Exam 11: Franchising

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What are the three major profiles used to define the primary target audience?

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The three major profiles used to define the primary target audience are demographic,geographic,and psychographic.

A franchisor is under no obligation to disclose the remuneration gained from product purchases from designated suppliers.

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Personality variables such as confidence,conservation,and independence are used to segment markets.

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The best franchisors use their field support function as a diplomatic or pejorative exercise.

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In a franchise system,continuous knowledge gathering and transfer are important both before launch and on an ongoing basis.

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Research to develop a demographic profile of the customer base does not include nonuser profiles.

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In the context of franchise marketing,"best efforts" relate to the quality and diversity of the advertising and PR support.

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At the most fundamental level,margin analysis is the defining quality of the opportunity recognition process.

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Which of the following is the most valuable asset in a franchise system?

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If adding suppliers to an approved list is impossible,this constitutes a de-facto _____ agreement.

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A(n)_____ list is a list published by a franchisor that clearly establishes the quality standards of raw materials or goods used in an operation.

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In franchising,a concept innovator is the potential ____.

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Describe the ideal business format of a top-ranked franchise operation.

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In the Franchise Relationship Model (FRM),the financial structure flows from pro forma analysis of customer demand and the cost associated with development and execution of the ____.

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Which aspect of franchising is associated with an area of dominant influence (ADI)?

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Transaction analysis considers how customers purchase goods and services from franchise outlets.

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Which of the following is included in a demographic profile of target customers?

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The value of a franchise is enhanced when the delivery of a product validates the marketing message.

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The road map for marshaling resources for a franchise comes from establishing the ____.

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Franchisors are bound to best-price requirements because of changing markets,competitors,and U.S.antitrust law.

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