Question 1

The executive information system analyzes information to help executives in making _____ business decisions.

Accepted Answer

A)  operational 
B)  managerial 
C)  strategic 
D)  None of the above 
A)  operational 
B)  managerial 
C)  strategic 
D)  None of the above C

Question 2

Which of the following represents the top-down (executives to analysts) organizational levels of information technology systems?

Accepted Answer

A)  TPS, DSS, EIS 
B)  DSS, TPS, EIS 
C)  EIS, DSS, TPS 
D)  None of these choices are correct; it varies from organization to organization 
A)  TPS, DSS, EIS 
B)  DSS, TPS, EIS 
C)  EIS, DSS, TPS 
D)  None of these choices are correct; it varies from organization to organization C

Question 3

Mail-order companies use neural networks to determine which customers are and are not likely to order from their catalogues.

Accepted Answer

A) True 
 B)False  True

Question 4

What is business process re-engineering?

Accepted Answer

A)  The analysis and redesign of workflow within and between enterprises 
B)  A standardized set of activities that accomplish as specific task, such as processing a customer's order 
C)  Integrates all departments and functions throughout an organization into a single TI system so that employees can make decisions by viewing enterprise-wide information on all business operations 
D)  None of the above 
A)  The analysis and redesign of workflow within and between enterprises 
B)  A standardized set of activities that accomplish as specific task, such as processing a customer's order 
C)  Integrates all departments and functions throughout an organization into a single TI system so that employees can make decisions by viewing enterprise-wide information on all business operations 
D)  None of the above

Question 5

______________ systems are computerized advisory programs that imitate the reasoning processes of experts in solving difficult problems.

Accepted Answer

The answer of ______________ systems are computerized advisory programs that...

Question 6

What is a category of AI that attempts to emulate the way the human brain works?

Accepted Answer

A)  Intelligent system 
B)  Artificial intelligence 
C)  Expert systems 
D)  Neural network 
A)  Intelligent system 
B)  Artificial intelligence 
C)  Expert systems 
D)  Neural network

Question 7

____________________________ are invisible to the external customer but essential to the effective management of the business and include goal setting, day-to-day planning, performance feedback, rewards, and resource allocation.

Accepted Answer

Business-f

Question 8

Organizations use _______________ information to make repetitive decisions.

Accepted Answer

The answer of Organizations use _______________ information to make repetitive...

Question 9

Which of the following is the most commonly used form of AI in the business arena?

Accepted Answer

A)  Intelligent system 
B)  Artificial intelligence 
C)  Expert system 
D)  Neural network 
A)  Intelligent system 
B)  Artificial intelligence 
C)  Expert system 
D)  Neural network

Question 10

______ processes are invisible to the external customer but essential to the effective management of the business and include goal setting, day-to-day planning, performance feedback, rewards, and resource allocation.

Accepted Answer

The answer of ______ processes are invisible to the external...

Question 11

Which of the following is not a measure of efficiency IS metric?

Accepted Answer

A)  Throughput 
B)  Usability 
C)  Transaction speed 
D)  Response time 
A)  Throughput 
B)  Usability 
C)  Transaction speed 
D)  Response time

Question 12

As-Is process models show the results of applying change improvement opportunities to the current (As-Is) process model.

Accepted Answer

A) True 
 B)False

Question 13

Examining _____________________________ helps an organization determine bottlenecks, eliminate duplicate activities, combine related activities, and identify smooth-running processes.

Accepted Answer

The answer of Examining _____________________________ helps an organization determine bottlenecks,...

Question 14

Purchasing stocks is an example of analytical information.

Accepted Answer

A) True 
 B)False

Question 15

What is drill-down capability?

Accepted Answer

A)  Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information. 
B)  The ability to look at information from different perspectives 
C)  Enables users to get details, and details of details, of information 
D)  Finds the inputs necessary to achieve a goal such as a desired level of output 
A)  Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information. 
B)  The ability to look at information from different perspectives 
C)  Enables users to get details, and details of details, of information 
D)  Finds the inputs necessary to achieve a goal such as a desired level of output

Question 16

Key performance indicators (KPIs) are the measures that are tied to business drivers.

Accepted Answer

A) True 
 B)False

Question 17

What is a graphic description of a process, showing the sequence of process tasks, which is developed for a specific purpose and from a selected viewpoint?

Accepted Answer

A)  Information process model 
B)  Leadership process model 
C)  Business process model 
D)  Graphic process model 
A)  Information process model 
B)  Leadership process model 
C)  Business process model 
D)  Graphic process model

Question 18

What are the capabilities of OLAP?

Accepted Answer

A)  consolidation of data 
B)  drill-down data 
C)  slice-and-dice data 
D)  All of the above 
A)  consolidation of data 
B)  drill-down data 
C)  slice-and-dice data 
D)  All of the above

Question 19

"Doing things right" addresses effectiveness whereas "Doing the right things" addresses efficiency.

Accepted Answer

A) True 
 B)False

Question 20

Examining business processes helps an organization determine bottlenecks, eliminate duplicate activities, combine related activities, and identify smooth-running processes.

Accepted Answer

A) True 
 B)False

The executive information system analyzes information to help executives in making _____ business decisions.

Which of the following represents the top-down (executives to analysts) organizational levels of information technology systems?

Mail-order companies use neural networks to determine which customers are and are not likely to order from their catalogues.

What is business process re-engineering?

______________ systems are computerized advisory programs that imitate the reasoning processes of experts in solving difficult problems.

What is a category of AI that attempts to emulate the way the human brain works?

____________________________ are invisible to the external customer but essential to the effective management of the business and include goal setting, day-to-day planning, performance feedback, rewards, and resource allocation.

Organizations use _______________ information to make repetitive decisions.

Which of the following is the most commonly used form of AI in the business arena?

______ processes are invisible to the external customer but essential to the effective management of the business and include goal setting, day-to-day planning, performance feedback, rewards, and resource allocation.

Which of the following is not a measure of efficiency IS metric?

As-Is process models show the results of applying change improvement opportunities to the current (As-Is) process model.

Examining _____________________________ helps an organization determine bottlenecks, eliminate duplicate activities, combine related activities, and identify smooth-running processes.

Purchasing stocks is an example of analytical information.

What is drill-down capability?

Key performance indicators (KPIs) are the measures that are tied to business drivers.

What is a graphic description of a process, showing the sequence of process tasks, which is developed for a specific purpose and from a selected viewpoint?

What are the capabilities of OLAP?

"Doing things right" addresses effectiveness whereas "Doing the right things" addresses efficiency.

Examining business processes helps an organization determine bottlenecks, eliminate duplicate activities, combine related activities, and identify smooth-running processes.

Information Systems in Business

E-Business

Ethics and Information Security

It Architectures

Databases and Data Warehouses

Networks, Telecommunications, and Wireless Computing

Supply Chain Management

Customer Relationship Management

Enterprise Resource Planning and Collaboration Systems

Business Basics

Business Process

Filters

Exam 2: Strategic Decision Making

The executive information system analyzes information to help executives in making _____ business decisions.

Which of the following represents the top-down (executives to analysts) organizational levels of information technology systems?

Mail-order companies use neural networks to determine which customers are and are not likely to order from their catalogues.

What is business process re-engineering?

______________ systems are computerized advisory programs that imitate the reasoning processes of experts in solving difficult problems.

What is a category of AI that attempts to emulate the way the human brain works?

____________________________ are invisible to the external customer but essential to the effective management of the business and include goal setting, day-to-day planning, performance feedback, rewards, and resource allocation.

Organizations use _______________ information to make repetitive decisions.

Which of the following is the most commonly used form of AI in the business arena?

______ processes are invisible to the external customer but essential to the effective management of the business and include goal setting, day-to-day planning, performance feedback, rewards, and resource allocation.

Which of the following is not a measure of efficiency IS metric?

As-Is process models show the results of applying change improvement opportunities to the current (As-Is) process model.

Examining _____________________________ helps an organization determine bottlenecks, eliminate duplicate activities, combine related activities, and identify smooth-running processes.

Purchasing stocks is an example of analytical information.

What is drill-down capability?

Key performance indicators (KPIs) are the measures that are tied to business drivers.

What is a graphic description of a process, showing the sequence of process tasks, which is developed for a specific purpose and from a selected viewpoint?

What are the capabilities of OLAP?

"Doing things right" addresses effectiveness whereas "Doing the right things" addresses efficiency.

Examining business processes helps an organization determine bottlenecks, eliminate duplicate activities, combine related activities, and identify smooth-running processes.

Information Systems in Business

E-Business

Ethics and Information Security

It Architectures

Databases and Data Warehouses

Networks, Telecommunications, and Wireless Computing

Supply Chain Management

Customer Relationship Management

Enterprise Resource Planning and Collaboration Systems

Business Basics

Business Process

Filters