Question 1

According to the classical theory of motivation,attention from the supervisor is more of a motivator than money.

Accepted Answer

A) True 
 B)False

Question 2

Personality includes personal attributes that vary from one person to another.

Accepted Answer

A) True 
 B)False

Question 3

Discuss how an employee's level of self-esteem affects their actions and needs at the workplace.

Accepted Answer

Self-esteem is the extent to which a per

Question 4

With job sharing,companies often experience increased turnover.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following aspects of the psychological contract is provided by the organization?

Accepted Answer

A)  Competency 
B)  Effort 
C)  Time 
D)  Career opportunities 
E)  Talent 
A)  Competency 
B)  Effort 
C)  Time 
D)  Career opportunities 
E)  Talent

Question 6

Organizational citizenship reflects the ability of a behavior to detract from,rather than contribute to,organizational performance.

Accepted Answer

A) True 
 B)False

Question 7

How can an organization fulfill their organization's contract obligations to employees?

Accepted Answer

A)  Contributions 
B)  Psychological contracts 
C)  Inducements 
D)  Intention 
E)  Cognition 
A)  Contributions 
B)  Psychological contracts 
C)  Inducements 
D)  Intention 
E)  Cognition

Question 8

With job rotation,conventional office space is redesigned to accommodate jobs that are less dependent on assigned spaces.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following allows people to choose their working hours by adjusting a standard work schedule on a daily or weekly basis?

Accepted Answer

A)  Job enrichment 
B)  Flextime programs 
C)  Job enlargement 
D)  Job redesign 
E)  Work sharing 
A)  Job enrichment 
B)  Flextime programs 
C)  Job enlargement 
D)  Job redesign 
E)  Work sharing

Question 10

According to Frederick Herzberg,which of the following is considered a hygiene factor?

Accepted Answer

A)  Recognition 
B)  Hours 
C)  Working conditions 
D)  Additional time off 
E)  Added responsibility 
A)  Recognition 
B)  Hours 
C)  Working conditions 
D)  Additional time off 
E)  Added responsibility

Question 11

If a task involves a high level of detail,which type of personality would be best suited to perform the task?

Accepted Answer

A)  One who exhibits high agreeableness and low conscientiousness 
B)  One who exhibits more negative emotionality and low agreeableness 
C)  One who exhibits high openness and low negative emotionality 
D)  One who exhibits high conscientiousness and low extraversion 
E)  One who exhibits high creativity and low negative emotionality 
A)  One who exhibits high agreeableness and low conscientiousness 
B)  One who exhibits more negative emotionality and low agreeableness 
C)  One who exhibits high openness and low negative emotionality 
D)  One who exhibits high conscientiousness and low extraversion 
E)  One who exhibits high creativity and low negative emotionality

Question 12

Performance behaviors contribute directly to company productivity.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is the most frequently used method of setting performance goals to motivate behavior?

Accepted Answer

A)  Social learning 
B)  Participative management 
C)  Management by objectives 
D)  Job enrichment 
E)  Positive reinforcement 
A)  Social learning 
B)  Participative management 
C)  Management by objectives 
D)  Job enrichment 
E)  Positive reinforcement

Question 14

What is the correct term for one's belief that their behavior has an effect on what happens to them?

Accepted Answer

A)  Self-efficacy 
B)  Authoritarianism 
C)  Self-esteem 
D)  Locus of control 
E)  Risk propensity 
A)  Self-efficacy 
B)  Authoritarianism 
C)  Self-esteem 
D)  Locus of control 
E)  Risk propensity

Question 15

Which of the following,if true,would BEST show that a manager's strategy for motivating his team is consistent with "Theory Y" about employee motivation?

Accepted Answer

A)  The employees would need to see incentives as worth having for their own sake. 
B)  The employees would need to see their work as contributing to a success that they share in. 
C)  The manager wants his team to feel rewards will increase as the quality of work is increased. 
D)  The manager thinks that his team will not do their work well without added incentives. 
E)  The manager thinks that incentives are needed in order to boost morale. 
A)  The employees would need to see incentives as worth having for their own sake. 
B)  The employees would need to see their work as contributing to a success that they share in. 
C)  The manager wants his team to feel rewards will increase as the quality of work is increased. 
D)  The manager thinks that his team will not do their work well without added incentives. 
E)  The manager thinks that incentives are needed in order to boost morale.

Question 16

Contrast Theory X and Theory Y.

Accepted Answer

Theory X carries the assumption that peo

Question 17

Discuss ways in which absenteeism affects coworkers and the organization.

Accepted Answer

Absenteeism is a counterproductive behav

Question 18

Which of the following is NOT a central aspect of organizational citizenship?

Accepted Answer

A)  Reporting structure 
B)  Corporate culture 
C)  Workgroup attitude 
D)  Business field 
E)  Team composition 
A)  Reporting structure 
B)  Corporate culture 
C)  Workgroup attitude 
D)  Business field 
E)  Team composition

Question 19

What is the Hawthorne effect?

Accepted Answer

A)  The belief that employees are motivated by money alone 
B)  The conclusion that workers are more productive if management pays attention to them 
C)  The determination that the level of lighting in a workplace has no effect on productivity 
D)  The theory that workers are more productive if their jobs are analyzed closely 
E)  The unspoken agreement between the employee and the employer 
A)  The belief that employees are motivated by money alone 
B)  The conclusion that workers are more productive if management pays attention to them 
C)  The determination that the level of lighting in a workplace has no effect on productivity 
D)  The theory that workers are more productive if their jobs are analyzed closely 
E)  The unspoken agreement between the employee and the employer

Question 20

How does Maslow's hierarchy of needs model explain employee motivation?

Accepted Answer

Maslow identified five levels of human n

According to the classical theory of motivation,attention from the supervisor is more of a motivator than money.

Personality includes personal attributes that vary from one person to another.

Discuss how an employee's level of self-esteem affects their actions and needs at the workplace.

With job sharing,companies often experience increased turnover.

Which of the following aspects of the psychological contract is provided by the organization?

Organizational citizenship reflects the ability of a behavior to detract from,rather than contribute to,organizational performance.

How can an organization fulfill their organization's contract obligations to employees?

With job rotation,conventional office space is redesigned to accommodate jobs that are less dependent on assigned spaces.

Which of the following allows people to choose their working hours by adjusting a standard work schedule on a daily or weekly basis?

According to Frederick Herzberg,which of the following is considered a hygiene factor?

If a task involves a high level of detail,which type of personality would be best suited to perform the task?

Performance behaviors contribute directly to company productivity.

Which of the following is the most frequently used method of setting performance goals to motivate behavior?

What is the correct term for one's belief that their behavior has an effect on what happens to them?

Which of the following,if true,would BEST show that a manager's strategy for motivating his team is consistent with "Theory Y" about employee motivation?

Contrast Theory X and Theory Y.

Discuss ways in which absenteeism affects coworkers and the organization.

Which of the following is NOT a central aspect of organizational citizenship?

What is the Hawthorne effect?

How does Maslow's hierarchy of needs model explain employee motivation?

The US Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Managing the Business

Organizing the Business

Operations Management and Quality

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology Itfor Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

Filters

Exam 8: Employee Behavior and Motivation

According to the classical theory of motivation,attention from the supervisor is more of a motivator than money.

Personality includes personal attributes that vary from one person to another.

Discuss how an employee's level of self-esteem affects their actions and needs at the workplace.

With job sharing,companies often experience increased turnover.

Which of the following aspects of the psychological contract is provided by the organization?

Organizational citizenship reflects the ability of a behavior to detract from,rather than contribute to,organizational performance.

How can an organization fulfill their organization's contract obligations to employees?

With job rotation,conventional office space is redesigned to accommodate jobs that are less dependent on assigned spaces.

Which of the following allows people to choose their working hours by adjusting a standard work schedule on a daily or weekly basis?

According to Frederick Herzberg,which of the following is considered a hygiene factor?

If a task involves a high level of detail,which type of personality would be best suited to perform the task?

Performance behaviors contribute directly to company productivity.

Which of the following is the most frequently used method of setting performance goals to motivate behavior?

What is the correct term for one's belief that their behavior has an effect on what happens to them?

Which of the following,if true,would BEST show that a manager's strategy for motivating his team is consistent with "Theory Y" about employee motivation?

Contrast Theory X and Theory Y.

Discuss ways in which absenteeism affects coworkers and the organization.

Which of the following is NOT a central aspect of organizational citizenship?

What is the Hawthorne effect?

How does Maslow's hierarchy of needs model explain employee motivation?

The US Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Managing the Business

Organizing the Business

Operations Management and Quality

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology Itfor Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

Filters