Exam 10: Enterprise Resource Planning

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Explain the benefits and risks associated with enterprise resource planning systems.

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ERP benefits include integrate financial information, integrate customer order information, standardize and speed up manufacturing processes, reduce inventory, and standardize human resource information. ERP risks (costs) include software costs, consulting fees, process rework, customization, integration and testing, and data warehouse integration and data conversion.

Human resource components have the ability to identify employees that are likely to ________ the company.

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What does an ERP vendor's future success depend on?

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According to Meta Group, what is the average time it takes for the average company to see results from an ERP solution?

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Which component is a credit-management feature typically included?

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According to Meta Group, what is the average savings from a successful ERP implementation?

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Which three basic attributes do successful ERP projects share?

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Which extended ERP component collects information used throughout an organization, organizes it, and applies analytical tools to assist managers with decisions?

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Production and materials management components handle the various aspects of production planning and execution such as __________ forecasting, production scheduling, job cost accounting, and quality control.

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Redefining processes is a common ERP ___________.

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What is the single most important force reshaping the architecture and functionality of ERP systems?

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Which of the following is a common ERP benefit?

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Which of the following is an associated ERP cost?

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Enterprise resource planning ____________ all departments and functions through an organization into a single IT system so that employees can make enterprise wide decisions by viewing enterprise wide information on all business operations.

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_____________ ERP components are the traditional components included in most ERP systems and they primarily focus on internal operations.

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Business intelligence is both a core and extended ERP component.

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Oracle and SAP are the biggest ERP vendors.

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Production and materials management is a core ERP component.

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The business intelligence component of an ERP system typically collects information used throughout the organization, organizes it, and applies analytical tools to assist managers with ________.

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SCM, CRM, and ERP are all extended ERP components.

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