Question 1

How can information technology (IT) affect your cost leadership strategy?

Accepted Answer

A)  IT can tighten supply chain systems 
B)  IT can capture and assimilate customer information 
C)  IT can help analyze and predict customer behavior 
D)  IT can help with all aspects of a business to reduce costs and analyze needed information 
A)  IT can tighten supply chain systems 
B)  IT can capture and assimilate customer information 
C)  IT can help analyze and predict customer behavior 
D)  IT can help with all aspects of a business to reduce costs and analyze needed information

Question 2

What is external information?

Accepted Answer

A)  Information about the environment 
B)  Outsourced information 
C)  Information purchased from a consultant 
D)  Data obtained from a competitor 
A)  Information about the environment 
B)  Outsourced information 
C)  Information purchased from a consultant 
D)  Data obtained from a competitor

Question 3

What is the difference between how you would purchase technology compared to the way businesses purchase technology?

Accepted Answer

A)  Your purchase is based upon money availability; businesses are based upon competitive advantage 
B)  Your purchase is based upon personal taste; businesses purchases are based on industry standards 
C)  Businesses usually buy essential technology; your purchases may be unnecessary 
D)  Businesses focus on strategy; you focus on enjoyment 
A)  Your purchase is based upon money availability; businesses are based upon competitive advantage 
B)  Your purchase is based upon personal taste; businesses purchases are based on industry standards 
C)  Businesses usually buy essential technology; your purchases may be unnecessary 
D)  Businesses focus on strategy; you focus on enjoyment

Question 4

Which of the following statements is true with regards to switching costs?

Accepted Answer

A)  Switching costs are the financial costs of switching to a new product or service 
B)  Switching costs are the financial and non-financial costs of switching to a new product or service 
C)  Switching costs are start-up costs incurred when replacing old technology 
D)  Switching costs are the financial costs incurred by the supplier to ensure that their current systems are operationally sound 
A)  Switching costs are the financial costs of switching to a new product or service 
B)  Switching costs are the financial and non-financial costs of switching to a new product or service 
C)  Switching costs are start-up costs incurred when replacing old technology 
D)  Switching costs are the financial costs incurred by the supplier to ensure that their current systems are operationally sound

Question 5

If you were to develop a new text messaging system for college students that had a panic button so that, for instance, a message changed when a teacher were close by, how would you be enhancing your competitive strategy?

Accepted Answer

A)  Through focus 
B)  Through overall cost leadership 
C)  Through loyalty enhancement 
D)  Through differentiation 
A)  Through focus 
B)  Through overall cost leadership 
C)  Through loyalty enhancement 
D)  Through differentiation

Question 6

Having access to information when you need it is an example of the _____ quality attribute of information.

Accepted Answer

A)  Timeliness 
B)  Form 
C)  Location 
D)  Relevance 
A)  Timeliness 
B)  Form 
C)  Location 
D)  Relevance

Question 7

If you offered your expert opinion about some expected outcome, what type of organizational information are you offering?

Accepted Answer

A)  External 
B)  Subjective 
C)  Objective 
D)  Judgment 
A)  External 
B)  Subjective 
C)  Objective 
D)  Judgment

Question 8

Which of the following terms is used to define the set of instructions that a computer executes to carry out a specific task for you?

Accepted Answer

A)  Software 
B)  Utilities 
C)  Set of instructions 
D)  Rules 
A)  Software 
B)  Utilities 
C)  Set of instructions 
D)  Rules

Question 9

_____ are the principles and standards that guide our behavior towards other people.

Accepted Answer

The answer of _____ are the principles and standards that...

Question 10

Applications software handles tasks specific to technology management and coordinates the interaction of all technology devices.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following systems would be considered an umbrella, comprising several major systems types in use within an organization?

Accepted Answer

A)  Transaction processing system 
B)  Management information system 
C)  Business intelligence system 
D)  Enterprise system 
A)  Transaction processing system 
B)  Management information system 
C)  Business intelligence system 
D)  Enterprise system

Question 12

The _____ flow of information consists of information that is communicated to customers, suppliers, distributors, and other partners for the purpose of doing business.

Accepted Answer

inward/out

Question 13

Which of the following statements best describes a technology-literate knowledge worker?

Accepted Answer

A)  A computer savvy worker 
B)  A content expert who is comfortable with a computer 
C)  A worker who knows how and when to apply technology 
D)  A worker who is knowledgeable about emerging technology 
A)  A computer savvy worker 
B)  A content expert who is comfortable with a computer 
C)  A worker who knows how and when to apply technology 
D)  A worker who is knowledgeable about emerging technology

Question 14

If your business were to analyze the ways it currently operates and determine ways to improve its operations, what type of analysis would it be conducting?

Accepted Answer

A)  Strategic analysis 
B)  Value chain analysis 
C)  Innovative analysis 
D)  Procedural analysis 
A)  Strategic analysis 
B)  Value chain analysis 
C)  Innovative analysis 
D)  Procedural analysis

Question 15

A complete picture of customer ages is an example of _____.

Accepted Answer

A)  Information 
B)  Database 
C)  Customer breakdown 
D)  Business intelligence 
A)  Information 
B)  Database 
C)  Customer breakdown 
D)  Business intelligence

Question 16

The sole focus of MIS is information technology.

Accepted Answer

A) True 
 B)False

Question 17

_____ are incredibly complex, general-purpose software packages with capabilities to support a wide variety of companies and industries.

Accepted Answer

The answer of _____ are incredibly complex, general-purpose software packages...

Question 18

Information is data that have a particular meaning within a specific context.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following terms is used to define the physical devices that make up a computer?

Accepted Answer

A)  Chassis 
B)  Systems 
C)  Hardware 
D)  Computer tools 
A)  Chassis 
B)  Systems 
C)  Hardware 
D)  Computer tools

Question 20

A business process is a standardized set of activities that accomplishes a specific task.

Accepted Answer

A) True 
 B)False

How can information technology (IT) affect your cost leadership strategy?

What is external information?

What is the difference between how you would purchase technology compared to the way businesses purchase technology?

Which of the following statements is true with regards to switching costs?

If you were to develop a new text messaging system for college students that had a panic button so that, for instance, a message changed when a teacher were close by, how would you be enhancing your competitive strategy?

Having access to information when you need it is an example of the _____ quality attribute of information.

If you offered your expert opinion about some expected outcome, what type of organizational information are you offering?

Which of the following terms is used to define the set of instructions that a computer executes to carry out a specific task for you?

_____ are the principles and standards that guide our behavior towards other people.

Applications software handles tasks specific to technology management and coordinates the interaction of all technology devices.

Which of the following systems would be considered an umbrella, comprising several major systems types in use within an organization?

The _____ flow of information consists of information that is communicated to customers, suppliers, distributors, and other partners for the purpose of doing business.

Which of the following statements best describes a technology-literate knowledge worker?

If your business were to analyze the ways it currently operates and determine ways to improve its operations, what type of analysis would it be conducting?

A complete picture of customer ages is an example of _____.

The sole focus of MIS is information technology.

_____ are incredibly complex, general-purpose software packages with capabilities to support a wide variety of companies and industries.

Information is data that have a particular meaning within a specific context.

Which of the following terms is used to define the physical devices that make up a computer?

A business process is a standardized set of activities that accomplishes a specific task.

Major Business Initiatives

Databases and Data Warehouses

Decision Support and Artificial Intelligence

Electronic Commerce

Systems Development

Enterprise Infrastructure, Metrics, and Business Continuity Planning

Protecting People and Information

Emerging Trends and Technologies

Filters

Exam 1: The Information Age in Which You Live

How can information technology (IT) affect your cost leadership strategy?

What is external information?

What is the difference between how you would purchase technology compared to the way businesses purchase technology?

Which of the following statements is true with regards to switching costs?

If you were to develop a new text messaging system for college students that had a panic button so that, for instance, a message changed when a teacher were close by, how would you be enhancing your competitive strategy?

Having access to information when you need it is an example of the _____ quality attribute of information.

If you offered your expert opinion about some expected outcome, what type of organizational information are you offering?

Which of the following terms is used to define the set of instructions that a computer executes to carry out a specific task for you?

_____ are the principles and standards that guide our behavior towards other people.

Applications software handles tasks specific to technology management and coordinates the interaction of all technology devices.

Which of the following systems would be considered an umbrella, comprising several major systems types in use within an organization?

The _____ flow of information consists of information that is communicated to customers, suppliers, distributors, and other partners for the purpose of doing business.

Which of the following statements best describes a technology-literate knowledge worker?

If your business were to analyze the ways it currently operates and determine ways to improve its operations, what type of analysis would it be conducting?

A complete picture of customer ages is an example of _____.

The sole focus of MIS is information technology.

_____ are incredibly complex, general-purpose software packages with capabilities to support a wide variety of companies and industries.

Information is data that have a particular meaning within a specific context.

Which of the following terms is used to define the physical devices that make up a computer?

A business process is a standardized set of activities that accomplishes a specific task.

Major Business Initiatives

Databases and Data Warehouses

Decision Support and Artificial Intelligence

Electronic Commerce

Systems Development

Enterprise Infrastructure, Metrics, and Business Continuity Planning

Protecting People and Information

Emerging Trends and Technologies

Filters