Exam 3: E-Business

Knowledge management systems are very costly and they are always a drain on revenue.

The __________ space of an enterprise portal supports discussion among employees.

Fostering innovation by encouraging the free flow of ideas is one of the things that an effective knowledge management system should accomplish.

A video phone provides collaborative communication which is synchronous and distance-based.

A collaboration system is an IT-based set of tools that supports the work of teams by facilitating the sharing and flow of __________.

With Bell Canada's Market Knowledge Centre (MKC) portal, employees are not constrained by:

A video conference uses a set of interactive telecommunication technologies that allow two or more locations to interact via two-way video and audio transmissions simultaneously.

In 2013, Cisco announced 4,000 job cuts in middle management in order to _____ the size of its teams and to _____ the speed of decision making process.

Like department-based Web sites hosted on a company's intranet or internal Web-based network, an enterprise portal's primary purpose is to act as a separate source of information itself.

Bell Canada's Market Knowledge Centre (MKC) portal is a form of "push" technology because it:

Identify the different ways in which companies collaborate using technology.

Which of the following collaborative communications is asynchronous and co-located?

What is the process of mapping a group's contacts to identify who knows whom and who works with whom?

Which company uses SNA to establish which skills it needed to retain and develop, and to determine who, among the 40 percent of the workforce that was due to retire within five years, had the most important knowledge and experience to begin transferring to others?

Instant messaging is a type of communications service that enables someone to create a kind of private chat room with another individual in order to communicate in real-time over the Internet.

What is an IT-based set of tools that supports the work of teams by facilitating the sharing and flow of information?

________ refers to applications and technologies that are used to gather, provide access to, and analyze information to support people's decision-making efforts.

Information is described as data converted into a meaningful and useful context.

List, describe, and provide an example of a content management system.

Which company developed a real-time collaboration system that ties together its partners, suppliers, and DoD customers via the Internet?