Question 1

Which approach enhances the possibility of attaining a good fit between the business processes and the software?

Accepted Answer

A)  best fit approach 
B)  business processes reengineering 
C)  best-of-breed approach 
D)  business customization approach 
E)  none of the above 
A)  best fit approach 
B)  business processes reengineering 
C)  best-of-breed approach 
D)  business customization approach 
E)  none of the above

Question 2

BPR stands for which of the following?

Accepted Answer

A)  Business Process Reporting 
B)  Business Procedure Reengineering 
C)  Business Process Reengineering 
D)  Business Process Relational 
E)  none of the above 
A)  Business Process Reporting 
B)  Business Procedure Reengineering 
C)  Business Process Reengineering 
D)  Business Process Relational 
E)  none of the above

Question 3

Which of the following statements is true of BPR?

Accepted Answer

A)  BPR means that the business processes being carried out by the organization must be substantially changed. 
B)  The BPR element of an ERP implementation is one of the least challenging aspects of the project. 
C)  BPR is the only characteristic of ERP systems. 
D)  Every organization goes through BPR at some point in time. 
E)  all of the above 
A)  BPR means that the business processes being carried out by the organization must be substantially changed. 
B)  The BPR element of an ERP implementation is one of the least challenging aspects of the project. 
C)  BPR is the only characteristic of ERP systems. 
D)  Every organization goes through BPR at some point in time. 
E)  all of the above

Question 4

Explain what is meant by the "drill-down" capability of many financial accounting modules in an ERP system.

Accepted Answer

The overall financial results can be pre

Question 5

The failed ERP implementation at Hershey Foods Corp. in 1999 demonstrated a project manager needs to:

Accepted Answer

A)  find a solid project team in the IS department. 
B)  document internal business processes so they can be replicated. 
C)  develop detailed training policies and procedures. 
D)  capture all legacy system data in one new database. 
E)  choose the best system for the production department. 
A)  find a solid project team in the IS department. 
B)  document internal business processes so they can be replicated. 
C)  develop detailed training policies and procedures. 
D)  capture all legacy system data in one new database. 
E)  choose the best system for the production department.

Question 6

Failed ERP implementations are often the result of:

Accepted Answer

A)  technological complications. 
B)  hardware failure. 
C)  change management issues. 
D)  lack of commitment. 
E)  over analyzing the situation. 
A)  technological complications. 
B)  hardware failure. 
C)  change management issues. 
D)  lack of commitment. 
E)  over analyzing the situation.

Question 7

In an ERP system, which module keeps track of inventory?

Accepted Answer

A)  financial accounting module 
B)  sales and distribution module 
C)  materials management module 
D)  human resources module 
E)  customer relationship module 
A)  financial accounting module 
B)  sales and distribution module 
C)  materials management module 
D)  human resources module 
E)  customer relationship module

Question 8

Which of the following are the basic elements of any information system?

Accepted Answer

A)  internet, intranet, extranet 
B)  data, output, processing (applications) 
C)  hardware and software 
D)  technology and people 
E)  all of the above 
A)  internet, intranet, extranet 
B)  data, output, processing (applications) 
C)  hardware and software 
D)  technology and people 
E)  all of the above

Question 9

What does EAI (the process of planning, implementing, and managing the ability of applications in an enterprise to share information efficiently, often involving legacy systems and ERP systems) stand for?

Accepted Answer

A)  Ebusiness Application Interfaces 
B)  Enterprise Applications and Intelligence 
C)  Enterprise Application Integration 
D)  Ebusiness Applied Intranets 
E)  Extensible Application Integration 
A)  Ebusiness Application Interfaces 
B)  Enterprise Applications and Intelligence 
C)  Enterprise Application Integration 
D)  Ebusiness Applied Intranets 
E)  Extensible Application Integration

Question 10

There are different ways of effectively creating enterprise-wide systems other than by purchasing a single large software package.

Accepted Answer

A) True 
 B)False

Question 11

The program code for packaged software is not normally changed.

Accepted Answer

A) True 
 B)False

Question 12

Identify four ways that collaborative systems are being managed.

Accepted Answer

By outsourcing, by placing the systems m

Question 13

A process of high volume entry, processing, and output of test data designed to determine whether the system has the capacity to handle the volumes that will be required of it is called:

Accepted Answer

A)  system ignition. 
B)  system basic check. 
C)  stress testing. 
D)  stress customizing. 
E)  going live. 
A)  system ignition. 
B)  system basic check. 
C)  stress testing. 
D)  stress customizing. 
E)  going live.

Question 14

The largest vendors of ERP systems are:

Accepted Answer

A)  Microsoft and Apple 
B)  IBM and Cisco Systems 
C)  Manugistics and Oracle 
D)  Oracle and SAP 
E)  HP and SAP 
A)  Microsoft and Apple 
B)  IBM and Cisco Systems 
C)  Manugistics and Oracle 
D)  Oracle and SAP 
E)  HP and SAP

Question 15

The management of inter-enterprise systems:

Accepted Answer

A)  can be carried out easily by one company's IT department 
B)  is critical to reducing the costs of EDI and email. 
C)  requires input from both enterprises. 
D)  can easily be integrated with new technologies. 
E)  requires little security work due to firewalls. 
A)  can be carried out easily by one company's IT department 
B)  is critical to reducing the costs of EDI and email. 
C)  requires input from both enterprises. 
D)  can easily be integrated with new technologies. 
E)  requires little security work due to firewalls.

Question 16

Explain how a centralized data structure differs from a traditional data structure.

Accepted Answer

In a traditional data structure, each fu

Question 17

Why do specific processes have to be changed when a collaborative system is adopted?

Accepted Answer

Since some processes

Question 18

Which of the following statements best describes enterprise-wide systems?

Accepted Answer

A)  They are based on the concept that the personnel should have confidence that the information they have is accurate. 
B)  They are information systems that are quite easy to implement. 
C)  They are replacements for mainframe systems. 
D)  They are information systems that are deployed throughout an enterprise. 
E)  all of the above 
A)  They are based on the concept that the personnel should have confidence that the information they have is accurate. 
B)  They are information systems that are quite easy to implement. 
C)  They are replacements for mainframe systems. 
D)  They are information systems that are deployed throughout an enterprise. 
E)  all of the above

Question 19

Most ERP systems are configured as two-tier client-server systems.

Accepted Answer

A) True 
 B)False

Question 20

Provide examples of collaborative systems on four aspects: with customers, suppliers, personnel, and competitors.

Accepted Answer

a. Collaboration with customers: The Lev

Which approach enhances the possibility of attaining a good fit between the business processes and the software?

BPR stands for which of the following?

Which of the following statements is true of BPR?

Explain what is meant by the "drill-down" capability of many financial accounting modules in an ERP system.

The failed ERP implementation at Hershey Foods Corp. in 1999 demonstrated a project manager needs to:

Failed ERP implementations are often the result of:

In an ERP system, which module keeps track of inventory?

Which of the following are the basic elements of any information system?

What does EAI (the process of planning, implementing, and managing the ability of applications in an enterprise to share information efficiently, often involving legacy systems and ERP systems) stand for?

There are different ways of effectively creating enterprise-wide systems other than by purchasing a single large software package.

The program code for packaged software is not normally changed.

Identify four ways that collaborative systems are being managed.

A process of high volume entry, processing, and output of test data designed to determine whether the system has the capacity to handle the volumes that will be required of it is called:

The largest vendors of ERP systems are:

The management of inter-enterprise systems:

Explain how a centralized data structure differs from a traditional data structure.

Why do specific processes have to be changed when a collaborative system is adopted?

Which of the following statements best describes enterprise-wide systems?

Most ERP systems are configured as two-tier client-server systems.

Provide examples of collaborative systems on four aspects: with customers, suppliers, personnel, and competitors.

Introduction to Ebusiness

Internet Business Models and Strategies

Evolution and Applications of the Internet

Security and Controls

Billing and Payment Systems

Supply-Chain Management

Eprocurement, Trading Exchanges, and Auctions

Customer Relationship Management

Business Intelligence

E-marketing and Advertising

Metrics for Performance Measurement in E-commerce

Privacy, Legal, and Taxation Issues in Ecommerce

Ecommerce and Small Business

Filters

Exam 4: Enterprise-Wide and Inter-Enterprise Systems

Which approach enhances the possibility of attaining a good fit between the business processes and the software?

BPR stands for which of the following?

Which of the following statements is true of BPR?

Explain what is meant by the "drill-down" capability of many financial accounting modules in an ERP system.

The failed ERP implementation at Hershey Foods Corp. in 1999 demonstrated a project manager needs to:

Failed ERP implementations are often the result of:

In an ERP system, which module keeps track of inventory?

Which of the following are the basic elements of any information system?

What does EAI (the process of planning, implementing, and managing the ability of applications in an enterprise to share information efficiently, often involving legacy systems and ERP systems) stand for?

There are different ways of effectively creating enterprise-wide systems other than by purchasing a single large software package.

The program code for packaged software is not normally changed.

Identify four ways that collaborative systems are being managed.

A process of high volume entry, processing, and output of test data designed to determine whether the system has the capacity to handle the volumes that will be required of it is called:

The largest vendors of ERP systems are:

The management of inter-enterprise systems:

Explain how a centralized data structure differs from a traditional data structure.

Why do specific processes have to be changed when a collaborative system is adopted?

Which of the following statements best describes enterprise-wide systems?

Most ERP systems are configured as two-tier client-server systems.

Provide examples of collaborative systems on four aspects: with customers, suppliers, personnel, and competitors.

Introduction to Ebusiness

Internet Business Models and Strategies

Evolution and Applications of the Internet

Security and Controls

Billing and Payment Systems

Supply-Chain Management

Eprocurement, Trading Exchanges, and Auctions

Customer Relationship Management

Business Intelligence

E-marketing and Advertising

Metrics for Performance Measurement in E-commerce

Privacy, Legal, and Taxation Issues in Ecommerce

Ecommerce and Small Business

Filters