Question 1

The informal organization of a business is probably best suited to

Accepted Answer

A)  give workers a clear idea of where they stand in the organization. 
B)  provide helpful guidelines about how to handle routine problems. 
C)  provide a mechanism that generates careful reasoned decisions about critical issues. 
D)  create a feeling of camaraderie among employees and encourage teamwork. 
A)  give workers a clear idea of where they stand in the organization. 
B)  provide helpful guidelines about how to handle routine problems. 
C)  provide a mechanism that generates careful reasoned decisions about critical issues. 
D)  create a feeling of camaraderie among employees and encourage teamwork.

Question 2

Serena has long dreamed of opening her own restaurant. She, of course, knows that she will need to organize her business. Organizing begins with determining the work to be done.

Accepted Answer

A) True 
 B)False

Question 3

Some companies have created hybrid versions of departmentalization, where they combine two or more traditional ways of departmentalizing.

Accepted Answer

A) True 
 B)False

Question 4

The traditional way to departmentalize an organization is by geographical area served.

Accepted Answer

A) True 
 B)False

Question 5

For an inverted organization to be effective, it requires

Accepted Answer

A)  managers with strong position power. 
B)  managers who are both technologically savvy and conceptually savvy. 
C)  better educated, better trained, and better paid employees. 
D)  a focus on what is best for production. 
A)  managers with strong position power. 
B)  managers who are both technologically savvy and conceptually savvy. 
C)  better educated, better trained, and better paid employees. 
D)  a focus on what is best for production.

Question 6

Describe two major issues that are important in organizational design.

Accepted Answer

There are four issues from which the stu

Question 7

Henri Fayol and Max Weber are best known for their contributions to

Accepted Answer

A)  production theory. 
B)  marketing theory. 
C)  organization theory. 
D)  finance theory. 
A)  production theory. 
B)  marketing theory. 
C)  organization theory. 
D)  finance theory.

Question 8

Max Weber favored which of the following?

Accepted Answer

A)  inverted organizations 
B)  worker participation in decision making 
C)  staffing and promotions based on qualifications 
D)  flat organizations 
A)  inverted organizations 
B)  worker participation in decision making 
C)  staffing and promotions based on qualifications 
D)  flat organizations

Question 9

Competitive benchmarking rates an organization's products and operations against the industry average.

Accepted Answer

A) True 
 B)False

Question 10

The optimum number of subordinates a manager can supervise is referred to as the

Accepted Answer

A)  manager-subordinate ratio. 
B)  chain of command. 
C)  employee quota. 
D)  span of control. 
A)  manager-subordinate ratio. 
B)  chain of command. 
C)  employee quota. 
D)  span of control.

Question 11

Which of the following are common responses of employees when faced with change?

Accepted Answer

A)  "That's the way we've always done things." 
B)  "Perhaps I'll be able to get a promotion now." 
C)  "I'm excited to learn something new." 
D)  "This should be easy to accept." 
A)  "That's the way we've always done things." 
B)  "Perhaps I'll be able to get a promotion now." 
C)  "I'm excited to learn something new." 
D)  "This should be easy to accept."

Question 12

Fayol's principles suggest that the goals of the firm are less important than the goals of individual workers.

Accepted Answer

A) True 
 B)False

Question 13

A firm's informal organization refers to the structure that identifies the authority, responsibility, and position of people within the organization.

Accepted Answer

A) True 
 B)False

Question 14

From her discussions with employees, Angelica learned quickly that production workers put their trust in 20-year veteran Willie McClaren. Many people told her that if you wanted something done, Willie was the person to see. Willie appears to be an important part of the

Accepted Answer

A)  decentralized authority. 
B)  span of control. 
C)  informal organization. 
D)  functional structure. 
A)  decentralized authority. 
B)  span of control. 
C)  informal organization. 
D)  functional structure.

Question 15

As the head of the engineering department for her company, Jody works with her team on complex and challenging projects. The level of detail in this work requires Jody to spend a significant amount of time with each team member, providing advice and support. Due to the complexity and time involvement of each project, Jody has a(n) ________ span of control.

Accepted Answer

A)  wide 
B)  narrow 
C)  unlimited 
D)  functional 
A)  wide 
B)  narrow 
C)  unlimited 
D)  functional

Question 16

Javier is a self-employed patent attorney and it seems like he is always working! Large corporations hire him on an as-needed basis to review prospective ideas and help with securing patents for a variety of inventions including surgical instruments, medicines, and high-tech gadgets. Once he secures a contract, Javier knows approximately how many weeks or months he will work. Javier works for virtual corporations.

Accepted Answer

A) True 
 B)False

Question 17

Span of control refers to the number of different markets a business can serve efficiently.

Accepted Answer

A) True 
 B)False

Question 18

Staff positions in an organization

Accepted Answer

A)  support and assist the line positions. 
B)  are superior to line positions. 
C)  are less well-paid than line positions. 
D)  are ways to employ past CEOs until they retire. 
A)  support and assist the line positions. 
B)  are superior to line positions. 
C)  are less well-paid than line positions. 
D)  are ways to employ past CEOs until they retire.

Question 19

When management structures the organization, it makes decisions about which products and services it will offer and how it is going to finance the company.

Accepted Answer

A) True 
 B)False

Question 20

By structuring the company with cross-functional teams, there is a greater chance that a business is more responsive to social trends affecting customer preferences.

Accepted Answer

A) True 
 B)False

Exam 8: Structuring Organizations for Todays Challenges

The informal organization of a business is probably best suited to

Serena has long dreamed of opening her own restaurant. She, of course, knows that she will need to organize her business. Organizing begins with determining the work to be done.

Some companies have created hybrid versions of departmentalization, where they combine two or more traditional ways of departmentalizing.

The traditional way to departmentalize an organization is by geographical area served.

For an inverted organization to be effective, it requires

Describe two major issues that are important in organizational design.

Henri Fayol and Max Weber are best known for their contributions to

Max Weber favored which of the following?

Competitive benchmarking rates an organization's products and operations against the industry average.

The optimum number of subordinates a manager can supervise is referred to as the

Which of the following are common responses of employees when faced with change?

Fayol's principles suggest that the goals of the firm are less important than the goals of individual workers.

A firm's informal organization refers to the structure that identifies the authority, responsibility, and position of people within the organization.

From her discussions with employees, Angelica learned quickly that production workers put their trust in 20-year veteran Willie McClaren. Many people told her that if you wanted something done, Willie was the person to see. Willie appears to be an important part of the

Span of control refers to the number of different markets a business can serve efficiently.

Staff positions in an organization

When management structures the organization, it makes decisions about which products and services it will offer and how it is going to finance the company.

By structuring the company with cross-functional teams, there is a greater chance that a business is more responsive to social trends affecting customer preferences.

Taking Risks and Making Profits Within the Dynamic Business Environment

Understanding Economics and How It Affects Business

Doing Business in Global Markets

Demanding Ethical and Socially Responsible Behavior

How to Form a Business

Entrepreneurship and Starting a Small Business

Management and Leadership

Production and Operations Management

Motivating Employees

Human Resource Management: Finding and Keeping the Best Employees

Dealing With Employeemanagement Issues

Marketing: Helping Buyers Buy

Developing and Pricing Goods and Services

Distributing Products

Using Effective Promotions

Understanding Accounting and Financial Information

Financial Management

Using Securities Markets for Financing and Investing Opportunities

Money, Financial Institutions, and the Federal Reserve

Appendix: Working Within the Legal Environment

Appendix: Using Technology to Manage Information

Appendix: Managing Risk

Appendix: Managing Personal Finances

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