Question 1

Positive reinforcement is used when a company or manager provides a reward when employees' exhibit desired behaviors.

Accepted Answer

A) True 
 B)False

Question 2

What causes people to behave in a certain way on the job?

Accepted Answer

A)  Person-job fit 
B)  Inducements 
C)  Pay 
D)  Psychological contracts 
E)  Motivation 
A)  Person-job fit 
B)  Inducements 
C)  Pay 
D)  Psychological contracts 
E)  Motivation

Question 3

According to which theory are employees given a voice in how they do their jobs and how the company is managed?

Accepted Answer

A)  Participative management and empowerment 
B)  Theory X 
C)  Classical theory of motivation 
D)  Modified work schedules 
E)  Scientific management 
A)  Participative management and empowerment 
B)  Theory X 
C)  Classical theory of motivation 
D)  Modified work schedules 
E)  Scientific management

Question 4

What is the outcome when employees have positive attitudes towards their jobs?

Accepted Answer

A)  Increased cognitive dissonance 
B)  Decreased morale 
C)  Stronger intention 
D)  Limited commitment 
E)  Increased job satisfaction 
A)  Increased cognitive dissonance 
B)  Decreased morale 
C)  Stronger intention 
D)  Limited commitment 
E)  Increased job satisfaction

Question 5

What is flextime an example of?

Accepted Answer

A)  Job sharing 
B)  Job rotation 
C)  Modified work scheduling 
D)  Work sharing 
E)  Modified workplace planning 
A)  Job sharing 
B)  Job rotation 
C)  Modified work scheduling 
D)  Work sharing 
E)  Modified workplace planning

Question 6

Hygiene factors affect motivation only if they are absent or fail to meet expectations.

Accepted Answer

A) True 
 B)False

Question 7

According to McClelland,what do employees experience when they tend to want reassurance and approval from others and are genuinely concerned about others' feelings?

Accepted Answer

A)  The need for power 
B)  The need for satisfaction 
C)  The need for achievement 
D)  The need for motivation 
E)  The need for affiliation 
A)  The need for power 
B)  The need for satisfaction 
C)  The need for achievement 
D)  The need for motivation 
E)  The need for affiliation

Question 8

According to social learning theory,people learn,in part,because others expect them to.

Accepted Answer

A) True 
 B)False

Question 9

Discuss ways in which managers can link the concept of punishment and rewards as a form of behavior modification.

Accepted Answer

Some managers try to influence workers'

Question 10

According to McClelland,what is the need for achievement based on?

Accepted Answer

A)  The desire to control one's environment 
B)  The desire to increase job satisfaction 
C)  Recognition for a job well done 
D)  The desire to accomplish a goal or task as effectively as possible 
E)  The need for promotions 
A)  The desire to control one's environment 
B)  The desire to increase job satisfaction 
C)  Recognition for a job well done 
D)  The desire to accomplish a goal or task as effectively as possible 
E)  The need for promotions

Question 11

According to Maslow's model,a set of needs will be a motivator until which of the following occurs?

Accepted Answer

A)  The needs are satisfied. 
B)  New needs are identified. 
C)  The person becomes self-motivated. 
D)  A supervisor changes the work. 
E)  The needs are replaced by hygiene factors. 
A)  The needs are satisfied. 
B)  New needs are identified. 
C)  The person becomes self-motivated. 
D)  A supervisor changes the work. 
E)  The needs are replaced by hygiene factors.

Question 12

How can teams lead to higher levels of employee motivation and satisfaction in smaller firms?

Accepted Answer

They help employees make decisions more

Question 13

How willing a person is to take chances in their decision process indicates a person's

Accepted Answer

A)  self-esteem. 
B)  locus of control. 
C)  risk propensity. 
D)  self-efficacy. 
E)  cognitive dissonance. 
A)  self-esteem. 
B)  locus of control. 
C)  risk propensity. 
D)  self-efficacy. 
E)  cognitive dissonance.

Question 14

Research suggests that the major personality dimension that exists in a variety of countries,and is therefore reasonably important across cultures is

Accepted Answer

A)  attitude. 
B)  cognition. 
C)  intention. 
D)  commitment. 
E)  self-esteem. 
A)  attitude. 
B)  cognition. 
C)  intention. 
D)  commitment. 
E)  self-esteem.

Question 15

If,instead of offering incentives for sales goals,a manager were to get ideas on increasing sales revenue from his sales team to implement,which of the following would MOST likely result?

Accepted Answer

A)  The sales team would be more motivated by feeling more invested in the process. 
B)  The sales team would prefer to be given clearly defined goals to meet. 
C)  The sales team would not have enough information to go on in order to get ideas. 
D)  The sales team would come up with too many different ideas. 
E)  The sales team would be more motivated because of the chance to earn more money. 
A)  The sales team would be more motivated by feeling more invested in the process. 
B)  The sales team would prefer to be given clearly defined goals to meet. 
C)  The sales team would not have enough information to go on in order to get ideas. 
D)  The sales team would come up with too many different ideas. 
E)  The sales team would be more motivated because of the chance to earn more money.

Question 16

Which of the following is based on the knowledge a person presumes to have about perceptions of truth and reality?

Accepted Answer

A)  Affect 
B)  Intention 
C)  Attitude 
D)  Personality 
E)  Cognition 
A)  Affect 
B)  Intention 
C)  Attitude 
D)  Personality 
E)  Cognition

Question 17

Behaviors that detract from,instead of contribute to,organizational performance are known as what?

Accepted Answer

A)  Inclusive 
B)  Negative reinforcement 
C)  Counterproductive 
D)  Turnover 
E)  Associative 
A)  Inclusive 
B)  Negative reinforcement 
C)  Counterproductive 
D)  Turnover 
E)  Associative

Question 18

The essence behind management by objectives (MBO)is that performance goals are used to direct and motivate behavior.

Accepted Answer

A) True 
 B)False

Question 19

What is the term for the extent to which a person's contributions and the organization's inducements match?

Accepted Answer

A)  Employee equity 
B)  Person-job fit 
C)  Psychological contract 
D)  Time-motion study 
E)  Team culture 
A)  Employee equity 
B)  Person-job fit 
C)  Psychological contract 
D)  Time-motion study 
E)  Team culture

Question 20

An employee is encouraged to apply for a promotion,but does not because he has children and wants to be home in the evening.Based on expectancy theory,which of the following explains why the employee doesn't apply for the job?

Accepted Answer

A)  The equity theory issue 
B)  The rewards-personal goals issue 
C)  The performance-rewards issue 
D)  The rewards-ethics issue 
E)  The ethics-performance issue 
A)  The equity theory issue 
B)  The rewards-personal goals issue 
C)  The performance-rewards issue 
D)  The rewards-ethics issue 
E)  The ethics-performance issue

Positive reinforcement is used when a company or manager provides a reward when employees' exhibit desired behaviors.

What causes people to behave in a certain way on the job?

According to which theory are employees given a voice in how they do their jobs and how the company is managed?

What is the outcome when employees have positive attitudes towards their jobs?

What is flextime an example of?

Hygiene factors affect motivation only if they are absent or fail to meet expectations.

According to McClelland,what do employees experience when they tend to want reassurance and approval from others and are genuinely concerned about others' feelings?

According to social learning theory,people learn,in part,because others expect them to.

Discuss ways in which managers can link the concept of punishment and rewards as a form of behavior modification.

According to McClelland,what is the need for achievement based on?

According to Maslow's model,a set of needs will be a motivator until which of the following occurs?

How can teams lead to higher levels of employee motivation and satisfaction in smaller firms?

How willing a person is to take chances in their decision process indicates a person's

Research suggests that the major personality dimension that exists in a variety of countries,and is therefore reasonably important across cultures is

If,instead of offering incentives for sales goals,a manager were to get ideas on increasing sales revenue from his sales team to implement,which of the following would MOST likely result?

Which of the following is based on the knowledge a person presumes to have about perceptions of truth and reality?

Behaviors that detract from,instead of contribute to,organizational performance are known as what?

The essence behind management by objectives (MBO)is that performance goals are used to direct and motivate behavior.

What is the term for the extent to which a person's contributions and the organization's inducements match?

An employee is encouraged to apply for a promotion,but does not because he has children and wants to be home in the evening.Based on expectancy theory,which of the following explains why the employee doesn't apply for the job?

The US Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Managing the Business

Organizing the Business

Operations Management and Quality

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology Itfor Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

Filters

Exam 8: Employee Behavior and Motivation

Positive reinforcement is used when a company or manager provides a reward when employees' exhibit desired behaviors.

What causes people to behave in a certain way on the job?

According to which theory are employees given a voice in how they do their jobs and how the company is managed?

What is the outcome when employees have positive attitudes towards their jobs?

What is flextime an example of?

Hygiene factors affect motivation only if they are absent or fail to meet expectations.

According to McClelland,what do employees experience when they tend to want reassurance and approval from others and are genuinely concerned about others' feelings?

According to social learning theory,people learn,in part,because others expect them to.

Discuss ways in which managers can link the concept of punishment and rewards as a form of behavior modification.

According to McClelland,what is the need for achievement based on?

According to Maslow's model,a set of needs will be a motivator until which of the following occurs?

How can teams lead to higher levels of employee motivation and satisfaction in smaller firms?

How willing a person is to take chances in their decision process indicates a person's

Research suggests that the major personality dimension that exists in a variety of countries,and is therefore reasonably important across cultures is

If,instead of offering incentives for sales goals,a manager were to get ideas on increasing sales revenue from his sales team to implement,which of the following would MOST likely result?

Which of the following is based on the knowledge a person presumes to have about perceptions of truth and reality?

Behaviors that detract from,instead of contribute to,organizational performance are known as what?

The essence behind management by objectives (MBO)is that performance goals are used to direct and motivate behavior.

What is the term for the extent to which a person's contributions and the organization's inducements match?

An employee is encouraged to apply for a promotion,but does not because he has children and wants to be home in the evening.Based on expectancy theory,which of the following explains why the employee doesn't apply for the job?

The US Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Managing the Business

Organizing the Business

Operations Management and Quality

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology Itfor Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

Filters