Question 1

Using white space in a document

Accepted Answer

A)  is considered "cheating." 
B)  is only an option when you can't use color. 
C)  makes your document look unappealing. 
D)  provides visual contrast and important resting points for your readers. 
E)  is helpful only when you lack adequate information. 
A)  is considered "cheating." 
B)  is only an option when you can't use color. 
C)  makes your document look unappealing. 
D)  provides visual contrast and important resting points for your readers. 
E)  is helpful only when you lack adequate information.

Question 2

To improve the readability of your messages,make liberal use of references such as "the latter," "the former," "the aforementioned," and "as mentioned above."

Accepted Answer

A) True 
 B)False

Question 3

Informative headings and subheadings

Accepted Answer

A)  simply identify topics covered in the document. 
B)  guide readers to think a certain way about the topics covered. 
C)  are easier to write than descriptive headings. 
D)  are less helpful to readers than descriptive headings. 
E)  are unnecessary in business documents; descriptive headings are sufficient. 
A)  simply identify topics covered in the document. 
B)  guide readers to think a certain way about the topics covered. 
C)  are easier to write than descriptive headings. 
D)  are less helpful to readers than descriptive headings. 
E)  are unnecessary in business documents; descriptive headings are sufficient.

Question 4

Short words are generally more vivid and easier to read than long words.

Accepted Answer

A) True 
 B)False

Question 5

Editing for conciseness is

Accepted Answer

A)  less important than editing for clarity. 
B)  simply a matter of cutting all paragraphs to no more than three sentences each. 
C)  not necessary for business messages. 
D)  easy, and should be done as you write. 
E)  helpful to readers, and can make them more likely to read your documents. 
A)  less important than editing for clarity. 
B)  simply a matter of cutting all paragraphs to no more than three sentences each. 
C)  not necessary for business messages. 
D)  easy, and should be done as you write. 
E)  helpful to readers, and can make them more likely to read your documents.

Question 6

For effective document design,you should

Accepted Answer

A)  fit as much material as possible on each page. 
B)  use a mix of several typefaces and type sizes and include a variety of decorative touches to make the pages look more interesting. 
C)  balance the space devoted to text, artwork, and white space. 
D)  use bright background colors to make your messages stand out. 
E)  do all of the above. 
A)  fit as much material as possible on each page. 
B)  use a mix of several typefaces and type sizes and include a variety of decorative touches to make the pages look more interesting. 
C)  balance the space devoted to text, artwork, and white space. 
D)  use bright background colors to make your messages stand out. 
E)  do all of the above.

Question 7

"Environmental impact consultant study results" is an example of

Accepted Answer

A)  redundancy. 
B)  a dangling modifier. 
C)  a dependent clause. 
D)  a long noun sequence. 
E)  hedging. 
A)  redundancy. 
B)  a dangling modifier. 
C)  a dependent clause. 
D)  a long noun sequence. 
E)  hedging.

Question 8

Serif typefaces are generally preferable to sans serif fonts for

Accepted Answer

A)  display treatments. 
B)  all business documents. 
C)  headings and captions. 
D)  regular paragraph text. 
E)  none of the above. 
A)  display treatments. 
B)  all business documents. 
C)  headings and captions. 
D)  regular paragraph text. 
E)  none of the above.

Question 9

With more complex messages,it is a good idea to set aside a first draft for a day or two before beginning the revision process.

Accepted Answer

A) True 
 B)False

Question 10

The subject and predicate of a sentence should be kept as close together as possible.

Accepted Answer

A) True 
 B)False

Question 11

What is wrong with the following sentence? "Having sat on them for two days,the figures Marcy provided were already too late to help."

Accepted Answer

A)  It lacks parallelism. 
B)  It contains a dangling modifier. 
C)  It contains an awkward pointer. 
D)  It contains hedging. 
E)  Nothing-it is grammatically correct as written. 
A)  It lacks parallelism. 
B)  It contains a dangling modifier. 
C)  It contains an awkward pointer. 
D)  It contains hedging. 
E)  Nothing-it is grammatically correct as written.

Question 12

To make your message more interesting and accessible,you should use as many design elements and decorative touches as possible.

Accepted Answer

A) True 
 B)False

Question 13

Because the first thing that readers will notice about your message is its appearance,you should pay special attention to design and page layout.

Accepted Answer

A) True 
 B)False

Question 14

"Future plans" is an example of a redundancy.

Accepted Answer

A) True 
 B)False

Question 15

Define hedging and briefly explain why it should be avoided in business messages.

Accepted Answer

Hedging is pulling back from making a co

Question 16

Which of the following is an example of a hedging sentence?

Accepted Answer

A)  The employee's performance appears to be less than satisfactory. 
B)  The deadline is next Tuesday. 
C)  The financial statement needs to have two sections. 
D)  We must act on these recommendations. 
E)  None of the above are hedging. 
A)  The employee's performance appears to be less than satisfactory. 
B)  The deadline is next Tuesday. 
C)  The financial statement needs to have two sections. 
D)  We must act on these recommendations. 
E)  None of the above are hedging.

Question 17

In business documents,items in a list should always be numbered-using bullets or other graphics is unprofessional.

Accepted Answer

A) True 
 B)False

Question 18

Justified type is type that is

Accepted Answer

A)  set flush on the left and flush on the right. 
B)  centered. 
C)  set flush left and ragged on the right. 
D)  set flush right and ragged on the left. 
E)  none of the above 
A)  set flush on the left and flush on the right. 
B)  centered. 
C)  set flush left and ragged on the right. 
D)  set flush right and ragged on the left. 
E)  none of the above

Question 19

Items in a list do not need to have parallel construction.

Accepted Answer

A) True 
 B)False

Question 20

When using a computer thesaurus,you

Accepted Answer

A)  can assume that any alternatives it proposes are correct and appropriate. 
B)  should always select the most impressive-sounding words it suggests. 
C)  should be careful to use only those words that convey your intended meaning. 
D)  can count on it to list the best alternative first, followed by less desirable substitutes. 
E)  should combine it with the "replace all" function. 
A)  can assume that any alternatives it proposes are correct and appropriate. 
B)  should always select the most impressive-sounding words it suggests. 
C)  should be careful to use only those words that convey your intended meaning. 
D)  can count on it to list the best alternative first, followed by less desirable substitutes. 
E)  should combine it with the "replace all" function.

Using white space in a document

To improve the readability of your messages,make liberal use of references such as "the latter," "the former," "the aforementioned," and "as mentioned above."

Informative headings and subheadings

Short words are generally more vivid and easier to read than long words.

Editing for conciseness is

For effective document design,you should

"Environmental impact consultant study results" is an example of

Serif typefaces are generally preferable to sans serif fonts for

With more complex messages,it is a good idea to set aside a first draft for a day or two before beginning the revision process.

The subject and predicate of a sentence should be kept as close together as possible.

What is wrong with the following sentence? "Having sat on them for two days,the figures Marcy provided were already too late to help."

To make your message more interesting and accessible,you should use as many design elements and decorative touches as possible.

Because the first thing that readers will notice about your message is its appearance,you should pay special attention to design and page layout.

"Future plans" is an example of a redundancy.

Define hedging and briefly explain why it should be avoided in business messages.

Which of the following is an example of a hedging sentence?

In business documents,items in a list should always be numbered-using bullets or other graphics is unprofessional.

Justified type is type that is

Items in a list do not need to have parallel construction.

When using a computer thesaurus,you

Achieving Success Through Effective Business Communication

Mastering Team Skills and Interpersonal Communication

Communicating in a World of Diversity

Planning Business Messages

Writing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Planning Reports and Proposals

Writing Reports and Proposals

Completing Reports and Proposals

Designing and Delivering Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Handbook of Grammar, Mechanics, and Usage

Filters

Exam 6: Completing Business Messages

Using white space in a document

To improve the readability of your messages,make liberal use of references such as "the latter," "the former," "the aforementioned," and "as mentioned above."

Informative headings and subheadings

Short words are generally more vivid and easier to read than long words.

Editing for conciseness is

For effective document design,you should

"Environmental impact consultant study results" is an example of

Serif typefaces are generally preferable to sans serif fonts for

With more complex messages,it is a good idea to set aside a first draft for a day or two before beginning the revision process.

The subject and predicate of a sentence should be kept as close together as possible.

What is wrong with the following sentence? "Having sat on them for two days,the figures Marcy provided were already too late to help."

To make your message more interesting and accessible,you should use as many design elements and decorative touches as possible.

Because the first thing that readers will notice about your message is its appearance,you should pay special attention to design and page layout.

"Future plans" is an example of a redundancy.

Define hedging and briefly explain why it should be avoided in business messages.

Which of the following is an example of a hedging sentence?

In business documents,items in a list should always be numbered-using bullets or other graphics is unprofessional.

Justified type is type that is

Items in a list do not need to have parallel construction.

When using a computer thesaurus,you

Achieving Success Through Effective Business Communication

Mastering Team Skills and Interpersonal Communication

Communicating in a World of Diversity

Planning Business Messages

Writing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Planning Reports and Proposals

Writing Reports and Proposals

Completing Reports and Proposals

Designing and Delivering Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Handbook of Grammar, Mechanics, and Usage

Filters