Question 1

OD is an approach to change in the organization based in the psychological sciences.

Accepted Answer

A) True 
 B)False  False

Question 2

SMART goals are:

Accepted Answer

A)  Specific, meaningful, achievable, relevant, and timely 
B)  Specific, measurable, achievable, reachable, and timely 
C)  Specific, measurable, attainable, relevant, and timely 
D)  Specific, meaningful, attainable, reachable, and timely 
A)  Specific, meaningful, achievable, relevant, and timely 
B)  Specific, measurable, achievable, reachable, and timely 
C)  Specific, measurable, attainable, relevant, and timely 
D)  Specific, meaningful, attainable, reachable, and timely C

Question 3

OD represents a particular philosophy.According to Golemniewski (1972)what values are included in this philosophy?

Accepted Answer

Varies

Question 4

What is organizational culture? How is it created or formed? What does it consist of? Discuss,providing relevant examples where appropriate.

Accepted Answer

The answer of What is organizational culture? How is it...

Question 5

Successful public managers hoping to lead change must:

Accepted Answer

A)  Assess the organizations' environments and the need for change 
B)  Plan for change both strategically and pragmatically 
C)  Institutionalize the changes 
D)  All of the above 
A)  Assess the organizations' environments and the need for change 
B)  Plan for change both strategically and pragmatically 
C)  Institutionalize the changes 
D)  All of the above

Question 6

Which of the following is NOT an OD strategy or technique used to help facilitate organizational change?

Accepted Answer

A)  T-groups 
B)  Process consultation 
C)  Brainstorming 
D)  Survey feedback 
A)  T-groups 
B)  Process consultation 
C)  Brainstorming 
D)  Survey feedback

Question 7

Action research models the importance of not involving organizational members in the change process.

Accepted Answer

A) True 
 B)False

Question 8

Creating a clear result-oriented vision in relation to discovered potential and in relation to questions of higher purpose describes which phase of the process of appreciative inquiry?

Accepted Answer

A)  Discovery 
B)  Dream 
C)  Design 
D)  Destiny 
A)  Discovery 
B)  Dream 
C)  Design 
D)  Destiny

Question 9

Which of the following types of change takes place within an organization's existing framework?

Accepted Answer

A)  Incremental change 
B)  Discontinuous change 
C)  Strategic change 
D)  Grassroots change 
A)  Incremental change 
B)  Discontinuous change 
C)  Strategic change 
D)  Grassroots change

Question 10

Organic structures are highly formalized,specialized,standardized,and centralized.

Accepted Answer

A) True 
 B)False

Question 11

Force field analysis is a useful tool for evaluating a large number of interrelated forces and tracking their likely effects in the future.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is NOT a phase of the change process?

Accepted Answer

A)  Definition 
B)  Clarification 
C)  Action 
D)  Sustainability 
A)  Definition 
B)  Clarification 
C)  Action 
D)  Sustainability

Question 13

Appreciative inquiry focuses on emphasizing the strengths in an organization rather than its weaknesses or "deficits."

Accepted Answer

A) True 
 B)False

Question 14

________ takes place at the local or street level and involves middle-level and supervisory-level managers.

Accepted Answer

A)  Incremental change 
B)  Discontinuous change 
C)  Strategic change 
D)  Grassroots change 
A)  Incremental change 
B)  Discontinuous change 
C)  Strategic change 
D)  Grassroots change

Question 15

During periods of relative calm public agencies are constantly changing.

Accepted Answer

A) True 
 B)False

Question 16

Changing an organization's culture does not change the behavior of the organization's employees.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is NOT an element of Ott's notion of organizational culture?

Accepted Answer

A)  Organizational culture is made up of such things as values, beliefs, assumptions, perceptions, behavioral norms, artifacts, and patterns of behavior 
B)  Organizational culture has a process of formally approving or prohibiting behaviors 
C)  Organizational culture is a socially constructed, unseen, and unobservable force behind organizational activities 
D)  Organizational culture is a unifying theme that provides meaning, direction, and mobilization for organization members 
A)  Organizational culture is made up of such things as values, beliefs, assumptions, perceptions, behavioral norms, artifacts, and patterns of behavior 
B)  Organizational culture has a process of formally approving or prohibiting behaviors 
C)  Organizational culture is a socially constructed, unseen, and unobservable force behind organizational activities 
D)  Organizational culture is a unifying theme that provides meaning, direction, and mobilization for organization members

Question 18

According to Golembiewski,OD philosophy includes which of the following values?

Accepted Answer

A)  Responsibility only to oneself 
B)  Willingness to experiment 
C)  Closed communications 
D)  Private examination of conflicts 
A)  Responsibility only to oneself 
B)  Willingness to experiment 
C)  Closed communications 
D)  Private examination of conflicts

Question 19

Which of the following is NOT a possible limitation to implementing cultural change of an organization?

Accepted Answer

A)  Cultural norms are deep-seated and may be quite resistant to change 
B)  Successful changes in an organization's culture typically occur over a long period of time 
C)  Different generations have different feelings towards change 
D)  Important ethical questions may arise as managers attempt to "manipulate" the norms and values of those in the organization 
A)  Cultural norms are deep-seated and may be quite resistant to change 
B)  Successful changes in an organization's culture typically occur over a long period of time 
C)  Different generations have different feelings towards change 
D)  Important ethical questions may arise as managers attempt to "manipulate" the norms and values of those in the organization

Question 20

As long as our thinking is governed by habit,we will continue to re-create institutions as they have been.

Accepted Answer

A) True 
 B)False

OD is an approach to change in the organization based in the psychological sciences.

SMART goals are:

OD represents a particular philosophy.According to Golemniewski (1972)what values are included in this philosophy?

What is organizational culture? How is it created or formed? What does it consist of? Discuss,providing relevant examples where appropriate.

Successful public managers hoping to lead change must:

Which of the following is NOT an OD strategy or technique used to help facilitate organizational change?

Action research models the importance of not involving organizational members in the change process.

Creating a clear result-oriented vision in relation to discovered potential and in relation to questions of higher purpose describes which phase of the process of appreciative inquiry?

Which of the following types of change takes place within an organization's existing framework?

Organic structures are highly formalized,specialized,standardized,and centralized.

Force field analysis is a useful tool for evaluating a large number of interrelated forces and tracking their likely effects in the future.

Which of the following is NOT a phase of the change process?

Appreciative inquiry focuses on emphasizing the strengths in an organization rather than its weaknesses or "deficits."

________ takes place at the local or street level and involves middle-level and supervisory-level managers.

During periods of relative calm public agencies are constantly changing.

Changing an organization's culture does not change the behavior of the organization's employees.

Which of the following is NOT an element of Ott's notion of organizational culture?

According to Golembiewski,OD philosophy includes which of the following values?

Which of the following is NOT a possible limitation to implementing cultural change of an organization?

As long as our thinking is governed by habit,we will continue to re-create institutions as they have been.

Organizational Behavior As a Way of Thinking

Knowing and Managing Yourself

Fostering Creativity and Innovation

Managing Stress

Decision Making

Motivation and Engagement

Leadership in Public Organizations

Power and Organizational Politics

Communicating Effectively With Others

Working in Groups and Teams

Managing Conflict

Representing the Organization on the Outside

Managing Behavior in the Public Interest

Filters

Exam 12: Organizational Change

OD is an approach to change in the organization based in the psychological sciences.

SMART goals are:

OD represents a particular philosophy.According to Golemniewski (1972)what values are included in this philosophy?

What is organizational culture? How is it created or formed? What does it consist of? Discuss,providing relevant examples where appropriate.

Successful public managers hoping to lead change must:

Which of the following is NOT an OD strategy or technique used to help facilitate organizational change?

Action research models the importance of not involving organizational members in the change process.

Creating a clear result-oriented vision in relation to discovered potential and in relation to questions of higher purpose describes which phase of the process of appreciative inquiry?

Which of the following types of change takes place within an organization's existing framework?

Organic structures are highly formalized,specialized,standardized,and centralized.

Force field analysis is a useful tool for evaluating a large number of interrelated forces and tracking their likely effects in the future.

Which of the following is NOT a phase of the change process?

Appreciative inquiry focuses on emphasizing the strengths in an organization rather than its weaknesses or "deficits."

________ takes place at the local or street level and involves middle-level and supervisory-level managers.

During periods of relative calm public agencies are constantly changing.

Changing an organization's culture does not change the behavior of the organization's employees.

Which of the following is NOT an element of Ott's notion of organizational culture?

According to Golembiewski,OD philosophy includes which of the following values?

Which of the following is NOT a possible limitation to implementing cultural change of an organization?

As long as our thinking is governed by habit,we will continue to re-create institutions as they have been.

Organizational Behavior As a Way of Thinking

Knowing and Managing Yourself

Fostering Creativity and Innovation

Managing Stress

Decision Making

Motivation and Engagement

Leadership in Public Organizations

Power and Organizational Politics

Communicating Effectively With Others

Working in Groups and Teams

Managing Conflict

Representing the Organization on the Outside

Managing Behavior in the Public Interest

Filters