Exam 9: Cultural Diversity in Health Care

In Question 12,you are exhibiting:

During managers' meetings,Lindsay is surprised by the forthrightness of male managers.She finds that,during discussions,she would be more likely to say:

Mary joins 5W nursing unit.Mary is a new graduate who is anxious to fit in.She soon learns that some of her "book learning" is being criticized by her colleagues,so she adapts her practice to what others on the unit are doing.She is demonstrating:

Sarah,RN,complains to you that a male nurse from a different culture sits very close during charting and leans toward her when speaking.In responding to Sarah,you consider that differences across cultures that are relevant to this situation include:

During performance appraisal,you praise Xia for her attention and care to nursing details.You suggest that her care would be further enhanced by greater acknowledgment of patients' feelings.Xia bursts into tears and leaves the office.Later,you learn that criticism is perceived as akin to failure in Xia's culture.You reflect on how you could modify your approach in the future to acknowledge different cultural interpretations of feedback.Your response is indicative of:

In discussions with another unit manager,you share your concern that staff on the unit try to take advantage of your understanding of their unique needs and ask for special treatment in scheduling and days off.Your concern is related to: