Exam 16: Hiring and Managing Employees

Scenario: Gem Jewels Gem Jewels recently established a number of subsidiaries in various foreign countries aiming to build high levels of international business involvement in the coming years.Cultural training has to be given by the company to home-country managers assigned to work in the new subsidiaries. -If Gem Jewels wants its employees to get "into the minds" of the local people,it should provide ________.

The positive or negative condition of relations between employers and their workers is referred to as ________.

Individuals from the home country manage operations outside the home country in ________ staffing.

To help speed up the process of getting approvals for local operations,a firm would most likely benefit from hiring ________.

Explain why a person's ability to bridge cultural differences must be considered during "selection" for international assignments.How can eTraining help in bridging cultural differences?

Which of the following methods of cultural training involves the use of guerilla linguistics?

Scenario: Mr.Yoshimura goes to Tennessee Mr.Yoshimura,vice president of quality control at Oshimura Yarn,has recently been assigned to a three-year project at the company's Tennessee plant.Mr.Yoshimura has brought his wife and his three daughters with him from Yokohama to Tennessee. -If the family finds it difficult to adjust on returning to Japan after three years,they will experience ________.

Guerrilla linguistics is often used in the cultural assimilation stage.

The major drawback of polycentric staffing is the potential for losing control of the host-country operation.

Briefly explain how companies compensate managers in international markets.

Differentiate between culture shock and reverse culture shock.How can companies help employees deal with such issues?

Expatriate failure refers to an employee's early return from an international assignment because of inadequate job performance.

Scenario: Swingset International Jerome Johnston,the human resource manager at the U.S.-based Swingset International,is developing an international staffing policy for the company.Jerome personally believes Swingset should send managers from the United States to manage each subsidiary.But the CEO of the company,Valerie Vermont,believes subsidiary operations ought to be managed by individuals from the host country. -Which of the following is a drawback of Jerome's staffing approach?

Alec is an American working for a software company in Texas.He has been assigned to work on a project in China for a year.He would be considered as a(n)________ in China.

The first phase of human resource planning is estimating the company's future HR needs.

The psychological process of readapting to one's home culture after working in a host-country culture is called ________.

Discuss the disadvantages of an ethnocentric staffing policy.How do bonuses,tax incentives,and employee expectations contribute to high personnel costs?

Which of the following is an appropriate and widely-used method for staffing international business operations?

Companies typically recruit locally for nonmanagerial positions.

Which of the following is the first phase of human resource planning?