Exam 3: Internal Analysis: Distinctive Competencies, Competitive Advantage, and Profitability

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Using the value chain model,which of the following primary activities is performed last,as inputs are transformed into outputs?

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If a company's profitability is higher than the industry average,it has a competitive advantage.

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____ is a way to avoid failure.

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The concept of quality applies to

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Benchmarking is a practice in which a company's performance is compared against that of competitors and the historic performance of the company itself.

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When Rollie's car wash began to lose business to rivals,Rollie read publications for car wash owners to learn the best practices in the industry.Then she implemented the best practices.Rollie is using ____ to improve her car wash.

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The importance of reliability in building competitive advantage has increased dramatically over the past decade.

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A company's strategic commitments

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Together with an analysis of the company's external environment,internal analysis gives managers the information they need to choose the business model and strategies that will enable their company to attain a sustained competitive advantage.

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Identify and discuss the four building blocks of competitive advantage.

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Research and development activities are concerned with

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When a firm produces products that customers perceive as having higher utility than those of its rivals,this firm's source of competitive advantage is

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The more a resource is firm-specific and difficult to imitate,the more likely a company holding that resource is said to have a distinctive competency.

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Brad has developed a new,improved irrigation procedure for use in his apple orchard.Brad is creating a product innovation.

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Patents typically provide the greatest barrier to imitation.

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Give one example of a firm that has achieved a distinctive competency in efficiency and describe that competency.Then do the same for a firm with a distinctive competency in quality,innovation,and responsiveness to customers.

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At Adam's bicycle shop,the primary value chain activity of production occurs each time a customer's bicycle is repaired.

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Innovation refers to the act of

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The intellectual property of an organization is a(n)

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Which primary activity in the value chain is concerned with the design of products and production processes?

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