Exam 8: Project Quality Management
Exam 1: Introduction to Project Management91 Questions
Exam 2: The Project Management Information Technology Context85 Questions
Exam 3: The Project Management Process Groups83 Questions
Exam 4: Project Integration Management83 Questions
Exam 5: Project Scope Management77 Questions
Exam 6: Project Schedule Management99 Questions
Exam 7: Project Cost Management98 Questions
Exam 8: Project Quality Management81 Questions
Exam 9: Project Resource Management85 Questions
Exam 10: Project Communications Management73 Questions
Exam 11: Project Risk Management79 Questions
Exam 12: Project Procurement Management82 Questions
Exam 13: Project Stakeholder Management50 Questions
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The International Organization for Standardization (ISO) defines _____ as "the totality of characteristics of an entity that bear on its ability to satisfy stated or implied needs."
(Short Answer)
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The main outputs of which process are a quality management plan, quality metrics, project management plan updates, and project documents updates?
(Multiple Choice)
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Which testing involves an independent test performed by end users prior to accepting the delivered system?
(Multiple Choice)
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DeMarco and Lister's study on organizations and productivity found direct correlations between productivity and programming language, years of experience, and salary.
(True/False)
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The term _____ means a product can be used as it was intended.
(Short Answer)
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Which five-phase improvement process do projects that use Six Sigma principles for quality control normally follow?
(Multiple Choice)
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Six Sigma's target for perfection is the achievement of no more than _____ defects, errors, or mistakes per million opportunities.
(Multiple Choice)
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The Six Sigma approach works best for a project where a quality problem is identified between the current and desired performance.
(True/False)
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Which process involves choosing part of a population of interest for inspection?
(Multiple Choice)
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What term is used for the ability of a product or service to perform as expected under normal conditions?
(Multiple Choice)
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Using Six Sigma principles is an organization-wide commitment and all employees must embrace its principles.
(True/False)
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Testing as a stage is important only at the end of an information technology product development.
(True/False)
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Which addresses the ease of performing maintenance on a product?
(Multiple Choice)
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What are the three main outcomes of quality control? Briefly describe each.
(Essay)
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Which term is used for a standard of measurement in quality management?
(Multiple Choice)
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In TQC, product quality is more important than production rates, and workers are allowed to stop production whenever a quality problem occurs.
(True/False)
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The _____ represents the number of units handled correctly through the process steps.
(Short Answer)
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The purpose of _____ is to ensure that the project will satisfy the needs for which it was undertaken.
(Short Answer)
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The design of experiments technique cannot be applied to project management issues such as cost and schedule trade-offs.
(True/False)
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Which term is used for the degree to which a system performs its intended function?
(Multiple Choice)
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