Question 1

Most people belong to only one culture.

Accepted Answer

A) True 
 B)False

Question 2

Many difficulties in intercultural communication occur because people in different cultures have different

Accepted Answer

A)  genetics. 
B)  assumptions about how people should think, behave, and communicate. 
C)  environments. 
D)  media. 
E)  views, but all the same core values. 
A)  genetics. 
B)  assumptions about how people should think, behave, and communicate. 
C)  environments. 
D)  media. 
E)  views, but all the same core values.

Question 3

When it comes to planning for the future,

Accepted Answer

A)  people of all cultures view it as a valuable task. 
B)  individual views may differ, but it is not a cultural issue. 
C)  some societies tend to view it as a waste of time. 
D)  younger workers tend to place more value on it than older counterparts. 
E)  none of the above. 
A)  people of all cultures view it as a valuable task. 
B)  individual views may differ, but it is not a cultural issue. 
C)  some societies tend to view it as a waste of time. 
D)  younger workers tend to place more value on it than older counterparts. 
E)  none of the above.

Question 4

Briefly describe at least three strategies for writing effective multicultural messages.

Accepted Answer

Strategies for writing multicultural mes

Question 5

Foreign language instruction is one area where social networking technology has failed to have much of an impact.

Accepted Answer

A) True 
 B)False

Question 6

When it comes to core values,

Accepted Answer

A)  all cultures are basically the same. 
B)  the U.S. has a lot in common with Japanese and Arab cultures. 
C)  cultures no longer have any. 
D)  every culture values individualism and old-fashioned hard work. 
E)  many cultures have very little (or nothing) in common with others. 
A)  all cultures are basically the same. 
B)  the U.S. has a lot in common with Japanese and Arab cultures. 
C)  cultures no longer have any. 
D)  every culture values individualism and old-fashioned hard work. 
E)  many cultures have very little (or nothing) in common with others.

Question 7

Learning about an unfamiliar culture

Accepted Answer

A)  can be accomplished only by living among its people. 
B)  is generally a waste of time-no one in business expects you to do so. 
C)  is a worthy undertaking-even if you learn only a small amount. 
D)  requires at least one year of study before it is meaningful. 
E)  is a bad idea, since it almost always leads to overconfidence and embarrassing mistakes. 
A)  can be accomplished only by living among its people. 
B)  is generally a waste of time-no one in business expects you to do so. 
C)  is a worthy undertaking-even if you learn only a small amount. 
D)  requires at least one year of study before it is meaningful. 
E)  is a bad idea, since it almost always leads to overconfidence and embarrassing mistakes.

Question 8

The process of sending and receiving messages between people of different cultures is called ________ ________.

Accepted Answer

intercultural communication
Explanation:

Question 9

While working in a country with a high-context culture,you schedule a meeting with a vendor who lives there.When he shows up 20 minutes after the meeting was supposed to begin,should you take it as a sign of incompetence or disrespect? Explain.

Accepted Answer

This behavior should not be regarded as

Question 10

What is cultural competency?

Accepted Answer

Cultural competency is an appreciation f

Question 11

Briefly describe at least three advantages of a diverse workforce.

Accepted Answer

A culturally diverse workforce yields a

Question 12

Women executives who travel abroad

Accepted Answer

A)  can count on being treated with respect, regardless of the countries they visit. 
B)  should always assume that they will not be taken seriously as businesspeople. 
C)  may not be taken seriously as businesspeople, depending on the culture. 
D)  should insist on meeting only with other female executives. 
E)  are almost always treated with more respect outside the U.S. 
A)  can count on being treated with respect, regardless of the countries they visit. 
B)  should always assume that they will not be taken seriously as businesspeople. 
C)  may not be taken seriously as businesspeople, depending on the culture. 
D)  should insist on meeting only with other female executives. 
E)  are almost always treated with more respect outside the U.S.

Question 13

To English-speaking U.S.listeners,Arabic speech may sound

Accepted Answer

A)  excited or angry. 
B)  disinterested. 
C)  timid. 
D)  excessively soft. 
E)  all of the above. 
A)  excited or angry. 
B)  disinterested. 
C)  timid. 
D)  excessively soft. 
E)  all of the above.

Question 14

Evidence suggests that whatever the culture,men and women tend to have slightly different communication styles.

Accepted Answer

A) True 
 B)False

Question 15

________ is a fear of strangers and foreigners.

Accepted Answer

Xenophobia
Explanation: A more extreme r

Question 16

People in the United States generally

Accepted Answer

A)  view hard-earned material comfort as a worthy goal. 
B)  believe that people who work hard are no better than those who don't work hard. 
C)  condemn materialism and prize a carefree lifestyle. 
D)  spend far less time on the job than German workers. 
E)  view luxury and comfort as harmful. 
A)  view hard-earned material comfort as a worthy goal. 
B)  believe that people who work hard are no better than those who don't work hard. 
C)  condemn materialism and prize a carefree lifestyle. 
D)  spend far less time on the job than German workers. 
E)  view luxury and comfort as harmful.

Question 17

Cultural competency refers to

Accepted Answer

A)  the ability to adjust one's communication style to accommodate cultural differences. 
B)  a state of being economically independent according to the standards of a particular culture. 
C)  the ability to speak more than one language. 
D)  a broad knowledge of culture, including music, art, and theatre. 
E)  none of the above. 
A)  the ability to adjust one's communication style to accommodate cultural differences. 
B)  a state of being economically independent according to the standards of a particular culture. 
C)  the ability to speak more than one language. 
D)  a broad knowledge of culture, including music, art, and theatre. 
E)  none of the above.

Question 18

Communication and culture

Accepted Answer

A)  are completely unrelated. 
B)  are only slightly related. 
C)  are so closely related that separating the two is virtually impossible. 
D)  were once closely related, but have become separate thanks to the Internet. 
E)  present challenges, but all of them can be overcome by learning the language of your audience. 
A)  are completely unrelated. 
B)  are only slightly related. 
C)  are so closely related that separating the two is virtually impossible. 
D)  were once closely related, but have become separate thanks to the Internet. 
E)  present challenges, but all of them can be overcome by learning the language of your audience.

Question 19

Asking a colleague "How was your weekend?" is

Accepted Answer

A)  an effective greeting in any culture. 
B)  accepted in the U.S., but considered intrusive in some cultures. 
C)  never acceptable in a business environment. 
D)  grounds for a lawsuit. 
E)  offensive to members of every low-context culture. 
A)  an effective greeting in any culture. 
B)  accepted in the U.S., but considered intrusive in some cultures. 
C)  never acceptable in a business environment. 
D)  grounds for a lawsuit. 
E)  offensive to members of every low-context culture.

Question 20

Citing numbers and dates

Accepted Answer

A)  does not differ among cultures. 
B)  differs slightly among cultures, but is consistent among all that are low-context. 
C)  varies so widely among cultures that it is impossible to accommodate expectations. 
D)  should be done carefully when communicating with audiences from other cultures. 
E)  should always follow European style, unless you are communicating with others in the U.S. 
A)  does not differ among cultures. 
B)  differs slightly among cultures, but is consistent among all that are low-context. 
C)  varies so widely among cultures that it is impossible to accommodate expectations. 
D)  should be done carefully when communicating with audiences from other cultures. 
E)  should always follow European style, unless you are communicating with others in the U.S.

Most people belong to only one culture.

Many difficulties in intercultural communication occur because people in different cultures have different

When it comes to planning for the future,

Briefly describe at least three strategies for writing effective multicultural messages.

Foreign language instruction is one area where social networking technology has failed to have much of an impact.

When it comes to core values,

Learning about an unfamiliar culture

The process of sending and receiving messages between people of different cultures is called .

While working in a country with a high-context culture,you schedule a meeting with a vendor who lives there.When he shows up 20 minutes after the meeting was supposed to begin,should you take it as a sign of incompetence or disrespect? Explain.

What is cultural competency?

Briefly describe at least three advantages of a diverse workforce.

Women executives who travel abroad

To English-speaking U.S.listeners,Arabic speech may sound

Evidence suggests that whatever the culture,men and women tend to have slightly different communication styles.

________ is a fear of strangers and foreigners.

People in the United States generally

Cultural competency refers to

Communication and culture

Asking a colleague "How was your weekend?" is

Citing numbers and dates

Achieving Success Through Effective Business Communication

Mastering Team Skills and Interpersonal Communication

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Planning Reports and Proposals

Writing Reports and Proposals

Completing Reports and Proposals

Designing and Delivering Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Handbook of Grammar, Mechanics, and Usage

Filters

Exam 3: Communicating in a World of Diversity

Most people belong to only one culture.

Many difficulties in intercultural communication occur because people in different cultures have different

When it comes to planning for the future,

Briefly describe at least three strategies for writing effective multicultural messages.

Foreign language instruction is one area where social networking technology has failed to have much of an impact.

When it comes to core values,

Learning about an unfamiliar culture

The process of sending and receiving messages between people of different cultures is called ________ ________.

While working in a country with a high-context culture,you schedule a meeting with a vendor who lives there.When he shows up 20 minutes after the meeting was supposed to begin,should you take it as a sign of incompetence or disrespect? Explain.

What is cultural competency?

Briefly describe at least three advantages of a diverse workforce.

Women executives who travel abroad

To English-speaking U.S.listeners,Arabic speech may sound

Evidence suggests that whatever the culture,men and women tend to have slightly different communication styles.

________ is a fear of strangers and foreigners.

People in the United States generally

Cultural competency refers to

Communication and culture

Asking a colleague "How was your weekend?" is

Citing numbers and dates

Achieving Success Through Effective Business Communication

Mastering Team Skills and Interpersonal Communication

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Planning Reports and Proposals

Writing Reports and Proposals

Completing Reports and Proposals

Designing and Delivering Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Handbook of Grammar, Mechanics, and Usage

Filters

The process of sending and receiving messages between people of different cultures is called .