Exam 12: Managing Diversity

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Most organizations ____ shift from a monoculture perspective to one of pluralism.

(Multiple Choice)
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Hispanics, African Americans, and Asian Americans together represent $2.3 trillion in annual purchasing power.

(True/False)
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List the five categories or forms of sexual harassment.

(Essay)
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Age, race, and gender are included in the primary dimension of diversity.

(True/False)
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____________________ serve as invisible barriers to important lateral movement within the organization.

(Short Answer)
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____ is(are) categories of sexual harassment.

(Multiple Choice)
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According to the U.S. Census Bureau, 32 million people speak Spanish at home.

(True/False)
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Traditional dimension of diversity can be acquired or changed throughout one's lifetime.

(True/False)
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Workforce diversity refers to hiring people from different geographic regions of the country but of same nationality.

(True/False)
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Recruitment, training and development, performance appraisals, and promotion are all components of organizing culture with regards to management challenges for a culturally diverse workforce.

(True/False)
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What are the 5 steps in implementing a change to develop a truly diverse workplace?

(Essay)
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Groups that are based on social identity, such as gender or race, and organized by employees to focus on concerns of employees from that group are called ____________________.

(Short Answer)
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TickTock Clock Corporation is attempting to develop a truly diverse workplace. TickTock's president assigned the human resources department the task of determining the demographics of the local area labor market. This is an attempt to change existing ____ within the organization.

(Multiple Choice)
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Discrimination is the tendency to view people who are different as being deficient.

(True/False)
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The invisible barrier that separates women and minorities from top management positions is known as the ____________________.

(Short Answer)
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Diversity training is special training which can help people become aware of their own biases and stereotypes, and is used by many organizations.

(True/False)
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According to MANAGER'S SHOPTALK in chapter 12, which of the following is not a characteristic used to help foreign managers understand Americans?

(Multiple Choice)
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Which of these actions did the U.S. Supreme Court take?

(Multiple Choice)
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____ serves as invisible barriers to important lateral movement within the organization.

(Multiple Choice)
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The belief that ethics are not absolute but instead need to be evaluated relative to the situation refers to ethnorelativism.

(True/False)
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