Question 1

The nurses in the emergency department in Question 23 continue to be concerned about safety levels.As the manager,you ask the nurses to:

Accepted Answer

A)  Register their concerns with senior management. 
B)  Take their concerns to the local newspaper. 
C)  Provide accurate, clear, concise data of incidents involving safety. 
D)  Contact their union to discuss their concerns. 
A)  Register their concerns with senior management. 
B)  Take their concerns to the local newspaper. 
C)  Provide accurate, clear, concise data of incidents involving safety. 
D)  Contact their union to discuss their concerns.

Question 2

The staff members in a local emergency department are experiencing stress and burnout as the result of excessive overtime.The staff decides to unionize to negotiate for better working conditions.The increase in unionization within health care may be attributed to the:

Accepted Answer

A)  Movement from being "blue-collar workers" to being "knowledge workers." 
B)  Excess profits in health care. 
C)  Level of risk that exists for health care. 
D)  Number of people who are involved in health care. 
A)  Movement from being "blue-collar workers" to being "knowledge workers." 
B)  Excess profits in health care. 
C)  Level of risk that exists for health care. 
D)  Number of people who are involved in health care.

Question 3

In Hospital STV,senior administration is strongly oriented toward fiscal and social conservatism.The nursing department is deeply concerned with the provision of quality to the community,which includes a high number of poor and unemployed.To accomplish the goals of the nursing department,resources need to be allocated that administration is not able to allocate.Nursing and administration:

Accepted Answer

A)  Are engaged in shared governance. 
B)  Are involved in an irreconcilable conflict of interests. 
C)  Represent separate subcultures in the institution. 
D)  Represent union and nonunion conflict. 
A)  Are engaged in shared governance. 
B)  Are involved in an irreconcilable conflict of interests. 
C)  Represent separate subcultures in the institution. 
D)  Represent union and nonunion conflict.

Question 4

Government and third-party payers announce reduction of compensation for the delivery of patient services.Hospital STV has a flat organizational structure.After the funding announcements,senior officials at the hospital meet and make decisions regarding cost containment of new revenue streams.This action is consistent with:

Accepted Answer

A)  The practice of leaving financial decisions with senior officials who understand the total context of funding. 
B)  A tendency to concentrate decision making during economic downturns at the top administrative level. 
C)  A need to make expedient decisions that are likely to be poorly received by staff. 
D)  Ensuring that decisions with regard to cost are made equitably across all departments. 
A)  The practice of leaving financial decisions with senior officials who understand the total context of funding. 
B)  A tendency to concentrate decision making during economic downturns at the top administrative level. 
C)  A need to make expedient decisions that are likely to be poorly received by staff. 
D)  Ensuring that decisions with regard to cost are made equitably across all departments.

Question 5

In a nurse managers' meeting,strategies for ways to help retain staff are discussed.One strategy for assisting nurses in developing collective action skills is:

Accepted Answer

A)  Accepting the practice of "going along to get along." 
B)  Attending as many workshops as practical. 
C)  Spending as much time as possible in clinical settings. 
D)  Taking the opportunity to work with a mentor. 
A)  Accepting the practice of "going along to get along." 
B)  Attending as many workshops as practical. 
C)  Spending as much time as possible in clinical settings. 
D)  Taking the opportunity to work with a mentor.

Question 6

While making rounds,a night supervisor finds a unit with a low census and too many staff members.The night supervisor is performing as a statutory supervisor when he or she:

Accepted Answer

A)  Assigns nurses to care for specific clients. 
B)  Develops a protocol for unlicensed personnel. 
C)  Recommends transferring a nurse to another service. 
D)  Teaches a nurse to use a new piece of equipment. 
A)  Assigns nurses to care for specific clients. 
B)  Develops a protocol for unlicensed personnel. 
C)  Recommends transferring a nurse to another service. 
D)  Teaches a nurse to use a new piece of equipment.

The nurses in the emergency department in Question 23 continue to be concerned about safety levels.As the manager,you ask the nurses to:

The staff members in a local emergency department are experiencing stress and burnout as the result of excessive overtime.The staff decides to unionize to negotiate for better working conditions.The increase in unionization within health care may be attributed to the:

In a nurse managers' meeting,strategies for ways to help retain staff are discussed.One strategy for assisting nurses in developing collective action skills is:

While making rounds,a night supervisor finds a unit with a low census and too many staff members.The night supervisor is performing as a statutory supervisor when he or she:

Leading, Managing, and Following

Patient Safety

Developing the Role of Leader

Developing the Role of Manager

Legal and Ethical Issues

Making Decisions and Solving Problems

Health Care Organizations

Understanding and Designing Organizational Structures

Cultural Diversity in Health Care

Power, Politics, and Influence

Caring,Communicating,and Managing With Technology

Managing Costs and Budgets

Care Delivery Strategies

Staffing and Scheduling

Selecting, Developing, and Evaluating Staff

Strategic Planning, Goal-Setting, and Marketing

Leading Change

Building Teams Through Communication and Partnerships

Managing Quality and Risk

Translating Research Into Practice

Consumer Relationships

Conflict: the Cutting Edge of Change

Managing Personalpersonnel Problems

Workplace Violence and Incivility

Delegation: An Art of Professional Practice

Role Transition

Self-Management: Stress and Time

Managing Your Career

Thriving for the Future

Filters

Exam 19: Collective Action

The nurses in the emergency department in Question 23 continue to be concerned about safety levels.As the manager,you ask the nurses to:

The staff members in a local emergency department are experiencing stress and burnout as the result of excessive overtime.The staff decides to unionize to negotiate for better working conditions.The increase in unionization within health care may be attributed to the:

In a nurse managers' meeting,strategies for ways to help retain staff are discussed.One strategy for assisting nurses in developing collective action skills is:

While making rounds,a night supervisor finds a unit with a low census and too many staff members.The night supervisor is performing as a statutory supervisor when he or she:

Leading, Managing, and Following

Patient Safety

Developing the Role of Leader

Developing the Role of Manager

Legal and Ethical Issues

Making Decisions and Solving Problems

Health Care Organizations

Understanding and Designing Organizational Structures

Cultural Diversity in Health Care

Power, Politics, and Influence

Caring,Communicating,and Managing With Technology

Managing Costs and Budgets

Care Delivery Strategies

Staffing and Scheduling

Selecting, Developing, and Evaluating Staff

Strategic Planning, Goal-Setting, and Marketing

Leading Change

Building Teams Through Communication and Partnerships

Managing Quality and Risk

Translating Research Into Practice

Consumer Relationships

Conflict: the Cutting Edge of Change

Managing Personalpersonnel Problems

Workplace Violence and Incivility

Delegation: An Art of Professional Practice

Role Transition

Self-Management: Stress and Time

Managing Your Career

Thriving for the Future

Filters