography,retail franchising is not considered to be as pure a form of entrepreneurship as say,a medical device venture.

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Which of the following is the most valuable asset in a franchise system?

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If adding suppliers to the approved list is nearly impossible,this constitutes a de facto ________ agreement.

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Not all franchises have (or even need)a well-defined service delivery system.

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One limitation of franchising is that when demand is high,it is difficult to control the size of the overall venture.

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What aspect of franchising does area of dominant influence (ADI)relate to?

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Describe the ideal business format of a top-ranked franchise operation.

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Describe the entrepreneurial nature of the franchising model.

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Research to develop a demographic profile of the customer base will not include 'non-user' profiles.

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Franchisor field support can be used to determine the stability and strength of the organization.

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Franchising offers a thoughtful system for reshaping and executing a delivery system designed to extract maximum ________ from the opportunity.

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The value of the franchise is enhanced when the delivery of the product validates the marketing message.

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