Question 1

_________ is an arrangement by which one organization provides a service or services for another organization that chooses not to perform them in-house.

Accepted Answer

Outsourcing

Question 2

Which of the following is the primary reason why companies outsource?

Accepted Answer

A)  Tap outside sources of expertise. 
B)  Concentrate resources on core business. 
C)  Reduce headcount and related expenses. 
D)  Better manage the costs of internal processes. 
A)  Tap outside sources of expertise. 
B)  Concentrate resources on core business. 
C)  Reduce headcount and related expenses. 
D)  Better manage the costs of internal processes. A

Question 3

Outsourcing is a common approach using the professional expertise within an organization to develop and maintain the organization's information technology systems.

Accepted Answer

A) True 
 B)False  False

Question 4

___________ outsourcing refers to contracting an outsourcing arrangement with a company in a nearby country.

Accepted Answer

The answer of ___________ outsourcing refers to contracting an outsourcing...

Question 5

Describe why outsourcing is a critical business decision.

Accepted Answer

Outsourcing can give the right

Question 6

What is it called when a company uses organizations from developing countries to write code and develop systems?

Accepted Answer

A)  Insourcing 
B)  Outsourcing 
C)  Business process outsourcing 
D)  Offshore outsourcing 
A)  Insourcing 
B)  Outsourcing 
C)  Business process outsourcing 
D)  Offshore outsourcing

Question 7

Offshore outsourcing is using organizations from developing countries to write code and develop systems.

Accepted Answer

A) True 
 B)False

Question 8

What is the outsourcing option that includes the closest location and direct customer control?

Accepted Answer

A)  Onshore outsourcing 
B)  Nearshore outsourcing 
C)  Offshore outsourcing 
D)  None of these 
A)  Onshore outsourcing 
B)  Nearshore outsourcing 
C)  Offshore outsourcing 
D)  None of these

Question 9

Which of the following is the most common function outsourced?

Accepted Answer

A)  IT 
B)  HR 
C)  Finance 
D)  Marketing/sales 
A)  IT 
B)  HR 
C)  Finance 
D)  Marketing/sales

Question 10

Which of the following is the least common function outsourced?

Accepted Answer

A)  IT 
B)  HR 
C)  Finance 
D)  Marketing/sales 
A)  IT 
B)  HR 
C)  Finance 
D)  Marketing/sales

Question 11

What is an arrangement by which one organization provides a service or services for another organization that chooses not to perform them in-house?

Accepted Answer

A)  Insourcing 
B)  Outsourcing 
C)  Business process outsourcing 
D)  Offshore outsourcing 
A)  Insourcing 
B)  Outsourcing 
C)  Business process outsourcing 
D)  Offshore outsourcing

Question 12

Identify the three primary outsourcing options.

Accepted Answer

Onshore outsourcing is engaging another

Question 13

Human resources is the most commonly outsourced function.

Accepted Answer

A) True 
 B)False

Question 14

Contract length,competitive edge,____________,and scope definition are the four primary challenges for outsourcing.

Accepted Answer

The answer of Contract length,competitive edge,____________,and scope definition are the...

Question 15

Describe the challenges of outsourcing.

Accepted Answer

Competitive edge-effective and innovativ

Question 16

All of the following are challenges of outsourcing except:

Accepted Answer

A)  Contract length. 
B)  Competitive edge. 
C)  Confidentiality. 
D)  Reduced frustration and expense related to hiring and retaining employees in an exceptionally tight job market. 
A)  Contract length. 
B)  Competitive edge. 
C)  Confidentiality. 
D)  Reduced frustration and expense related to hiring and retaining employees in an exceptionally tight job market.

Question 17

Which of the following is the most uncommon reason why companies outsource?

Accepted Answer

A)  Tap outside sources of expertise. 
B)  Concentrate resources on core business. 
C)  Reduce headcount and related expenses. 
D)  Better manage the costs of internal processes. 
A)  Tap outside sources of expertise. 
B)  Concentrate resources on core business. 
C)  Reduce headcount and related expenses. 
D)  Better manage the costs of internal processes.

Question 18

What is a common approach using the professional expertise within an organization to develop and maintain the organization's information technology systems?

Accepted Answer

A)  Insourcing 
B)  Outsourcing 
C)  Business process outsourcing 
D)  Offshore outsourcing 
A)  Insourcing 
B)  Outsourcing 
C)  Business process outsourcing 
D)  Offshore outsourcing

Question 19

Which of the following is a benefit an organization can receive from outsourcing?

Accepted Answer

A)  Financial savings 
B)  Increased technical abilities 
C)  Market agility 
D)  All of these 
A)  Financial savings 
B)  Increased technical abilities 
C)  Market agility 
D)  All of these

Question 20

Which of the following is an outsourcing challenge caused by contract length?

Accepted Answer

A)  Difficulties in getting out of a contract 
B)  Problems in foreseeing future issues 
C)  Problems in reforming an internal IT department 
D)  All of these 
A)  Difficulties in getting out of a contract 
B)  Problems in foreseeing future issues 
C)  Problems in reforming an internal IT department 
D)  All of these

_________ is an arrangement by which one organization provides a service or services for another organization that chooses not to perform them in-house.

Which of the following is the primary reason why companies outsource?

Outsourcing is a common approach using the professional expertise within an organization to develop and maintain the organization's information technology systems.

___________ outsourcing refers to contracting an outsourcing arrangement with a company in a nearby country.

Describe why outsourcing is a critical business decision.

What is it called when a company uses organizations from developing countries to write code and develop systems?

Offshore outsourcing is using organizations from developing countries to write code and develop systems.

What is the outsourcing option that includes the closest location and direct customer control?

Which of the following is the most common function outsourced?

Which of the following is the least common function outsourced?

What is an arrangement by which one organization provides a service or services for another organization that chooses not to perform them in-house?

Identify the three primary outsourcing options.

Human resources is the most commonly outsourced function.

Contract length,competitive edge,____________,and scope definition are the four primary challenges for outsourcing.

Describe the challenges of outsourcing.

All of the following are challenges of outsourcing except:

Which of the following is the most uncommon reason why companies outsource?

What is a common approach using the professional expertise within an organization to develop and maintain the organization's information technology systems?

Which of the following is a benefit an organization can receive from outsourcing?

Which of the following is an outsourcing challenge caused by contract length?

Business Driven Technology

Identifying Competitive Advantages

Strategic Initiatives for Implementing Competitive Advantages

Measuring the Success of Strategic Initiatives

Organizational Structures That Support Strategic Initiatives

Valuing Organizational Information

Storing Organizational Information Databases

Accessing Organizational Information Data Warehouse

Enabling the Organization Decision Making

Extending the Organization Supply Chain Management

Building a Customer-Centric Organization Customer Relationship Management

Integrating the Organization From End-To-End Enterprise Resource Planning

Creating Innovative Organizations

E-Business

Creating Collaborative Partnerships

Integrating Wireless Technology in Business

Building Software to Support an Agile Organization

Managing Organizational Projects

Developing a 21st-Century Organization

Filters

Exam 19: Outsourcing in the 21st Century

_________ is an arrangement by which one organization provides a service or services for another organization that chooses not to perform them in-house.

Which of the following is the primary reason why companies outsource?

Outsourcing is a common approach using the professional expertise within an organization to develop and maintain the organization's information technology systems.

___________ outsourcing refers to contracting an outsourcing arrangement with a company in a nearby country.

Describe why outsourcing is a critical business decision.

What is it called when a company uses organizations from developing countries to write code and develop systems?

Offshore outsourcing is using organizations from developing countries to write code and develop systems.

What is the outsourcing option that includes the closest location and direct customer control?

Which of the following is the most common function outsourced?

Which of the following is the least common function outsourced?

What is an arrangement by which one organization provides a service or services for another organization that chooses not to perform them in-house?

Identify the three primary outsourcing options.

Human resources is the most commonly outsourced function.

Contract length,competitive edge,____________,and scope definition are the four primary challenges for outsourcing.

Describe the challenges of outsourcing.

All of the following are challenges of outsourcing except:

Which of the following is the most uncommon reason why companies outsource?

What is a common approach using the professional expertise within an organization to develop and maintain the organization's information technology systems?

Which of the following is a benefit an organization can receive from outsourcing?

Which of the following is an outsourcing challenge caused by contract length?

Business Driven Technology

Identifying Competitive Advantages

Strategic Initiatives for Implementing Competitive Advantages

Measuring the Success of Strategic Initiatives

Organizational Structures That Support Strategic Initiatives

Valuing Organizational Information

Storing Organizational Information Databases

Accessing Organizational Information Data Warehouse

Enabling the Organization Decision Making

Extending the Organization Supply Chain Management

Building a Customer-Centric Organization Customer Relationship Management

Integrating the Organization From End-To-End Enterprise Resource Planning

Creating Innovative Organizations

E-Business

Creating Collaborative Partnerships

Integrating Wireless Technology in Business

Building Software to Support an Agile Organization

Managing Organizational Projects

Developing a 21st-Century Organization

Filters