Question 1

________ are an extension of bad reviews where prosumers revolt and use an organization's site in damaging ways.

Accepted Answer

A)  Viral attacks 
B)  Spoofs 
C)  Crackpots 
D)  Mutinous movements 
A)  Viral attacks 
B)  Spoofs 
C)  Crackpots 
D)  Mutinous movements

Question 2

The labor requirements of social media applications are easily estimated.

Accepted Answer

A) True 
 B)False

Question 3

Sharing economy firms provide participants the online IS that enables and supports the
peer-to-peer transaction process.

Accepted Answer

A) True 
 B)False

Question 4

The sharing economy describes firms that enable peer-to-peer exchanges via online communities,where individuals can rent assets or obtain services offered by others.

Accepted Answer

A) True 
 B)False

Question 5

The success of an organization's social capital process is partly a function of the
social capital of those to whom it relates.

Accepted Answer

A) True 
 B)False

Question 6

What are the most appropriate ways to respond to user content problems?

Accepted Answer

If the problematic content rep

Question 7

________ is essential to social media apps because all successful apps have an enormous
Database of content to share.

Accepted Answer

A)  Convenience 
B)  Sharing 
C)  Searching 
D)  Creating 
A)  Convenience 
B)  Sharing 
C)  Searching 
D)  Creating

Question 8

What are tags? Describe the uses of a tag.

Accepted Answer

A tag is a keyword or term given to a pi

Question 9

Organizations run the risk of unfavorable customer reviews when using social media applications.

Accepted Answer

A) True 
 B)False

Question 10

Establishing listening platforms to track mentions of products and brands on social media sites is referred to as crowdsourcing.

Accepted Answer

A) True 
 B)False

Question 11

A company discovers that its Facebook page contains numerous complaints representing reasonable criticism from customers about its products.Which of the following is likely to be the best response to such criticism?

Accepted Answer

A)  Leave the problematic content as it is to lend credibility to the page. 
B)  Remove the content immediately to avoid negativity toward the company. 
C)  Delete the content and notify the users about the deletion. 
D)  Block the publishers of such posts from making further contributions. 
A)  Leave the problematic content as it is to lend credibility to the page. 
B)  Remove the content immediately to avoid negativity toward the company. 
C)  Delete the content and notify the users about the deletion. 
D)  Block the publishers of such posts from making further contributions.

Question 12

Frequent interactions with people increases social capital.

Accepted Answer

A) True 
 B)False

Question 13

Belonging to a community fosters positive self-esteem to social media users.

Accepted Answer

A) True 
 B)False

Question 14

Conducting training programs for employees is an example of building social capital.

Accepted Answer

A) True 
 B)False

Question 15

Consumers trust their friends much more than they do businesses.

Accepted Answer

A) True 
 B)False

Question 16

The impact of a viral event on a business can be easily predicted.

Accepted Answer

A) True 
 B)False

Question 17

While using social networking for professional purposes,social capital flows from the organization to consumers exclusively.

Accepted Answer

A) True 
 B)False

Question 18

Social media processes are static,with a predefined set of objectives.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following is a major objective of building social capital?

Accepted Answer

A)  ensuring timely delivery of product inputs 
B)  streamlining operational processes 
C)  reducing the cost of production 
D)  connecting to those with more resources 
A)  ensuring timely delivery of product inputs 
B)  streamlining operational processes 
C)  reducing the cost of production 
D)  connecting to those with more resources

Question 20

Which of the following statements is true about mashups?

Accepted Answer

A)  They keep the point of interaction between the user and the computer constant. 
B)  They combine data from two or more Web services. 
C)  They enable traditional software applications to run on-site. 
D)  They ensure that software releases are made in a controlled fashion. 
A)  They keep the point of interaction between the user and the computer constant. 
B)  They combine data from two or more Web services. 
C)  They enable traditional software applications to run on-site. 
D)  They ensure that software releases are made in a controlled fashion.

________ are an extension of bad reviews where prosumers revolt and use an organization's site in damaging ways.

The labor requirements of social media applications are easily estimated.

Sharing economy firms provide participants the online IS that enables and supports the peer-to-peer transaction process.

The sharing economy describes firms that enable peer-to-peer exchanges via online communities,where individuals can rent assets or obtain services offered by others.

The success of an organization's social capital process is partly a function of the social capital of those to whom it relates.

What are the most appropriate ways to respond to user content problems?

________ is essential to social media apps because all successful apps have an enormous Database of content to share.

What are tags? Describe the uses of a tag.

Organizations run the risk of unfavorable customer reviews when using social media applications.

Establishing listening platforms to track mentions of products and brands on social media sites is referred to as crowdsourcing.

A company discovers that its Facebook page contains numerous complaints representing reasonable criticism from customers about its products.Which of the following is likely to be the best response to such criticism?

Frequent interactions with people increases social capital.

Belonging to a community fosters positive self-esteem to social media users.

Conducting training programs for employees is an example of building social capital.

Consumers trust their friends much more than they do businesses.

The impact of a viral event on a business can be easily predicted.

While using social networking for professional purposes,social capital flows from the organization to consumers exclusively.

Social media processes are static,with a predefined set of objectives.

Which of the following is a major objective of building social capital?

Which of the following statements is true about mashups?

The Importance of MIS

Business Processes, Information Systems, and Information

Networks and the Cloud

Database Processing

Information Systems Security

Using Is to Improve Processes

Supporting Processes With ERP Systems

Supporting the Procurement Process With SAP

Supporting the Sales Process With SAP

Collaboration and IS

Business Intelligence and IS

Filters

Exam 11: Social Media and IS

________ are an extension of bad reviews where prosumers revolt and use an organization's site in damaging ways.

The labor requirements of social media applications are easily estimated.

Sharing economy firms provide participants the online IS that enables and supports the peer-to-peer transaction process.

The sharing economy describes firms that enable peer-to-peer exchanges via online communities,where individuals can rent assets or obtain services offered by others.

The success of an organization's social capital process is partly a function of the social capital of those to whom it relates.

What are the most appropriate ways to respond to user content problems?

________ is essential to social media apps because all successful apps have an enormous Database of content to share.

What are tags? Describe the uses of a tag.

Organizations run the risk of unfavorable customer reviews when using social media applications.

Establishing listening platforms to track mentions of products and brands on social media sites is referred to as crowdsourcing.

A company discovers that its Facebook page contains numerous complaints representing reasonable criticism from customers about its products.Which of the following is likely to be the best response to such criticism?

Frequent interactions with people increases social capital.

Belonging to a community fosters positive self-esteem to social media users.

Conducting training programs for employees is an example of building social capital.

Consumers trust their friends much more than they do businesses.

The impact of a viral event on a business can be easily predicted.

While using social networking for professional purposes,social capital flows from the organization to consumers exclusively.

Social media processes are static,with a predefined set of objectives.

Which of the following is a major objective of building social capital?

Which of the following statements is true about mashups?

The Importance of MIS

Business Processes, Information Systems, and Information

Networks and the Cloud

Database Processing

Information Systems Security

Using Is to Improve Processes

Supporting Processes With ERP Systems

Supporting the Procurement Process With SAP

Supporting the Sales Process With SAP

Collaboration and IS

Business Intelligence and IS

Filters