Question 1

What is a data flow diagram (DFD)?

Accepted Answer

A) Illustration of the movement of information between external entities and the processes and data stores within the system. 
B) Software suites that automate systems analysis, design, and development. 
C) A formal, approved document that manages and controls the entire project. 
D) Graphic representation of the processes that capture, manipulate, store, and distribute information between a system and its environment. 
A) Illustration of the movement of information between external entities and the processes and data stores within the system. 
B) Software suites that automate systems analysis, design, and development. 
C) A formal, approved document that manages and controls the entire project. 
D) Graphic representation of the processes that capture, manipulate, store, and distribute information between a system and its environment.

Question 2

Brainstorming is a technique for generating ideas by encouraging participants to offer as many ideas as possible in a short period without any analysis until all the ideas have been exhausted.

Accepted Answer

A) True 
 B)False

Question 3

In which phase does the firm analyze its end-user business requirements and refine project goals into defined functions and operations of the intended system?

Accepted Answer

A) Analysis phase 
B) Design phase 
C) Development phase 
D) Testing phase 
A) Analysis phase 
B) Design phase 
C) Development phase 
D) Testing phase

Question 4

The systems development life cycle (SDLC) is the overall process for developing information systems, from planning and analysis through implementation and maintenance.

Accepted Answer

A) True 
 B)False

Question 5

Pilot implementation installs the new system in phases (for example by department) until it is verified that it works correctly.

Accepted Answer

A) True 
 B)False

Question 6

What verifies that the units or pieces of code function correctly when integrated together?

Accepted Answer

A) Alpha testing 
B) Development testing 
C) Integration testing 
D) System testing 
A) Alpha testing 
B) Development testing 
C) Integration testing 
D) System testing

Question 7

Corrective maintenance makes system changes to reduce the chance of future system failure.

Accepted Answer

A) True 
 B)False

Question 8

User acceptance testing (UAT) determines whether the system satisfies the user and business requirements.

Accepted Answer

A) True 
 B)False

Question 9

What is the design phase in the SDLC?

Accepted Answer

A) Involves establishing a high-level plan of the intended project and determining project goals. 
B) Involves analyzing end-user business requirements and refining project goals into defined functions and operations of the intended system. 
C) Involves describing the desired features and operations of the system. 
D) Involves placing the system into production so users can begin to perform actual business operations with the system. 
A) Involves establishing a high-level plan of the intended project and determining project goals. 
B) Involves analyzing end-user business requirements and refining project goals into defined functions and operations of the intended system. 
C) Involves describing the desired features and operations of the system. 
D) Involves placing the system into production so users can begin to perform actual business operations with the system.

Question 10

What are software suites that automate systems analysis, design, and development?

Accepted Answer

A) Data flow diagram 
B) Computer-aided software engineering (CAS
E)  tools 
C) Systems development life cycle 
D) Process modeling 
A) Data flow diagram 
B) Computer-aided software engineering (CAS
E)  tools 
C) Systems development life cycle 
D) Process modeling

Question 11

Pilot implementation is a small group of people using the new system until it is verified that it works correctly, then the remaining users migrate.

Accepted Answer

A) True 
 B)False

Question 12

Exception reports organize and categorize data for managerial perusal.

Accepted Answer

A) True 
 B)False

Question 13

Integration testing verifies that the units or pieces of code function correctly when integrated together.

Accepted Answer

A) True 
 B)False

Question 14

What is the process of transferring information from a legacy system to a new system?

Accepted Answer

A) COBIT 
B) Conversion 
C) Business requirements 
D) Sign-off 
A) COBIT 
B) Conversion 
C) Business requirements 
D) Sign-off

Question 15

What is a set of best practices that helps an organization to maximize the benefits of an information system, while at the same time establishing appropriate controls to ensure minimum errors?

Accepted Answer

A) COBIT 
B) CASE 
C) IEEE 
D) All of the above 
A) COBIT 
B) CASE 
C) IEEE 
D) All of the above

Question 16

What involves graphically representing the processes that capture, manipulate, store, and distribute information between a system and its environment?

Accepted Answer

A) Data flow diagram 
B) Computer-aided software engineering (CAS
E)  tools 
C) Systems development life cycle 
D) Process modeling 
A) Data flow diagram 
B) Computer-aided software engineering (CAS
E)  tools 
C) Systems development life cycle 
D) Process modeling

Question 17

Which reports provide an internal report that highlights situations occurring outside of the normal operating range for a condition or standard?

Accepted Answer

A) Internal reports 
B) Detailed internal reports 
C) Summary internal reports 
D) Exception reports 
A) Internal reports 
B) Detailed internal reports 
C) Summary internal reports 
D) Exception reports

Question 18

Bugs are defects in the code of an information system.

Accepted Answer

A) True 
 B)False

Question 19

Post-implementation reports are formal reports or audits of a project after it is up-and-running.

Accepted Answer

A) True 
 B)False

Question 20

What is a group of people who respond to users' questions?

Accepted Answer

A) Online training 
B) Workshop training 
C) Help desk 
D) Corrective maintenance 
A) Online training 
B) Workshop training 
C) Help desk 
D) Corrective maintenance

Exam 17: Developing Software to Streamline Operations

What is a data flow diagram (DFD)?

Brainstorming is a technique for generating ideas by encouraging participants to offer as many ideas as possible in a short period without any analysis until all the ideas have been exhausted.

In which phase does the firm analyze its end-user business requirements and refine project goals into defined functions and operations of the intended system?

The systems development life cycle (SDLC) is the overall process for developing information systems, from planning and analysis through implementation and maintenance.

Pilot implementation installs the new system in phases (for example by department) until it is verified that it works correctly.

What verifies that the units or pieces of code function correctly when integrated together?

Corrective maintenance makes system changes to reduce the chance of future system failure.

User acceptance testing (UAT) determines whether the system satisfies the user and business requirements.

What is the design phase in the SDLC?

What are software suites that automate systems analysis, design, and development?

Pilot implementation is a small group of people using the new system until it is verified that it works correctly, then the remaining users migrate.

Exception reports organize and categorize data for managerial perusal.

Integration testing verifies that the units or pieces of code function correctly when integrated together.

What is the process of transferring information from a legacy system to a new system?

What is a set of best practices that helps an organization to maximize the benefits of an information system, while at the same time establishing appropriate controls to ensure minimum errors?

What involves graphically representing the processes that capture, manipulate, store, and distribute information between a system and its environment?

Which reports provide an internal report that highlights situations occurring outside of the normal operating range for a condition or standard?

Bugs are defects in the code of an information system.

Post-implementation reports are formal reports or audits of a project after it is up-and-running.

What is a group of people who respond to users' questions?

Business Driven Technology

Identifying Competitive Advantages

Strategic Initiatives for Implementing Competitive Advantages

Measuring the Success of Strategic Initiatives

Organizational Structures That Support Strategic Initiatives

Valuing and Storing Organizational Information Databases

Accessing Organizational Information Data Warehouses

Understanding Big Data and Its Impact on Business

Enabling the Organization Decision Making

Extending the Organization Supply Chain Management

Building a Customer-Centric Organization Customer Relationship Management

Integrating the Organization From End to End Enterprise Resource Planning

Creating Innovative Organizations

E-business

Creating Collaborative Partnerships

Integrating Wireless Technology in Business

Methodologies for Supporting Agile Organizations

Managing Organizational Projects

B: Extension: A Business Basics

B: Extension: A Business Process

B: Extension: A Hardware and Software Basics

B: Extension: A Mis Infrastructures

B: Extension: A Networks and Telecommunications

B: Extension: A Information Security

B: Extension: A Ethics

B: Extension: A Operations Management

B: Extension: A Sustainable Mis Infrastructures

B: Extension: A Business Intelligence

B: Extension: A Global Information Systems

B: Extension: A Global Trends

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