Question 1

It is appropriate to maintain a pleasant "poker face" when administering a survey.

Accepted Answer

A) True 
 B)False

Question 2

Internet surveys lose the critical nonverbal communication element.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is NOT a finding in studies of telephone interviews?

Accepted Answer

A) Many interviewers do not like to interview by telephone. 
B) There is a low degree of cooperation in telephone interviews. 
C) Older interviewees prefer to be interviewed by telephone. 
D) People feel uneasy about discussing sensitive issues over the telephone. 
A) Many interviewers do not like to interview by telephone. 
B) There is a low degree of cooperation in telephone interviews. 
C) Older interviewees prefer to be interviewed by telephone. 
D) People feel uneasy about discussing sensitive issues over the telephone.

Question 4

Which question scale asks respondents to rate or rank options?

Accepted Answer

A) nominal scale 
B) ordinal scale 
C) numerical scale 
D) Bogardus social distance scale 
A) nominal scale 
B) ordinal scale 
C) numerical scale 
D) Bogardus social distance scale

Question 5

Three question scale techniques are

Accepted Answer

A) bipolar, contingency, and serial. 
B) chain, leaning, and contingency. 
C) interval, nominal, and ordinal. 
D) filter, repeat, and leaning. 
A) bipolar, contingency, and serial. 
B) chain, leaning, and contingency. 
C) interval, nominal, and ordinal. 
D) filter, repeat, and leaning.

Question 6

Which of the following describes the findings of research on using the telephone for surveys?

Accepted Answer

A) Many interviewers do not like telephone interviews. 
B) Older interviewees do not like telephone interviews. 
C) There is a lower degree of cooperation on the telephone. 
D) all of the above 
A) Many interviewers do not like telephone interviews. 
B) Older interviewees do not like telephone interviews. 
C) There is a lower degree of cooperation on the telephone. 
D) all of the above

Question 7

Nominal scales must have mutually exclusive answer options.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is NOT a question to ask during analysis of data?

Accepted Answer

A) What conclusions can you draw? 
B) Why did people respond in specific ways to specific questions? 
C) What individuals should we interview? 
D) What should be done with blanks on the survey forms? 
A) What conclusions can you draw? 
B) Why did people respond in specific ways to specific questions? 
C) What individuals should we interview? 
D) What should be done with blanks on the survey forms?

Question 9

Which of the following should a survey designer avoid when planning scale questions?

Accepted Answer

A) long scales 
B) complicated rating procedures 
C) lengthy explanations 
D) all of the above 
A) long scales 
B) complicated rating procedures 
C) lengthy explanations 
D) all of the above

Question 10

Critical nonverbal communication is enhanced in Internet interviews.

Accepted Answer

A) True 
 B)False

Question 11

Often no group is identified as to the sponsorship of the survey.

Accepted Answer

A) True 
 B)False

Question 12

"If you were to vote today, for which mayoral candidate would you vote?" is an example of which of the following type of question?

Accepted Answer

A) loaded 
B) leaning 
C) leading 
D) bipolar 
A) loaded 
B) leaning 
C) leading 
D) bipolar

Question 13

When conducting research, one should explore

Accepted Answer

A) the past. 
B) the present. 
C) attempted solutions. 
D) all of the above. 
A) the past. 
B) the present. 
C) attempted solutions. 
D) all of the above.

Question 14

The identified population for your survey should include all persons who are able and qualified to respond to your questions.

Accepted Answer

A) True 
 B)False

Question 15

If you were the director of a student survey on the evaluation of instructors, what instructions would you give interviewers?

Accepted Answer

As the director of a student survey on t

Question 16

A recent study indicated that the common nonmonetary incentive, such as a ballpoint pen, does not increase response rates through reduction in interview refusal rates.

Accepted Answer

A) True 
 B)False

Question 17

Three popular question strategies are

Accepted Answer

A) interval, nominal, and ordinal. 
B) filter, repeat, and shuffle. 
C) bipolar, open-to-closed, mirror. 
D) dynamic, static, and meaningful. 
A) interval, nominal, and ordinal. 
B) filter, repeat, and shuffle. 
C) bipolar, open-to-closed, mirror. 
D) dynamic, static, and meaningful.

Question 18

In sampling, each potential respondent from a defined population must have an equal opportunity of being selected.

Accepted Answer

A) True 
 B)False

Question 19

If you are conducting a qualitative survey, you will likely present your findings in words, not numbers.

Accepted Answer

A) True 
 B)False

Question 20

If 50 was the answer tabulated on your survey and your margin of error was at 5%, you would be confident (if you had a random sample) that the correct answer would fall between what range?

Accepted Answer

A) 45-55 
B) 50-55 
C) 45-50 
D) none of the above 
A) 45-55 
B) 50-55 
C) 45-50 
D) none of the above

It is appropriate to maintain a pleasant "poker face" when administering a survey.

Internet surveys lose the critical nonverbal communication element.

Which of the following is NOT a finding in studies of telephone interviews?

Which question scale asks respondents to rate or rank options?

Three question scale techniques are

Which of the following describes the findings of research on using the telephone for surveys?

Nominal scales must have mutually exclusive answer options.

Which of the following is NOT a question to ask during analysis of data?

Which of the following should a survey designer avoid when planning scale questions?

Critical nonverbal communication is enhanced in Internet interviews.

Often no group is identified as to the sponsorship of the survey.

"If you were to vote today, for which mayoral candidate would you vote?" is an example of which of the following type of question?

When conducting research, one should explore

The identified population for your survey should include all persons who are able and qualified to respond to your questions.

If you were the director of a student survey on the evaluation of instructors, what instructions would you give interviewers?

A recent study indicated that the common nonmonetary incentive, such as a ballpoint pen, does not increase response rates through reduction in interview refusal rates.

Three popular question strategies are

In sampling, each potential respondent from a defined population must have an equal opportunity of being selected.

If you are conducting a qualitative survey, you will likely present your findings in words, not numbers.

If 50 was the answer tabulated on your survey and your margin of error was at 5%, you would be confident (if you had a random sample) that the correct answer would fall between what range?

An Introduction to Interviewing

An Interpersonal Communication Process

Questions and Their Uses

Structuring the Interview

The Informational Interview

The Recruiting Interview

The Employment Interview

The Performance Interview

The Persuasive Interview

The Counseling Interview

The Health Care Intervie

Filters

Exam 6: The Survey Interview

It is appropriate to maintain a pleasant "poker face" when administering a survey.

Internet surveys lose the critical nonverbal communication element.

Which of the following is NOT a finding in studies of telephone interviews?

Which question scale asks respondents to rate or rank options?

Three question scale techniques are

Which of the following describes the findings of research on using the telephone for surveys?

Nominal scales must have mutually exclusive answer options.

Which of the following is NOT a question to ask during analysis of data?

Which of the following should a survey designer avoid when planning scale questions?

Critical nonverbal communication is enhanced in Internet interviews.

Often no group is identified as to the sponsorship of the survey.

"If you were to vote today, for which mayoral candidate would you vote?" is an example of which of the following type of question?

When conducting research, one should explore

The identified population for your survey should include all persons who are able and qualified to respond to your questions.

If you were the director of a student survey on the evaluation of instructors, what instructions would you give interviewers?

A recent study indicated that the common nonmonetary incentive, such as a ballpoint pen, does not increase response rates through reduction in interview refusal rates.

Three popular question strategies are

In sampling, each potential respondent from a defined population must have an equal opportunity of being selected.

If you are conducting a qualitative survey, you will likely present your findings in words, not numbers.

If 50 was the answer tabulated on your survey and your margin of error was at 5%, you would be confident (if you had a random sample) that the correct answer would fall between what range?

An Introduction to Interviewing

An Interpersonal Communication Process

Questions and Their Uses

Structuring the Interview

The Informational Interview

The Recruiting Interview

The Employment Interview

The Performance Interview

The Persuasive Interview

The Counseling Interview

The Health Care Intervie

Filters