Question 1

It is a good idea to conduct a performance appraisal for new employees within the first 3 to 6 months of their hire.

Accepted Answer

A) True 
 B)False

Question 2

Many organizations have an audit or review process to review supervisors' appraisal process.

Accepted Answer

A) True 
 B)False

Question 3

Only sections of the performance appraisal form that relate to the employee's job should be evaluated.

Accepted Answer

A) True 
 B)False

Question 4

Performance appraisals do little to help supervisors in their coaching and counseling of employees.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following statements is true of peer evaluations?

Accepted Answer

A) Peer evaluations can be effectively used when they include safeguards that ensure confidentiality and minimize bias. 
B) Peer evaluations are not subject to prejudice, bias, and personality conflicts. 
C) Peer evaluations are solely based on the feedback collected from customers and vendors. 
D) Peer evaluations are less reliable than supervisory evaluations. 
A) Peer evaluations can be effectively used when they include safeguards that ensure confidentiality and minimize bias. 
B) Peer evaluations are not subject to prejudice, bias, and personality conflicts. 
C) Peer evaluations are solely based on the feedback collected from customers and vendors. 
D) Peer evaluations are less reliable than supervisory evaluations.

Question 6

Performance appraisal software can weight each factor for a given job according to its importance to the employee's job.

Accepted Answer

A) True 
 B)False

Question 7

In organizations using a two-tier wage system:

Accepted Answer

A) employees are less likely to develop feelings of inequity. 
B) new employees are paid less than present employees performing the same job. 
C) employees are not rewarded for the jobs they regularly perform. 
D) contract employees are paid more than regular employees. 
A) employees are less likely to develop feelings of inequity. 
B) new employees are paid less than present employees performing the same job. 
C) employees are not rewarded for the jobs they regularly perform. 
D) contract employees are paid more than regular employees.

Question 8

A 360-degree evaluation is an evaluation that is based on information collected from all around the employee--from customers,vendors,supervisors,peers,and subordinates,for example.

Accepted Answer

A) True 
 B)False

Question 9

Identify three advantages gained by organizations that use a formal performance appraisal system.

Accepted Answer

(1)Performance appraisals provide system

Question 10

The primary reason for evaluating performance on a systematic basis is to achieve organizational goals.

Accepted Answer

A) True 
 B)False

Question 11

Rocco has been working at a unionized factory for two months.He decides to stay with the company for a long time after hearing that promotions and other benefits are directly correlated to an employee's experience and length of service in the company.Rocco's factory most likely employs the promotion criterion of _____.

Accepted Answer

A) merit 
B) seniority 
C) ability 
D) education 
A) merit 
B) seniority 
C) ability 
D) education

Question 12

Why is performance evaluated on a systematic basis?

Accepted Answer

Performance is evaluated on a systematic

Question 13

Employees' performance should never be rated higher than "average."

Accepted Answer

A) True 
 B)False

Question 14

_____ occurs when supervisors give employees higher ratings than they deserve.

Accepted Answer

A) The leniency error 
B) Personalized conflict 
C) The horns effect 
D) Dysfunctional conflict 
A) The leniency error 
B) Personalized conflict 
C) The horns effect 
D) Dysfunctional conflict

Question 15

The system of performance management:

Accepted Answer

A) identifies all those things an employee must do to achieve his or her personal objectives. 
B) typically begins with thesupervisor setting the stage for employee success. 
C) can survive without feedback and control. 
D) is generally presented in a vague and indirect manner. 
A) identifies all those things an employee must do to achieve his or her personal objectives. 
B) typically begins with thesupervisor setting the stage for employee success. 
C) can survive without feedback and control. 
D) is generally presented in a vague and indirect manner.

Question 16

Effective supervisors provide their subordinates with formally written feedback on a monthly basis.

Accepted Answer

A) True 
 B)False

Question 17

If employees sign their performance appraisal forms it means that they agree with the ratings they have received.

Accepted Answer

A) True 
 B)False

Question 18

Employee satisfaction and performance increase when there are opportunities for advancement.

Accepted Answer

A) True 
 B)False

Question 19

Internal promotions tend to increase morale in the workplace.

Accepted Answer

A) True 
 B)False

Question 20

Part of the "coaching" aspect of supervision prepares employees to take on greater responsibilities on the job.

Accepted Answer

A) True 
 B)False

It is a good idea to conduct a performance appraisal for new employees within the first 3 to 6 months of their hire.

Many organizations have an audit or review process to review supervisors' appraisal process.

Only sections of the performance appraisal form that relate to the employee's job should be evaluated.

Performance appraisals do little to help supervisors in their coaching and counseling of employees.

Which of the following statements is true of peer evaluations?

Performance appraisal software can weight each factor for a given job according to its importance to the employee's job.

In organizations using a two-tier wage system:

A 360-degree evaluation is an evaluation that is based on information collected from all around the employee--from customers,vendors,supervisors,peers,and subordinates,for example.

Identify three advantages gained by organizations that use a formal performance appraisal system.

The primary reason for evaluating performance on a systematic basis is to achieve organizational goals.

Why is performance evaluated on a systematic basis?

Employees' performance should never be rated higher than "average."

_____ occurs when supervisors give employees higher ratings than they deserve.

The system of performance management:

Effective supervisors provide their subordinates with formally written feedback on a monthly basis.

If employees sign their performance appraisal forms it means that they agree with the ratings they have received.

Employee satisfaction and performance increase when there are opportunities for advancement.

Internal promotions tend to increase morale in the workplace.

Part of the "coaching" aspect of supervision prepares employees to take on greater responsibilities on the job.

The Supervisory Challenge

The Management Functions

Supervisory Planning

Supervising a Diverse Workforce

Leadership and Followership

Communicating in a Noisy World

Principles of Motivating Followers

Solving Problems, Making Decisions and Managing Change

The Principles of Organizing

Empowering Employees for Success

Building Effective Teams

Fundamentals of Controlling

Resolving Conflicts

Positive Discipline

Filters

Exam 12: Performance Management

It is a good idea to conduct a performance appraisal for new employees within the first 3 to 6 months of their hire.

Many organizations have an audit or review process to review supervisors' appraisal process.

Only sections of the performance appraisal form that relate to the employee's job should be evaluated.

Performance appraisals do little to help supervisors in their coaching and counseling of employees.

Which of the following statements is true of peer evaluations?

Performance appraisal software can weight each factor for a given job according to its importance to the employee's job.

In organizations using a two-tier wage system:

A 360-degree evaluation is an evaluation that is based on information collected from all around the employee--from customers,vendors,supervisors,peers,and subordinates,for example.

Identify three advantages gained by organizations that use a formal performance appraisal system.

The primary reason for evaluating performance on a systematic basis is to achieve organizational goals.

Why is performance evaluated on a systematic basis?

Employees' performance should never be rated higher than "average."

_____ occurs when supervisors give employees higher ratings than they deserve.

The system of performance management:

Effective supervisors provide their subordinates with formally written feedback on a monthly basis.

If employees sign their performance appraisal forms it means that they agree with the ratings they have received.

Employee satisfaction and performance increase when there are opportunities for advancement.

Internal promotions tend to increase morale in the workplace.

Part of the "coaching" aspect of supervision prepares employees to take on greater responsibilities on the job.

The Supervisory Challenge

The Management Functions

Supervisory Planning

Supervising a Diverse Workforce

Leadership and Followership

Communicating in a Noisy World

Principles of Motivating Followers

Solving Problems, Making Decisions and Managing Change

The Principles of Organizing

Empowering Employees for Success

Building Effective Teams

Fundamentals of Controlling

Resolving Conflicts

Positive Discipline

Filters