Exam 16: Hiring and Managing Employees

The process of screening and hiring the best-qualified applicants with the greatest performance potential is called ________.

Reverse culture shock is much milder than the initial culture shock an expatriate faces.

Which of the following trains managers to be considerate and understanding of other people's feelings and emotions?

Which of the following statements regarding ethnocentric staffing is true?

Explain the advantages and disadvantages of a geocentric staffing policy,and discuss the effects of culture shock when assigning an employee to work in another country.

Scenario: Mr.Yoshimura goes to Tennessee Mr.Yoshimura,vice president of quality control at Oshimura Yarn,has recently been assigned to a three-year project at the company's Tennessee plant.Mr.Yoshimura has brought his wife and his three daughters with him from Yokohama to Tennessee. -Mr.Yoshimura and his family were initially very excited to see Tennessee but soon started missing their home,relatives and friends in Japan.They are facing ________.

Companies typically recruit ________ to train individuals placed in more demanding nonmanagerial positions at foreign branches.

The early return by an employee from an international assignment because of inadequate job performance is called ________.

________ is the process of staffing a company and ensuring that employees are as productive as possible.

Scenario: Swingset International Jerome Johnston,the human resource manager at the U.S.-based Swingset International,is developing an international staffing policy for the company.Jerome personally believes Swingset should send managers from the United States to manage each subsidiary.But the CEO of the company,Valerie Vermont,believes subsidiary operations ought to be managed by individuals from the host country. -The approach recommended by Jerome is called ________.

Which of the following is a psychological process affecting employees living abroad and is characterized by homesickness,irritability,confusion,aggravation,and depression?

Scenario: Gem Jewels Gem Jewels recently established a number of subsidiaries in various foreign countries aiming to build high levels of international business involvement in the coming years.Cultural training has to be given by the company to home-country managers assigned to work in the new subsidiaries. -The most basic level of training that can be given to the managers is ________.

Training local workers on how to work on an assembly line is an example of cultural assimilation.

Which of the following training approaches involve employees visiting another culture,walking the streets of its cities and villages,and becoming absorbed by the culture for a short time?

Codetermination allows labor representatives to participate in high-level company meetings.

Which of the following is the correct order of the different methods of cultural training from the least advanced to the most advanced?

Scenario: Swingset International Jerome Johnston,the human resource manager at the U.S.-based Swingset International,is developing an international staffing policy for the company.Jerome personally believes Swingset should send managers from the United States to manage each subsidiary.But the CEO of the company,Valerie Vermont,believes subsidiary operations ought to be managed by individuals from the host country. -A major drawback of the staffing policy recommended by Valerie is ________.

Scenario: You're Hired! Erica Els has just been promoted as vice president of human resources for Hudson Foods,a U.S.-based international frozen food corporation.Erica's first task is to staff the company's European subsidiary. -One lower-level position Erica must fill requires the employee to be familiar with the new market and its customs,traditions,and language.Also,the new hire must be comfortable with Hudson Food's organizational culture and business traditions.Who among the following will Erica most likely recruit for this position?

An expatriate manager who returns after a few years from an overseas assignment to find that there is no position for him in his home country office experiences a(n)________.

________ would most likely be recruited for nonmanagerial positions at foreign subsidiaries that do not require specialized skills.