Question 1

A spiral is always negative.

Accepted Answer

A) True 
 B)False

Question 2

All of the following are disconfirming messages except

Accepted Answer

A) ​interrupting the other person. 
B) ​giving ambiguous responses. 
C) ​ignoring the other person. 
D) ​using a problem-oriented approach. 
E) ​responding with clichés. 
A) ​interrupting the other person. 
B) ​giving ambiguous responses. 
C) ​ignoring the other person. 
D) ​using a problem-oriented approach. 
E) ​responding with clichés.

Question 3

Your instructor tells you how poor your writing ability is and how wrong it is for you not to work harder on it.That instructor used the Gibb category of​

Accepted Answer

A) ​description. 
B) ​evaluation. 
C) ​problem orientation. 
D) ​equality. 
E) ​provisionalism. 
A) ​description. 
B) ​evaluation. 
C) ​problem orientation. 
D) ​equality. 
E) ​provisionalism.

Question 4

"It's my way or the highway!"

Accepted Answer

A) ​evaluation 
B) ​control 
C) ​neutrality 
D) ​superiority 
E) ​certainty 
A) ​evaluation 
B) ​control 
C) ​neutrality 
D) ​superiority 
E) ​certainty

Question 5

"You are such a couch potato" is an example of what Gibb defense-arousing behavior?​

Accepted Answer

A) ​evaluation. 
B) ​control. 
C) ​strategy. 
D) ​neutrality. 
E) ​superiority. 
A) ​evaluation. 
B) ​control. 
C) ​strategy. 
D) ​neutrality. 
E) ​superiority.

Question 6

A confirming response may

Accepted Answer

A) ​criticize the other. 
B) ​reveal deception. 
C) ​recognize manipulation. 
D) ​control the other. 
A) ​criticize the other. 
B) ​reveal deception. 
C) ​recognize manipulation. 
D) ​control the other.

Question 7

Describe a recent incident when you were defensive.Explain which part of your self-concept you were protecting, and describe the consequences of your defensiveness.

Accepted Answer

Recently, I was in a meeting at work whe

Question 8

The most visible way disconfirming messages reinforce one another, as when one attack leads to another and another, is termed a(n)​

Accepted Answer

A) ​escalatory conflict spiral. 
B) ​de-escalatory conflict spiral. 
C) ​cognitive dissonance reaction. 
D) ​impervious dyad. 
E) ​pillow-talk incident. 
A) ​escalatory conflict spiral. 
B) ​de-escalatory conflict spiral. 
C) ​cognitive dissonance reaction. 
D) ​impervious dyad. 
E) ​pillow-talk incident.

Question 9

Defensiveness is often a self-perpetuating cycle.

Accepted Answer

A) True 
 B)False

Question 10

What Gibb describes as "spontaneity" means saying the first thing that comes into your mind.

Accepted Answer

A) True 
 B)False

Question 11

Being ignored is less disconfirming than being dismissed or attacked.

Accepted Answer

A) True 
 B)False

Question 12

Behavior that fits into Gibb's category of "strategy" attempts to manipulate the other into doing what you want.

Accepted Answer

A) True 
 B)False

Question 13

Since ambiguous responses leave your partner unsure of your position, they would likely be interpreted as disconfirming.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following statements is the best supportive alternative to the accusation, "You just don't try hard enough."​

Accepted Answer

A) ​"You should try harder." 
B) ​"You give up too easily." 
C) ​"I'm worried you'll fail with two D's." 
D) ​"You should study two hours every night." 
E) ​"It's time we had a talk about trying." 
A) ​"You should try harder." 
B) ​"You give up too easily." 
C) ​"I'm worried you'll fail with two D's." 
D) ​"You should study two hours every night." 
E) ​"It's time we had a talk about trying."

A spiral is always negative.

All of the following are disconfirming messages except

Your instructor tells you how poor your writing ability is and how wrong it is for you not to work harder on it.That instructor used the Gibb category of

"It's my way or the highway!"

"You are such a couch potato" is an example of what Gibb defense-arousing behavior?

A confirming response may

Describe a recent incident when you were defensive.Explain which part of your self-concept you were protecting, and describe the consequences of your defensiveness.

The most visible way disconfirming messages reinforce one another, as when one attack leads to another and another, is termed a(n)

Defensiveness is often a self-perpetuating cycle.

What Gibb describes as "spontaneity" means saying the first thing that comes into your mind.

Being ignored is less disconfirming than being dismissed or attacked.

Behavior that fits into Gibb's category of "strategy" attempts to manipulate the other into doing what you want.

Since ambiguous responses leave your partner unsure of your position, they would likely be interpreted as disconfirming.

Which of the following statements is the best supportive alternative to the accusation, "You just don't try hard enough."

A First Look at Interpersonal Communication

Interpersonal Communication and Social Media

Communication and Identity

Perception

Emotions

Language

Nonverbal Communication

Listening

Communication and Relational Dynamics

Communication in Close Relationships

Managing Interpersonal Conflicts

Filters

Exam 11: Improving Communication Climates

A spiral is always negative.

All of the following are disconfirming messages except

Your instructor tells you how poor your writing ability is and how wrong it is for you not to work harder on it.That instructor used the Gibb category of​

"It's my way or the highway!"

"You are such a couch potato" is an example of what Gibb defense-arousing behavior?​

A confirming response may

Describe a recent incident when you were defensive.Explain which part of your self-concept you were protecting, and describe the consequences of your defensiveness.

The most visible way disconfirming messages reinforce one another, as when one attack leads to another and another, is termed a(n)​

Defensiveness is often a self-perpetuating cycle.

What Gibb describes as "spontaneity" means saying the first thing that comes into your mind.

Being ignored is less disconfirming than being dismissed or attacked.

Behavior that fits into Gibb's category of "strategy" attempts to manipulate the other into doing what you want.

Since ambiguous responses leave your partner unsure of your position, they would likely be interpreted as disconfirming.

Which of the following statements is the best supportive alternative to the accusation, "You just don't try hard enough."​

A First Look at Interpersonal Communication

Interpersonal Communication and Social Media

Communication and Identity

Perception

Emotions

Language

Nonverbal Communication

Listening

Communication and Relational Dynamics

Communication in Close Relationships

Managing Interpersonal Conflicts

Filters

Your instructor tells you how poor your writing ability is and how wrong it is for you not to work harder on it.That instructor used the Gibb category of

"You are such a couch potato" is an example of what Gibb defense-arousing behavior?

The most visible way disconfirming messages reinforce one another, as when one attack leads to another and another, is termed a(n)

Which of the following statements is the best supportive alternative to the accusation, "You just don't try hard enough."