Question 1

What is a special-purpose knowledge-based information system that accomplishes specific tasks on behalf of its users?

Accepted Answer

A)  Intelligent system 
B)  Artificial intelligence 
C)  Neural network 
D)  Intelligent agent 
A)  Intelligent system 
B)  Artificial intelligence 
C)  Neural network 
D)  Intelligent agent

Question 2

What integrates information from multiple components and tailors the information to individual preferences?

Accepted Answer

A)  Drill-down 
B)  Sensitivity analysis 
C)  What-if analysis 
D)  Digital dashboard 
A)  Drill-down 
B)  Sensitivity analysis 
C)  What-if analysis 
D)  Digital dashboard

Question 3

Which of the following is an example of transactional data?

Accepted Answer

A)  Withdrawing cash from an ATM 
B)  Making an airline reservation 
C)  Purchasing stock 
D)  All of the above 
A)  Withdrawing cash from an ATM 
B)  Making an airline reservation 
C)  Purchasing stock 
D)  All of the above

Question 4

A common example of TPS is an operational accounting system such as a payroll system.

Accepted Answer

A) True 
 B)False

Question 5

Discuss why business processes should drive information systems choices?

Accepted Answer

Business processes should drive informat

Question 6

Which system is used for day-to-day business operational decisions?

Accepted Answer

A)  Transaction Processing System (TPS) 
B)  Decision Support System (DSS) 
C)  Executive Information System (EIS) 
D)  None of the above 
A)  Transaction Processing System (TPS) 
B)  Decision Support System (DSS) 
C)  Executive Information System (EIS) 
D)  None of the above

Question 7

With information systems, efficiency IS metrics measure the performance of information system itself whereas effectiveness IS metrics measure the impact that IS has on business processes.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is a common example of a TPS operational accounting system?

Accepted Answer

A)  Payroll system 
B)  Expert system 
C)  CRM system 
D)  CAD system 
A)  Payroll system 
B)  Expert system 
C)  CRM system 
D)  CAD system

Question 9

__________________ stored in transaction processing systems are often used to source the data and information contained in decision support and executive information systems.

Accepted Answer

The answer of __________________ stored in transaction processing systems are...

Question 10

A decision support system models __________ to support managers and business professionals during the decision-making process.

Accepted Answer

The answer of A decision support system models __________ to...

Question 11

__________ logic is a mathematical method of handling imprecise or subjective information.

Accepted Answer

The answer of __________ logic is a mathematical method of...

Question 12

What is consolidation?

Accepted Answer

A)  Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information. 
B)  The ability to look at information from different perspectives 
C)  Enables users to get details, and details of details, of information 
D)  Finds the inputs necessary to achieve a goal such as a desired level of output 
A)  Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information. 
B)  The ability to look at information from different perspectives 
C)  Enables users to get details, and details of details, of information 
D)  Finds the inputs necessary to achieve a goal such as a desired level of output

Question 13

What encompasses all of the information contained within a single business process or unit of work and its primary purpose is to support the performing of daily operational tasks?

Accepted Answer

A)  Transactional data 
B)  Analytical information 
C)  Timeliness 
D)  Quality 
A)  Transactional data 
B)  Analytical information 
C)  Timeliness 
D)  Quality

Question 14

_____ objectives are structured.

Accepted Answer

A)  Operational 
B)  Managerial 
C)  Strategic 
D)  All of the above 
A)  Operational 
B)  Managerial 
C)  Strategic 
D)  All of the above

Question 15

What does examining business processes helps an organization determine?

Accepted Answer

A)  Bottlenecks 
B)  Create duplicate activities 
C)  Separate related activities 
D)  All of the above 
A)  Bottlenecks 
B)  Create duplicate activities 
C)  Separate related activities 
D)  All of the above

Question 16

Consolidation, drill-down, and slice-and-dice are the three most common capabilities offered in an OLAP-based system.

Accepted Answer

A) True 
 B)False

Question 17

Progressive Insurance used CRM to revamp its insurance claims process.

Accepted Answer

A) True 
 B)False

Question 18

What is the purpose of business process re-engineering?

Accepted Answer

A)  To make all business processes best-in-class 
B)  To make all employees best-in-class 
C)  To make all business partners best-in-class 
D)  All of the above 
A)  To make all business processes best-in-class 
B)  To make all employees best-in-class 
C)  To make all business partners best-in-class 
D)  All of the above

Question 19

When a company is evaluating whether or not to produce a new product, it is typically a(n) _____________ decision.

Accepted Answer

A)  operational 
B)  managerial 
C)  strategic 
D)  All of the above 
A)  operational 
B)  managerial 
C)  strategic 
D)  All of the above

Question 20

Which of the following is the computer simulation software that allows a surgeon from a remote location to perform a surgery operation by using the equipment that can be controlled remotely?

Accepted Answer

A)  Expert System 
B)  Intelligent Agent 
C)  Multi-Agent Systems and Agent-Based Modeling 
D)  Virtual Reality 
A)  Expert System 
B)  Intelligent Agent 
C)  Multi-Agent Systems and Agent-Based Modeling 
D)  Virtual Reality

What is a special-purpose knowledge-based information system that accomplishes specific tasks on behalf of its users?

What integrates information from multiple components and tailors the information to individual preferences?

Which of the following is an example of transactional data?

A common example of TPS is an operational accounting system such as a payroll system.

Discuss why business processes should drive information systems choices?

Which system is used for day-to-day business operational decisions?

With information systems, efficiency IS metrics measure the performance of information system itself whereas effectiveness IS metrics measure the impact that IS has on business processes.

Which of the following is a common example of a TPS operational accounting system?

__________________ stored in transaction processing systems are often used to source the data and information contained in decision support and executive information systems.

A decision support system models __________ to support managers and business professionals during the decision-making process.

__________ logic is a mathematical method of handling imprecise or subjective information.

What is consolidation?

What encompasses all of the information contained within a single business process or unit of work and its primary purpose is to support the performing of daily operational tasks?

_____ objectives are structured.

What does examining business processes helps an organization determine?

Consolidation, drill-down, and slice-and-dice are the three most common capabilities offered in an OLAP-based system.

Progressive Insurance used CRM to revamp its insurance claims process.

What is the purpose of business process re-engineering?

When a company is evaluating whether or not to produce a new product, it is typically a(n) _____________ decision.

Which of the following is the computer simulation software that allows a surgeon from a remote location to perform a surgery operation by using the equipment that can be controlled remotely?

Information Systems in Business

E-Business

Ethics and Information Security

It Architectures

Databases and Data Warehouses

Networks, Telecommunications, and Wireless Computing

Supply Chain Management

Customer Relationship Management

Enterprise Resource Planning and Collaboration Systems

Business Basics

Business Process

Filters

Exam 2: Strategic Decision Making

What is a special-purpose knowledge-based information system that accomplishes specific tasks on behalf of its users?

What integrates information from multiple components and tailors the information to individual preferences?

Which of the following is an example of transactional data?

A common example of TPS is an operational accounting system such as a payroll system.

Discuss why business processes should drive information systems choices?

Which system is used for day-to-day business operational decisions?

With information systems, efficiency IS metrics measure the performance of information system itself whereas effectiveness IS metrics measure the impact that IS has on business processes.

Which of the following is a common example of a TPS operational accounting system?

__________________ stored in transaction processing systems are often used to source the data and information contained in decision support and executive information systems.

A decision support system models __________ to support managers and business professionals during the decision-making process.

__________ logic is a mathematical method of handling imprecise or subjective information.

What is consolidation?

What encompasses all of the information contained within a single business process or unit of work and its primary purpose is to support the performing of daily operational tasks?

_____ objectives are structured.

What does examining business processes helps an organization determine?

Consolidation, drill-down, and slice-and-dice are the three most common capabilities offered in an OLAP-based system.

Progressive Insurance used CRM to revamp its insurance claims process.

What is the purpose of business process re-engineering?

When a company is evaluating whether or not to produce a new product, it is typically a(n) _____________ decision.

Which of the following is the computer simulation software that allows a surgeon from a remote location to perform a surgery operation by using the equipment that can be controlled remotely?

Information Systems in Business

E-Business

Ethics and Information Security

It Architectures

Databases and Data Warehouses

Networks, Telecommunications, and Wireless Computing

Supply Chain Management

Customer Relationship Management

Enterprise Resource Planning and Collaboration Systems

Business Basics

Business Process

Filters