Exam 3: E-Business

An organization that has implemented a centralized database, electronic message board, and Web portal has established a knowledge management system (KMS).

Knowledge is created when:

An enterprise __________ or classification of information categories helps organize information for easy retrieval.

___________ networking analysis is a process of mapping a group's contacts to identify who knows whom and who works with whom.

A(n) ___________ management system facilitates the automation and management of business processes and controls the movement of work through the business process.

________ is the duration of time needed to make transactional data ready for analysis.

With ___________, less experienced staff observe more experienced staff to learn how their more experienced counterparts approach their work.

Explain how groupware can benefit a business.

_________ tools allow for data to be changed into information and knowledge through the use of data mining tools and other advancements in algorithms.

___________ knowledge consists of anything that can be documented, archived, and codified, often with the help of IS.

Enterprise portals allow transaction-based information processing where users can directly perform the following appropriate actions to interact with the corporate data through the portal interface.

Often, organizational knowledge resides within human experts and that is why it is always best to extract and codify this knowledge in a formal way.

A(n) ____________ system is an IT-based set of tools that supports the work of teams by facilitating the sharing and flow of information.

Explain the lesson learned relating to information politics in the adoption and use of an enterprise portal case study.

Collaboration processes typically incorporate the integration of many systems including: content management, workflow management, and groupware systems.

Tactical business intelligence helps with medium term business analysis.

Strategic business intelligence helps with medium term business analysis.

What enables publishing content both to intranets and to public websites?

Which of the following statements does not apply to knowledge management (KM)?

An information partnership is one in which an organization chooses to focus specifically on what it does best and forms partnerships and alliances with other specialist organizations to handle nonstrategic business processes.