Exam 2: Cross-Cultural Business

Sally,a social worker from the United States,has been stationed in Konesia for a year.She notices several things about the Konesian society;the people who report to her,for example,do so with an excessive amount of submissiveness,and her superior seems to expect the same of her.Which of the following statements about Konesia would be consistent with Hofstede's framework?

What are the two types of family groups? Why does the family play an important role in affecting business activities across the world?

________ is a system in which a supervisor walks an employee through every step of an assignment or task,monitoring the results at each stage.

Are the Kluckhohn-Strodtbeck and Hofstede frameworks useful for understanding subcultures? Why or why not?

Scenario: The French Government The French Government has placed many restrictions upon the use of the English language within their borders.They argue that the inflow of English movies,music,and literature is responsible for the dilution of their rich culture. -Surveys conducted by a group of sociologists show that French children display more familiarity with the superheroes of Hollywood movies than with the heroes of their traditional folklore.The French Government can use this fact to prove the effect of ________ within their country.

The practice by which managers and other employees find jobs within their own companies for relatives is known as ________.

Hispanics comprise a subculture in the United States.

Describe the relationship between culture and the physical environment.

Which of the following terms is defined as the set of values,beliefs,rules,and institutions held by a specific group of people?

Scenario: Frankfurter Friday Betty Cleveland is the vice president of Frankfurter Friday,a highly successful hot dog joint in Oceania.Her company decides to expand to Asia and identifies China as the ideal market.Before she leaves for China,she studies their culture extensively and discovers that the number four is considered extremely unlucky,that not everybody is fluent in China's official language-Mandarin-and that punctuality is a highly valued trait in the country. -Which of the following terms describes Betty's effort to learn more about the Chinese culture?

Explain the concept of culture.Why is it important to avoid ethnocentricity and gain cultural literacy?

Andy comes from a culture that emphasizes hard work and promotes the entrepreneurial spirit within individuals.While he and his coworkers are encouraged to achieve their personal goals,they are also held responsible for their actions.According to Hofstede's framework,which of the following dimensions does this culture illustrate?

Ethnocentricity facilitates the establishment of new businesses abroad.

________ is crucial in production facilities where nonnative managers supervise local employees.

________ is often used to measure the technological advancement of a nation's markets or industries.

Over the last ten years,nearly 90% of medical graduates from Konesia have left the country for higher-paying jobs in the United States.What phenomenon has Konesia been witnessing?

Describe brain drain and its impact on an economy.What is reverse brain drain?

Which of the following statements is true of attitudes?

Bob is a journalist who intends to spend the next five months exploring Konesia.In order to be able to fit in with the locals,he studies their culture in detail.He familiarizes himself with their tastes and preferences,takes note of their taboos,and memorizes many of their sayings and phrases.Which of the following terms best describes his actions?

Scenario: Frankfurter Friday Betty Cleveland is the vice president of Frankfurter Friday,a highly successful hot dog joint in Oceania.Her company decides to expand to Asia and identifies China as the ideal market.Before she leaves for China,she studies their culture extensively and discovers that the number four is considered extremely unlucky,that not everybody is fluent in China's official language-Mandarin-and that punctuality is a highly valued trait in the country. -When selecting employees to help her establish their chain in China,she decides not to transfer Craig,as he believes that the people of China are less competent and skilled than the people of his country.What trait does Craig display?