Question 1

Many multinational corporations use _____ as the common language for international communication.

Accepted Answer

A) French 
B) English 
C) Spanish 
D) Japanese 
A) French 
B) English 
C) Spanish 
D) Japanese

Question 2

Upward communication is the transfer of information from subordinate to superior.

Accepted Answer

A) True 
 B)False

Question 3

The personal communication style is often associated with high power distance, collective, high-context cultures.

Accepted Answer

A) True 
 B)False

Question 4

All of the following are true of an extreme bargaining position except:

Accepted Answer

A) It shows the other party that the bargainer will not be exploited 
B) It extends the negotiation and gives the bargainer a better opportunity to gain information on the opponent 
C) It lets the bargainer gain less than would probably be possible if a more extreme initial position had been taken 
D) It modifies the opponent's beliefs about the bargainer's preferences 
A) It shows the other party that the bargainer will not be exploited 
B) It extends the negotiation and gives the bargainer a better opportunity to gain information on the opponent 
C) It lets the bargainer gain less than would probably be possible if a more extreme initial position had been taken 
D) It modifies the opponent's beliefs about the bargainer's preferences

Question 5

This communication style is most common in Asia where people tend to say few words and allow understatements, pauses and silence to convey meaning.

Accepted Answer

A) Succinct 
B) Exacting 
C) Coarse 
D) Elaborate 
A) Succinct 
B) Exacting 
C) Coarse 
D) Elaborate

Question 6

In terms of communication styles, which of the following countries has a high-context society?

Accepted Answer

A) Germany 
B) Scandinavia 
C) Canada 
D) Japan 
A) Germany 
B) Scandinavia 
C) Canada 
D) Japan

Question 7

Which of the following is used for communicating very confidential communication?

Accepted Answer

A) Social distance 
B) Public distance 
C) Personal distance 
D) Intimate distance 
A) Social distance 
B) Public distance 
C) Personal distance 
D) Intimate distance

Question 8

Which of the following places would be the best neutral site for a Chilean firm carrying on negotiations with a German firm?

Accepted Answer

A) Santiago 
B) Munich 
C) Berlin 
D) New York City 
A) Santiago 
B) Munich 
C) Berlin 
D) New York City

Question 9

Time limits cannot be used tactically if the negotiators meet at a neutral site.

Accepted Answer

A) True 
 B)False

Question 10

Chromatics:

Accepted Answer

A) Is the use of sound to communicate messages 
B) Is the use of symbols to communicate messages 
C) Is the use of gestures to communicate messages 
D) Is the use of color to communicate messages 
A) Is the use of sound to communicate messages 
B) Is the use of symbols to communicate messages 
C) Is the use of gestures to communicate messages 
D) Is the use of color to communicate messages

Question 11

_____ is the information that surrounds a communication and helps convey the message.

Accepted Answer

A) Contingency 
B) Stipulation 
C) Context 
D) Circumstance 
A) Contingency 
B) Stipulation 
C) Context 
D) Circumstance

Question 12

In low-context societies, messages are often highly coded and implicit.

Accepted Answer

A) True 
 B)False

Question 13

Communicating through the use of bodily contact is known as:

Accepted Answer

A) Proxemics 
B) Oculesics 
C) Chronemics 
D) Haptics 
A) Proxemics 
B) Oculesics 
C) Chronemics 
D) Haptics

Question 14

The interpersonal relationship building phase of the negotiation process is considered by many to be the most important.

Accepted Answer

A) True 
 B)False

Question 15

The three degrees of communication quantity are:

Accepted Answer

A) Elaborate, exacting and succinct 
B) Precise, imprecise and elaborate 
C) Succinct, affective and precise 
D) Coarse, precise and elaborate 
A) Elaborate, exacting and succinct 
B) Precise, imprecise and elaborate 
C) Succinct, affective and precise 
D) Coarse, precise and elaborate

Question 16

In the context of negotiations, all of the following is true of a neutral third party except:

Accepted Answer

A) He/she can be bought in to assess the desires of each side 
B) He/she can compose an initial proposal 
C) He/she has the last word in what the true "final draft" is 
D) He/she has the right to force the parties to the negotiation to accept its proposal 
A) He/she can be bought in to assess the desires of each side 
B) He/she can compose an initial proposal 
C) He/she has the last word in what the true "final draft" is 
D) He/she has the right to force the parties to the negotiation to accept its proposal

Question 17

The personal and impersonal systems of feedback help affiliates keep their home office aware of progress and, in turn, help the home office monitor and control affiliate performance as well as set goals and standards.

Accepted Answer

A) True 
 B)False

Question 18

The process of bargaining with one or more parties for the purpose of arriving at a solution that is acceptable to all is:

Accepted Answer

A) Negotiation 
B) Conflict 
C) Compromise 
D) Arbitration 
A) Negotiation 
B) Conflict 
C) Compromise 
D) Arbitration

Question 19

The transmission of information from manager to subordinate is referred to as:

Accepted Answer

A) Lateral communication 
B) Upward communication 
C) Downward communication 
D) Horizontal communication 
A) Lateral communication 
B) Upward communication 
C) Downward communication 
D) Horizontal communication

Question 20

This style of communication is characterized by language, which requires the listener to carefully note what is being said and to observe how the sender is presenting the message.

Accepted Answer

A) Instrumental 
B) Conductive 
C) Affective 
D) Facilitating 
A) Instrumental 
B) Conductive 
C) Affective 
D) Facilitating

Many multinational corporations use _____ as the common language for international communication.

Upward communication is the transfer of information from subordinate to superior.

The personal communication style is often associated with high power distance, collective, high-context cultures.

All of the following are true of an extreme bargaining position except:

This communication style is most common in Asia where people tend to say few words and allow understatements, pauses and silence to convey meaning.

In terms of communication styles, which of the following countries has a high-context society?

Which of the following is used for communicating very confidential communication?

Which of the following places would be the best neutral site for a Chilean firm carrying on negotiations with a German firm?

Time limits cannot be used tactically if the negotiators meet at a neutral site.

Chromatics:

_____ is the information that surrounds a communication and helps convey the message.

In low-context societies, messages are often highly coded and implicit.

Communicating through the use of bodily contact is known as:

The interpersonal relationship building phase of the negotiation process is considered by many to be the most important.

The three degrees of communication quantity are:

In the context of negotiations, all of the following is true of a neutral third party except:

The personal and impersonal systems of feedback help affiliates keep their home office aware of progress and, in turn, help the home office monitor and control affiliate performance as well as set goals and standards.

The process of bargaining with one or more parties for the purpose of arriving at a solution that is acceptable to all is:

The transmission of information from manager to subordinate is referred to as:

This style of communication is characterized by language, which requires the listener to carefully note what is being said and to observe how the sender is presenting the message.

Globalization and International Linkages

The Political, Legal, and Technological Environment

Ethics and Social Responsibility

The Meanings and Dimensions of Culture

Managing Across Cultures

Organizational Cultures and Diversity

Strategy Formulation and Implementation

Entry Strategies and Organizational Structures

Managing Political Risk, Government Relations, and Alliances

Management Decision and Control

Motivation Across Cultures

Leadership Across Cultures

Human Resource Selection and Development Across Cultures

Filters

Exam 7: Cross-Cultural Communication and Negotiation

Many multinational corporations use _____ as the common language for international communication.

Upward communication is the transfer of information from subordinate to superior.

The personal communication style is often associated with high power distance, collective, high-context cultures.

All of the following are true of an extreme bargaining position except:

This communication style is most common in Asia where people tend to say few words and allow understatements, pauses and silence to convey meaning.

In terms of communication styles, which of the following countries has a high-context society?

Which of the following is used for communicating very confidential communication?

Which of the following places would be the best neutral site for a Chilean firm carrying on negotiations with a German firm?

Time limits cannot be used tactically if the negotiators meet at a neutral site.

Chromatics:

_____ is the information that surrounds a communication and helps convey the message.

In low-context societies, messages are often highly coded and implicit.

Communicating through the use of bodily contact is known as:

The interpersonal relationship building phase of the negotiation process is considered by many to be the most important.

The three degrees of communication quantity are:

In the context of negotiations, all of the following is true of a neutral third party except:

The personal and impersonal systems of feedback help affiliates keep their home office aware of progress and, in turn, help the home office monitor and control affiliate performance as well as set goals and standards.

The process of bargaining with one or more parties for the purpose of arriving at a solution that is acceptable to all is:

The transmission of information from manager to subordinate is referred to as:

This style of communication is characterized by language, which requires the listener to carefully note what is being said and to observe how the sender is presenting the message.

Globalization and International Linkages

The Political, Legal, and Technological Environment

Ethics and Social Responsibility

The Meanings and Dimensions of Culture

Managing Across Cultures

Organizational Cultures and Diversity

Strategy Formulation and Implementation

Entry Strategies and Organizational Structures

Managing Political Risk, Government Relations, and Alliances

Management Decision and Control

Motivation Across Cultures

Leadership Across Cultures

Human Resource Selection and Development Across Cultures

Filters