Question 1

One of the things to consider when determining the appropriate span of management is

Accepted Answer

A)  physical distances between subordinate and supervisor,and subordinate competence. 
B)  responsibilities of subordinate outside the organization. 
C)  organizational culture and ethical values. 
D)  the management style of the manager. 
E)  products that the company sells. 
A)  physical distances between subordinate and supervisor,and subordinate competence. 
B)  responsibilities of subordinate outside the organization. 
C)  organizational culture and ethical values. 
D)  the management style of the manager. 
E)  products that the company sells.

Question 2

What is the difference between line structure and line-and-staff structure?

Accepted Answer

Line structure is based on direct lines

Question 3

When managers assign work activities to groups and individuals and coordinate the diverse activities required to attain organizational objectives,they contribute to the development of organizational

Accepted Answer

A)  structure. 
B)  informality. 
C)  spontaneity. 
D)  growth. 
E)  accountability. 
A)  structure. 
B)  informality. 
C)  spontaneity. 
D)  growth. 
E)  accountability.

Question 4

In a line-and-staff structure,staff managers do not have direct authority over line managers.

Accepted Answer

A) True 
 B)False

Question 5

How can managers use the "grapevine" to their advantage?

Accepted Answer

Managers who recognize the existence of

Question 6

Upward communication conveys

Accepted Answer

A)  orders. 
B)  explanation of decisions. 
C)  requests for information. 
D)  progress reports and complaints. 
E)  information about procedures and methods. 
A)  orders. 
B)  explanation of decisions. 
C)  requests for information. 
D)  progress reports and complaints. 
E)  information about procedures and methods.

Question 7

Organizational structures are always explicitly defined.

Accepted Answer

A) True 
 B)False

Question 8

Departmentalization is the division of labor into small,specialized tasks and the assignment of single tasks to employees.

Accepted Answer

A) True 
 B)False

Question 9

What are some of the advantages of specialization? What are some of its disadvantages?

Accepted Answer

Specialization,or division of labor,allo

Question 10

Which of the following is not typically part of downward communication?

Accepted Answer

A)  Performance feedback 
B)  Assignment of tasks 
C)  Details on organizational strategy 
D)  Gossip 
E)  Directions 
A)  Performance feedback 
B)  Assignment of tasks 
C)  Details on organizational strategy 
D)  Gossip 
E)  Directions

Question 11

_____ departmentalization arranges jobs around the needs of various types of customers.

Accepted Answer

A)  Product 
B)  Functional 
C)  Geographical 
D)  Customer 
E)  Matrix 
A)  Product 
B)  Functional 
C)  Geographical 
D)  Customer 
E)  Matrix

Question 12

The increased use of electronic communication in the workplace has caused many organizations to implement all but which of the following?

Accepted Answer

A)  Formal policies on appropriate Internet use 
B)  Software programs to monitor employee Internet use 
C)  Most companies simply let employees do what they want on the Internet 
D)  Requiring employees to use corporate computers while at work 
E)  Consulting online resources on how to handle employee Internet usage 
A)  Formal policies on appropriate Internet use 
B)  Software programs to monitor employee Internet use 
C)  Most companies simply let employees do what they want on the Internet 
D)  Requiring employees to use corporate computers while at work 
E)  Consulting online resources on how to handle employee Internet usage

Question 13

What are the different means of organizational departmentalization? Be sure to give an illustrative example of each.

Accepted Answer

The four means of departmental

Question 14

Flat organizations have narrow spans of management.

Accepted Answer

A) True 
 B)False

Question 15

Quality assurance teams are groups of employees brought together to solve specific quality,productivity,or service problems.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following organizational forms is also called a project management structure?

Accepted Answer

A)  Bureaucratic structure 
B)  Line structure 
C)  Multidivisional structure 
D)  Matrix structure 
E)  Line-and-staff structure 
A)  Bureaucratic structure 
B)  Line structure 
C)  Multidivisional structure 
D)  Matrix structure 
E)  Line-and-staff structure

Question 17

All groups are teams,but not all teams are groups.

Accepted Answer

A) True 
 B)False

Question 18

Matrix structures are often complex and expensive,and can lead to confusion regarding who has the ultimate authority.

Accepted Answer

A) True 
 B)False

Question 19

A special type of project team formed to devise,design,and implement a new product is a

Accepted Answer

A)  product-development team. 
B)  committee. 
C)  task force. 
D)  coalition. 
E)  quality-assurance team. 
A)  product-development team. 
B)  committee. 
C)  task force. 
D)  coalition. 
E)  quality-assurance team.

Question 20

If the type of departmentalization used by an organization tends to emphasize departmental units rather than the organization as a whole and decision making is slow,then these would be weaknesses indicative of _______ departmentalization.

Accepted Answer

A)  territorial 
B)  functional 
C)  product 
D)  customer 
E)  process 
A)  territorial 
B)  functional 
C)  product 
D)  customer 
E)  process

One of the things to consider when determining the appropriate span of management is

What is the difference between line structure and line-and-staff structure?

When managers assign work activities to groups and individuals and coordinate the diverse activities required to attain organizational objectives,they contribute to the development of organizational

In a line-and-staff structure,staff managers do not have direct authority over line managers.

How can managers use the "grapevine" to their advantage?

Upward communication conveys

Organizational structures are always explicitly defined.

Departmentalization is the division of labor into small,specialized tasks and the assignment of single tasks to employees.

What are some of the advantages of specialization? What are some of its disadvantages?

Which of the following is not typically part of downward communication?

_____ departmentalization arranges jobs around the needs of various types of customers.

The increased use of electronic communication in the workplace has caused many organizations to implement all but which of the following?

What are the different means of organizational departmentalization? Be sure to give an illustrative example of each.

Flat organizations have narrow spans of management.

Quality assurance teams are groups of employees brought together to solve specific quality,productivity,or service problems.

Which of the following organizational forms is also called a project management structure?

All groups are teams,but not all teams are groups.

Matrix structures are often complex and expensive,and can lead to confusion regarding who has the ultimate authority.

A special type of project team formed to devise,design,and implement a new product is a

If the type of departmentalization used by an organization tends to emphasize departmental units rather than the organization as a whole and decision making is slow,then these would be weaknesses indicative of _______ departmentalization.

The Dynamics of Business and Economics

Business Ethics and Social Responsibility

Business in a Borderless World

Options for Organizing Business

Small Business, entrepreneurship, and Franchising

The Nature of Management

Managing Service and Manufacturing Operations

Motivating the Workforce

Managing Human Resources

Customer-Driven Marketing

Dimensions of Marketing Strategy

Digital Marketing and Social Networking

Accounting and Financial Statements

Money and the Financial System

Financial Management and Securities Markets

Filters

Exam 7: Organization, teamwork, and Communication

One of the things to consider when determining the appropriate span of management is

What is the difference between line structure and line-and-staff structure?

When managers assign work activities to groups and individuals and coordinate the diverse activities required to attain organizational objectives,they contribute to the development of organizational

In a line-and-staff structure,staff managers do not have direct authority over line managers.

How can managers use the "grapevine" to their advantage?

Upward communication conveys

Organizational structures are always explicitly defined.

Departmentalization is the division of labor into small,specialized tasks and the assignment of single tasks to employees.

What are some of the advantages of specialization? What are some of its disadvantages?

Which of the following is not typically part of downward communication?

_____ departmentalization arranges jobs around the needs of various types of customers.

The increased use of electronic communication in the workplace has caused many organizations to implement all but which of the following?

What are the different means of organizational departmentalization? Be sure to give an illustrative example of each.

Flat organizations have narrow spans of management.

Quality assurance teams are groups of employees brought together to solve specific quality,productivity,or service problems.

Which of the following organizational forms is also called a project management structure?

All groups are teams,but not all teams are groups.

Matrix structures are often complex and expensive,and can lead to confusion regarding who has the ultimate authority.

A special type of project team formed to devise,design,and implement a new product is a

If the type of departmentalization used by an organization tends to emphasize departmental units rather than the organization as a whole and decision making is slow,then these would be weaknesses indicative of _______ departmentalization.

The Dynamics of Business and Economics

Business Ethics and Social Responsibility

Business in a Borderless World

Options for Organizing Business

Small Business, entrepreneurship, and Franchising

The Nature of Management

Managing Service and Manufacturing Operations

Motivating the Workforce

Managing Human Resources

Customer-Driven Marketing

Dimensions of Marketing Strategy

Digital Marketing and Social Networking

Accounting and Financial Statements

Money and the Financial System

Financial Management and Securities Markets

Filters