Exam 11: Building Effective Teams

Strong's Bakery has seven employees; therefore,the provisions of the Family Medical Leave Act (FMLA)do not apply to this company.

A command group is a group of employees according to the authority relationships on the formal organization chart.

Eric is happy to be working on a strategic planning task force within his company.He feels a strong sense of attachment to the team.He can frankly associate with other team members.Which of the following is a reason cited by Eric for being a part of the team?

Which of the following factors would negatively affect employee morale?

When is a task group necessary?

Describe the four major types of employee work groups.

If a worker is part of a command group,then that worker cannot be a member of another group.

During a counseling interview,a supervisor serves all of the following functions,EXCEPT:

Increasingly,companies are developing paid time off programs where employees can use their accrued time off for personal reasons rather than solely for illnesses or vacations.

An exit interview is an interview conducted with individuals when they leave a firm.Its purpose is to assess morale and reasons for employee turnover.

Morale influences outside the organization are generally beyond a supervisor's control.

Attitude surveys and morale surveys differ in many ways,but look to achieve the same thing.

Wendy has been designated as group leader of a task force at work that just met for orientation last week.During the second meeting,group members began sharing ideas and perspectives about tasks to be accomplished,and Wendy observed that conflict arose among some of the group members.She focused on coaching task force members on use of professional behavior.In which of the following stages of the group development process,isWendy's task force currently in?

Which of the following is NOT a common reason for the formation of work groups?

In an organization,the most effective teams are those that:

Nancy has been asked to serve as a neutral conference leader for Krypton Inc.'s quality control group.The group focuses on resolving quality issues ranging from customer service complaints to manufacturing problems.Discussion during the meetings is honest and informal,and Nancy focuses on helping members come up with ideas to resolve these issues.This scenario best demonstrates a(n)_____.

State Line Inc.'s executive team meets every two weeks to discuss strategies and tactics to move the company forward.The team consists of the company president and five vice presidents.Which of the following types of work groups doesexecutive team represent?

Which of the following statements about employee attitude surveys is correct?

The marketing and branding team at Jesse's company has been meeting for several months,and the group has been extremely productive.The group works together to make decisions and establish goals with little outside supervision,and it is ready to unveil a report and several new campaigns.In which of the following stages of the group development process isJesse's group most likely in?

"Survivor's syndrome" refers to the joy and relief workers feel when they realize that they have not lost their jobs due to a downsizing.