Question 1

Organizational growth requires organizing different resources.

Accepted Answer

A) True 
 B)False

Question 2

Organizational culture is expressed informally through a firm's mission statement or code of ethics.

Accepted Answer

A) True 
 B)False

Question 3

Organizational cultures that lack positive values may result in

Accepted Answer

A)  excessive profits. 
B)  inefficient division of labor. 
C)  productive and motivated employees. 
D)  unproductive and indifferent employees. 
E)  happy customers. 
A)  excessive profits. 
B)  inefficient division of labor. 
C)  productive and motivated employees. 
D)  unproductive and indifferent employees. 
E)  happy customers.

Question 4

Dress codes,work habits,extracurricular activities,and stories are informal expressions of an organization's

Accepted Answer

A)  grapevine. 
B)  lack of organization. 
C)  informality. 
D)  culture. 
E)  formality. 
A)  grapevine. 
B)  lack of organization. 
C)  informality. 
D)  culture. 
E)  formality.

Question 5

What did Quest Star do,structurally,to help it become more competitive with Japanese firms?

Accepted Answer

A)  It increased the number of management layers 
B)  It flattened its layers of management 
C)  It reduced the emphasis on teams in the organization 
D)  It decided that its employees could not be trusted to make decisions 
E)  It increased managers' authority 
A)  It increased the number of management layers 
B)  It flattened its layers of management 
C)  It reduced the emphasis on teams in the organization 
D)  It decided that its employees could not be trusted to make decisions 
E)  It increased managers' authority

Question 6

When the decisions of a company are very risky and low-level managers lack decision-making skills,the company will tend to

Accepted Answer

A)  decentralize. 
B)  delegate. 
C)  centralize. 
D)  organize. 
E)  specialize. 
A)  decentralize. 
B)  delegate. 
C)  centralize. 
D)  organize. 
E)  specialize.

Question 7

Diagonal communication

Accepted Answer

A)  is the traditional flow of communication from higher to lower levels of the organization. 
B)  occurs when individuals from different units and departments within an organization communicate. 
C)  flows from lower organizational levels to higher ones. 
D)  occurs with communication between peers and colleagues. 
E)  is an informal method of communication in organizations that can improve decision making. 
A)  is the traditional flow of communication from higher to lower levels of the organization. 
B)  occurs when individuals from different units and departments within an organization communicate. 
C)  flows from lower organizational levels to higher ones. 
D)  occurs with communication between peers and colleagues. 
E)  is an informal method of communication in organizations that can improve decision making.

Question 8

Which of the following is an informal communication channel?

Accepted Answer

A)  Leaflets 
B)  Telecommunications 
C)  Job descriptions 
D)  Grievances 
E)  The grapevine 
A)  Leaflets 
B)  Telecommunications 
C)  Job descriptions 
D)  Grievances 
E)  The grapevine

Question 9

In decentralized organizations,lower-level managers have a good understanding of their external environment and need to react quickly to it.

Accepted Answer

A) True 
 B)False

Question 10

Multidivisional structures

Accepted Answer

A)  are temporary. 
B)  organize departments into larger divisions,often based on geography,product,and/or customer. 
C)  bring together specialists from a variety of areas to work on a single project. 
D)  make slower decisions. 
E)  are less innovative but make quicker decisions. 
A)  are temporary. 
B)  organize departments into larger divisions,often based on geography,product,and/or customer. 
C)  bring together specialists from a variety of areas to work on a single project. 
D)  make slower decisions. 
E)  are less innovative but make quicker decisions.

Question 11

A permanent,formal group that performs a specific task is a

Accepted Answer

A)  task force. 
B)  product-development team. 
C)  project team. 
D)  committee. 
E)  self-directed work team. 
A)  task force. 
B)  product-development team. 
C)  project team. 
D)  committee. 
E)  self-directed work team.

Question 12

What is a self-directed work team?

Accepted Answer

A self-directed work team is a group of

Question 13

Downward communication typically involves directions,the assignment of tasks and responsibilities,performance feedback,and certain details about the organization's strategies and goals.

Accepted Answer

A) True 
 B)False

Question 14

Regardless of how a business is organized,most of the essential work of business occurs in individual work groups and teams.

Accepted Answer

A) True 
 B)False

Question 15

A wide span of management is best when a manager and subordinates are not in close proximity.

Accepted Answer

A) True 
 B)False

Question 16

What is a span of management? What are the differences between organizations with wide versus narrow spans of management?

Accepted Answer

Span of management refers to the number

Question 17

Which of the following is not a basis for organizing using a multidivisional structure?

Accepted Answer

A)  Geography 
B)  Project 
C)  Product 
D)  Customer 
E)  Function 
A)  Geography 
B)  Project 
C)  Product 
D)  Customer 
E)  Function

Question 18

Project teams

Accepted Answer

A)  are permanent,formal groups. 
B)  are composed of individuals from one functional area. 
C)  never last for more than six months. 
D)  run their operation and have control of a specific work project. 
E)  solve specific quality problems. 
A)  are permanent,formal groups. 
B)  are composed of individuals from one functional area. 
C)  never last for more than six months. 
D)  run their operation and have control of a specific work project. 
E)  solve specific quality problems.

Question 19

Which of the following organizational forms allows managers to take responsibility for the areas in which they specialize?

Accepted Answer

A)  Line structure 
B)  Functional structure 
C)  Line-and-staff structure 
D)  Matrix structure 
E)  A committee 
A)  Line structure 
B)  Functional structure 
C)  Line-and-staff structure 
D)  Matrix structure 
E)  A committee

Question 20

Disadvantages of product departmentalization are that it duplicates functions and does not focus on the organization's overall objectives.

Accepted Answer

A) True 
 B)False

Organizational growth requires organizing different resources.

Organizational culture is expressed informally through a firm's mission statement or code of ethics.

Organizational cultures that lack positive values may result in

Dress codes,work habits,extracurricular activities,and stories are informal expressions of an organization's

What did Quest Star do,structurally,to help it become more competitive with Japanese firms?

When the decisions of a company are very risky and low-level managers lack decision-making skills,the company will tend to

Diagonal communication

Which of the following is an informal communication channel?

In decentralized organizations,lower-level managers have a good understanding of their external environment and need to react quickly to it.

Multidivisional structures

A permanent,formal group that performs a specific task is a

What is a self-directed work team?

Downward communication typically involves directions,the assignment of tasks and responsibilities,performance feedback,and certain details about the organization's strategies and goals.

Regardless of how a business is organized,most of the essential work of business occurs in individual work groups and teams.

A wide span of management is best when a manager and subordinates are not in close proximity.

What is a span of management? What are the differences between organizations with wide versus narrow spans of management?

Which of the following is not a basis for organizing using a multidivisional structure?

Project teams

Which of the following organizational forms allows managers to take responsibility for the areas in which they specialize?

Disadvantages of product departmentalization are that it duplicates functions and does not focus on the organization's overall objectives.

The Dynamics of Business and Economics

Business Ethics and Social Responsibility

Business in a Borderless World

Options for Organizing Business

Small Business, entrepreneurship, and Franchising

The Nature of Management

Managing Service and Manufacturing Operations

Motivating the Workforce

Managing Human Resources

Customer-Driven Marketing

Dimensions of Marketing Strategy

Digital Marketing and Social Networking

Accounting and Financial Statements

Money and the Financial System

Financial Management and Securities Markets

Filters

Exam 7: Organization, teamwork, and Communication

Organizational growth requires organizing different resources.

Organizational culture is expressed informally through a firm's mission statement or code of ethics.

Organizational cultures that lack positive values may result in

Dress codes,work habits,extracurricular activities,and stories are informal expressions of an organization's

What did Quest Star do,structurally,to help it become more competitive with Japanese firms?

When the decisions of a company are very risky and low-level managers lack decision-making skills,the company will tend to

Diagonal communication

Which of the following is an informal communication channel?

In decentralized organizations,lower-level managers have a good understanding of their external environment and need to react quickly to it.

Multidivisional structures

A permanent,formal group that performs a specific task is a

What is a self-directed work team?

Downward communication typically involves directions,the assignment of tasks and responsibilities,performance feedback,and certain details about the organization's strategies and goals.

Regardless of how a business is organized,most of the essential work of business occurs in individual work groups and teams.

A wide span of management is best when a manager and subordinates are not in close proximity.

What is a span of management? What are the differences between organizations with wide versus narrow spans of management?

Which of the following is not a basis for organizing using a multidivisional structure?

Project teams

Which of the following organizational forms allows managers to take responsibility for the areas in which they specialize?

Disadvantages of product departmentalization are that it duplicates functions and does not focus on the organization's overall objectives.

The Dynamics of Business and Economics

Business Ethics and Social Responsibility

Business in a Borderless World

Options for Organizing Business

Small Business, entrepreneurship, and Franchising

The Nature of Management

Managing Service and Manufacturing Operations

Motivating the Workforce

Managing Human Resources

Customer-Driven Marketing

Dimensions of Marketing Strategy

Digital Marketing and Social Networking

Accounting and Financial Statements

Money and the Financial System

Financial Management and Securities Markets

Filters