Exam 1: The Information Age in Which You Live

Porter's Five Forces Model helps business people understand the relative attractiveness of an industry and the industry's competitive pressures.

If you wanted to ensure that your business maintains a desirable return on your investment with technology, what should be one of your main concerns?

Stores such as Bulk Barn, Canada's largest bulk food retailer, are focusing on differentiation as a business strategy.

A(n) _____ is the chain or series of business processes, each of which add value to your organization's products or services for customers.

Information in an organization flows in four basic ways including up, down, inward, and outward.

_____ is high when buyers have many choices from which to buy, and low when their choices are few.

What coordinates and uses three organizational resources; information, people, and IT?

Which type of device allows you to enter information and commands into a computer?

According to Porter, when there are many alternative products or services to the ones your business provides, the _____ is high.

What is the difference between data and information?

An organization does not need technology to compete effectively in today's marketplace.

Which type of device allows you to send and receive information from another computer?

When does information exhibit quality?

A(n) _____ is a product or service feature that customers have come to expect from organizations in a particular industry and that must be offered by entering organizations to compete and survive.

Management information systems (MIS) focuses on which of the following?

Enterprise systems (ES) aim to ensure that information can be shared across all functional levels and management hierarchies.

In order to manage today's complex global business environments, organizations rely on _____.

Which of the following is gained from business intelligence (BI)?

What is a loss leader?

In a downward information flow, how is data passed?