Question 1

Which activities belong in the human resources department?

Accepted Answer

A) Records, measures, and reports monetary transactions. 
B) Tracks strategic financial issues, including money, banking, credit, investments, and assets. 
C) Supports the sales by planning, pricing, and promoting goods or services. 
D) Maintains policies, plans, and procedures for the effective management of employees. 
A) Records, measures, and reports monetary transactions. 
B) Tracks strategic financial issues, including money, banking, credit, investments, and assets. 
C) Supports the sales by planning, pricing, and promoting goods or services. 
D) Maintains policies, plans, and procedures for the effective management of employees.

Question 2

Which of the following is considered a service?

Accepted Answer

A) Teaching 
B) Waiting tables 
C) Cutting hair 
D) All of these 
A) Teaching 
B) Waiting tables 
C) Cutting hair 
D) All of these

Question 3

What type of structured data includes sensor data, point-of-sale data, and web log data?

Accepted Answer

A) Human-generated 
B) Machine-generated 
C) Machine-to-machine (M2M) 
D) Systems thinking 
A) Human-generated 
B) Machine-generated 
C) Machine-to-machine (M2M) 
D) Systems thinking

Question 4

The business decisions made by the operations management department include manufacturing data, distribution data, and production data.

Accepted Answer

A) True 
 B)False

Question 5

Which department records, measures, and reports monetary transactions?

Accepted Answer

A) Sales 
B) Operations management 
C) Accounting 
D) Finance 
A) Sales 
B) Operations management 
C) Accounting 
D) Finance

Question 6

If you were thinking about an oven as a system, which of the following represents the output?

Accepted Answer

A) The uncooked food. 
B) The cooked food. 
C) A light indicating that the oven has reached the preheated temperature. 
D) The oven running at 350 degrees for 20 minutes. 
A) The uncooked food. 
B) The cooked food. 
C) A light indicating that the oven has reached the preheated temperature. 
D) The oven running at 350 degrees for 20 minutes.

Question 7

Which data types are typically found in the operations management department?

Accepted Answer

A) Manufacturing data, distribution data, and production data. 
B) Sales data, customer data, commission data, and customer support data. 
C) Employee data, promotion data, vacation data. 
D) Investment data, monetary data, reporting data. 
A) Manufacturing data, distribution data, and production data. 
B) Sales data, customer data, commission data, and customer support data. 
C) Employee data, promotion data, vacation data. 
D) Investment data, monetary data, reporting data.

Question 8

The accounting and finance departments primarily use monetary data.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following provides an accurate definition of systems thinking?

Accepted Answer

A) A way of monitoring the entire system by viewing multiple inputs being processed or transformed to produce outputs while continuously gathering feedback on each part. 
B) A way of monitoring individual components including an input, the process, and an output, while continuously gathering feedback on the entire system. 
C) A way of monitoring the entire system by viewing multiple inputs being processed or transformed to produce outputs while continuously gathering feedback on the entire system. 
D) A way of monitoring singular parts of a system by viewing a single input that is processed or transformed to produce an entire system that is continuously monitored to gather feedback on each individual part. 
A) A way of monitoring the entire system by viewing multiple inputs being processed or transformed to produce outputs while continuously gathering feedback on each part. 
B) A way of monitoring individual components including an input, the process, and an output, while continuously gathering feedback on the entire system. 
C) A way of monitoring the entire system by viewing multiple inputs being processed or transformed to produce outputs while continuously gathering feedback on the entire system. 
D) A way of monitoring singular parts of a system by viewing a single input that is processed or transformed to produce an entire system that is continuously monitored to gather feedback on each individual part.

Question 10

Order date, amount sold, and customer number are all forms of data.

Accepted Answer

A) True 
 B)False

Question 11

A static report can include updating daily stock market prices or the calculation of available inventory.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is considered a service?

Accepted Answer

A) Cars 
B) Groceries 
C) Cutting hair 
D) All of these 
A) Cars 
B) Groceries 
C) Cutting hair 
D) All of these

Question 13

Which of the following represents the types of data commonly found in the sales department?

Accepted Answer

A) Customer data 
B) Sales Report data 
C) Commission data 
D) All of these 
A) Customer data 
B) Sales Report data 
C) Commission data 
D) All of these

Question 14

Structured data extracts information from data and uses it to predict future trends and identify behavioral patterns.

Accepted Answer

A) True 
 B)False

Question 15

Structured data is data that has a defined length, type, and format and includes numbers, dates, or strings such as Customer Address.

Accepted Answer

A) True 
 B)False

Question 16

Companies today are successful when they combine the power of the information age with traditional business methods.

Accepted Answer

A) True 
 B)False

Question 17

Shelby Black runs a very successful hair salon in downtown Los Angeles.One of Shelby's tasks is to input positive and negative customer reviews into her computer system.What type of information is Shelby gathering?

Accepted Answer

A) Feedback 
B) Processing 
C) Output management 
D) Sales processing 
A) Feedback 
B) Processing 
C) Output management 
D) Sales processing

Question 18

A grilled cheese sandwich is considered the final output of a making-a-sandwich process.

Accepted Answer

A) True 
 B)False

Question 19

What refers to devices that connect directly to other devices?

Accepted Answer

A) Internet of things 
B) Predictive analytics 
C) Machine to machine 
D) Flat world 
A) Internet of things 
B) Predictive analytics 
C) Machine to machine 
D) Flat world

Question 20

Which of the following provides an example of data?

Accepted Answer

A) Who are my best customers? 
B) What is my best-selling product? 
C) What is my worst-selling product? 
D) Who is customer number 12345XX? 
A) Who are my best customers? 
B) What is my best-selling product? 
C) What is my worst-selling product? 
D) Who is customer number 12345XX?

Exam 1: Business Driven Technology

Which activities belong in the human resources department?

Which of the following is considered a service?

What type of structured data includes sensor data, point-of-sale data, and web log data?

The business decisions made by the operations management department include manufacturing data, distribution data, and production data.

Which department records, measures, and reports monetary transactions?

If you were thinking about an oven as a system, which of the following represents the output?

Which data types are typically found in the operations management department?

The accounting and finance departments primarily use monetary data.

Which of the following provides an accurate definition of systems thinking?

Order date, amount sold, and customer number are all forms of data.

A static report can include updating daily stock market prices or the calculation of available inventory.

Which of the following is considered a service?

Which of the following represents the types of data commonly found in the sales department?

Structured data extracts information from data and uses it to predict future trends and identify behavioral patterns.

Structured data is data that has a defined length, type, and format and includes numbers, dates, or strings such as Customer Address.

Companies today are successful when they combine the power of the information age with traditional business methods.

Shelby Black runs a very successful hair salon in downtown Los Angeles.One of Shelby's tasks is to input positive and negative customer reviews into her computer system.What type of information is Shelby gathering?

A grilled cheese sandwich is considered the final output of a making-a-sandwich process.

What refers to devices that connect directly to other devices?

Which of the following provides an example of data?

Identifying Competitive Advantages

Strategic Initiatives for Implementing Competitive Advantages

Measuring the Success of Strategic Initiatives

Organizational Structures That Support Strategic Initiatives

Valuing and Storing Organizational Information Databases

Accessing Organizational Information Data Warehouses

Understanding Big Data and Its Impact on Business

Enabling the Organization Decision Making

Extending the Organization Supply Chain Management

Building a Customer-Centric Organization Customer Relationship Management

Integrating the Organization From End to End Enterprise Resource Planning

Creating Innovative Organizations

E-business

Creating Collaborative Partnerships

Integrating Wireless Technology in Business

Developing Software to Streamline Operations

Methodologies for Supporting Agile Organizations

Managing Organizational Projects

B: Extension: A Business Basics

B: Extension: A Business Process

B: Extension: A Hardware and Software Basics

B: Extension: A Mis Infrastructures

B: Extension: A Networks and Telecommunications

B: Extension: A Information Security

B: Extension: A Ethics

B: Extension: A Operations Management

B: Extension: A Sustainable Mis Infrastructures

B: Extension: A Business Intelligence

B: Extension: A Global Information Systems

B: Extension: A Global Trends

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